Jersey Mike's Subs

3 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Bread/Buns, Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

449 State St
Madison, WI 53703

Most Recent Reviews


Celiac
3 weeks ago

Sometimes I have a reaction, sometimes I don't. More often than not they aren't careful enough with orders so I get sick. I did last night despite indicating gluten allergy etc. Don't recommend unless you can physically be in the store to watch and make sure no cross contamination

Safety
Taste
Variety
GF Menu Items
  • — Sandwiches, Bread/Buns
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
1 year ago

Ate there twice the past two days - feel great. You can see the prep area and the crew both times did a great job of cleaning stations and using a designated GF cutting knife. They also use a separate plastic cutting board they put down after they clean to make sure there is an extra barrier of distance on the sandwich prep surface. I would not recommend a hot sandwich as they throw gluten bread on the griddle along with the meat and cheese.

Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Other dedicated equipment
  • — Knowledgeable staff
  • — Food flagged
  • — Staff accommodates
Other
  • — Good for kids
  • — Online ordering
  • — Lunch
  • — Dinner
Symptomatic Celiac
1 year ago

1st time going to a Jersey Mike’s. This location not a dine-in. Order through app or kiosk. Before ordering I checked to make sure we could safely eat (celiac). I ordered the Italian on GF (Udi’s) bread and my son had the BLT (GF on Udi’s), chips and a soda. All was well! Neither one of us had symptoms of glutening & this was during a lunch rush. The guy working there said they change gloves, separate slicer, cleaned work space.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu
Safety Features
  • — Other dedicated equipment
  • — Knowledgeable staff
  • — Dedicated kitchen space
  • — Food flagged
Other
  • — Good for kids
  • — Online ordering
  • — Lunch
  • — Dinner

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

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Reviews of this Chain

4 days ago

I know they are typically super safe, which is why my husband (not gluten free) and I went. But when I told the lady taking my order I had celiac disease and needed gluten free she rolled her eyes at me. They ended up not being able to make my sandwich so we left.

GF Menu Items
  • — Sandwiches, Bread/Buns
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
4 days ago

The staff was very nice and changed their gloves, wiped down the prep area and got a fresh knife etc, but unfortunately I still got sick even just having the sub in a bowl. The risk of cross here seems pretty high.

Safety
Celiac
4 days ago

This store was excellent. They took the utmost care with my daughter’s (celiac) order while obviously in the middle of another very large (at least 10+ subs) order. Very attentive to detail- I had no worries that my daughter’s food would be safe for her.

GF Menu Items
  • — Bread/Buns
Symptomatic Celiac
4 days ago

We go here all the time with no worries! They are happy to change gloves, fully wipe surfaces (including the meat/cheese slicer), get new utensils to cut the sandwich, and get ingredients from the back or condiments from a squeeze bottle instead of a tub. I’ve only ever had experiences where the employee was ready and willing to make my sandwich safe for me. PLUS you can buy a sub in small, regular, OR even giant because the bread comes giant!

Safety
Taste
Variety
GF Menu Items
  • — Sandwiches, Bread/Buns
Is there a gluten-free menu?
  • — No gluten-free information on the menu
4 days ago

They were very rude when I asked for a gf sandwich. We walked out and will not be back!

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