— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
They do a good job and are as careful as you can be. Very happy they are here
Yes
Yes
My husband and I are both gluten free. We were stoked to see that Jersey Mike's was partnering with Udi's and excited to be able to grab a quick sandwich out again! We have been to Jersey Mike's twice since they rolled out their new gluten free sandwich and the sandwich itself is pretty good. Basically what I remember a quick sub out being before I knew I couldn't eat gluten. Nothing gourmet, but quick and semi-healthy. The problem is really with the staff making it. Maybe other locations would be better, but the Woodbridge location will not be getting more of our business. The first time we went the staff wasn't friendly, but they took the precautions I expected- changing gloves, washing down the deli slicer, using mayo from the fridge in a squeeze bottle instead of the bin with the spreader, making our sandwiches on paper, then wrapping the sandwich in new paper. However, the second time when we asked for our sandwiches on gluten free the woman huffed and said, "well it's really a whole rigamarole." After we didn't say, "oh well, then I guess we will leave," she reluctantly started cleaning the slicer. Apparently she still wasn't sold on having to work so she added, "you know, it's $3 more for gluten free." Apparently she expected that the $3 would deter us from having an allergy :( In addition to this we got to witness the staff (of which their are many despite the fact that only one person seems to work at any given time) fighting with another customer who complained that the soda fountain was not dispensing soda. They refused to check the machine for her and then just ignored her till she left.
No
Omg omg gluten free subs. I have dreamt of this day for years. The girl working was so nice and sanitized absolutely everything, changed gloves, etc. I didn’t have any reaction at all! So excited.
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent