Jersey Mike's Subs
$ • Fast Food Restaurant
Most Recent Reviews
They do a good job and are as careful as you can be. Very happy they are here
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My husband and I are both gluten free. We were stoked to see that Jersey Mike's was partnering with Udi's and excited to be able to grab a quick sandwich out again! We have been to Jersey Mike's twice since they rolled out their new gluten free sandwich and the sandwich itself is pretty good. Basically what I remember a quick sub out being before I knew I couldn't eat gluten. Nothing gourmet, but quick and semi-healthy. The problem is really with the staff making it. Maybe other locations would be better, but the Woodbridge location will not be getting more of our business. The first time we went the staff wasn't friendly, but they took the precautions I expected- changing gloves, washing down the deli slicer, using mayo from the fridge in a squeeze bottle instead of the bin with the spreader, making our sandwiches on paper, then wrapping the sandwich in new paper. However, the second time when we asked for our sandwiches on gluten free the woman huffed and said, "well it's really a whole rigamarole." After we didn't say, "oh well, then I guess we will leave," she reluctantly started cleaning the slicer. Apparently she still wasn't sold on having to work so she added, "you know, it's $3 more for gluten free." Apparently she expected that the $3 would deter us from having an allergy :( In addition to this we got to witness the staff (of which their are many despite the fact that only one person seems to work at any given time) fighting with another customer who complained that the soda fountain was not dispensing soda. They refused to check the machine for her and then just ignored her till she left.
Omg omg gluten free subs. I have dreamt of this day for years. The girl working was so nice and sanitized absolutely everything, changed gloves, etc. I didn’t have any reaction at all! So excited.
Reviews of this Chain
My first ever experience trying jersey mikes. I went on a Friday at around 7:30pm. They weren’t very busy at all which made me feel better. I told the server I had celiac and asked if they could accommodate. She let me know they have a separate tray and knife they will use for me, and then changed her gloves. I asked if they had separate ingredients and she said they’ll slice the meat and cheese right there and then will grab fresh clean ingredients from the back for me. She let me know they didn’t have fresh tomatoes so I skipped them. She also told me they have gluten free cookies in case I wanted one. She took my sandwich the whole way so no one else touched it. The udis subs are bigger than I thought and on a high shelf in individually wrapped bags. She was so nice and helpful! I’m excited to have a new convenient option.
They always change gloves and use a clean knife to cut the gluten free bread. They also put the bread on a tray to keep it from cross contact on the counter. They wipe down the deli slicer if you're ordering a cold sandwich.
They have Udi’s sub bread and a separate prep area with separate toppings! They were already on top of everything cross-contact related as soon as I said we were celiac, including changing their gloves! Awesome experience. I felt safe eating here with my son.
Was nervous about coming here because of the past review on here but they have great protocols for allergies. There’s always a chance of cross contamination in any restaurant but they seemed to have a protocol that everyone followed.
Just like the vast majority of the Jersey Mike's locations, this one took excellent care in preparing my sandwich in a gluten-free environment. New surface, new knife, new gloves, etc. I enjoyed the sandwich and suffered no ill effects.
