Just Salad

1 rating
$ • Cafe
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported gluten-free menu items: Salad
Illinois Center
111 E Wacker Dr
Chicago, IL 60601

Most Recent Reviews


Celiac
2 years ago

Would not recommend for celiacs. Despite an allergy menu online and even a sign in the store saying to inform staff of allergies, the staff was unaware of what items contained gluten. When I asked for chicken thighs, the employee scooped chicken onto a shared cutting board with visible crumbs of gluten from the crispy chicken. I asked her to use clean utensils, and she got a new cutting board but used the same contaminated knife. I paid for the salad but felt too unsafe to eat it. With contamination risks from some proteins, shared utensils, and uneducated staff, this isn’t worth the risk when Sweetgreen is a much safer and similar option.

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Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

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Reviews of this Chain

Celiac
2 months ago

The corporate allergen guide had multiple errors stating items were gluten free when they in fact were not. I got given a gift card for pointing this out, but beware- the guides are still incorrect. I have now ordered 4 times from here to use the free money, but every. Single. Time. They have messed up. Cross contaminated cutting boards, employees who don’t know what contains gluten or what it even is. SOOOOO much cross contamination. I still have $60 in gift cards for them and I am not going to use it, I always have to make them remake the salad and watch CLOSELY them making the new one. Not worth it, and I always feel kinda queasy after.

TLDR: just salad says they have GF, but the guides are wrong and there is massive cross contamination

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Symptomatic Celiac
2 months ago

Location of safe Salad chain. I’ve never gotten sick at one

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GF Menu Items
  • — Salad
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
4 months ago

Food not marked GF on menu but they do have a detailed ingredient list on their website. I mentioned my celiac disease to the worker and I didn’t get the sense they were knowledgeable. I got the cilantro lime chicken bowl with no pita bread which was good but BEWARE: they cut their breaded chicken on the same cutting board as their non-breaded chicken. I had to stop her and ask for new utensils and cutting board. Watch them as they go down the line to ensure your food is safe. I ended up having no reaction but I was a bit weary. It was one of the only options in the mart.

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GF Menu Items
  • — Salad
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety Features
  • — Staff accommodates
Other
  • — Healthy options
  • — Online ordering
  • — Lunch
Gluten Intolerant
4 months ago

This is an assembly line style restaurant. There is an allergin menu posted online, but there is no way to customize and staff are not familiar with allegin issues.

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Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
5 months ago

I didn’t get sick, but I would suggest being careful here, ask the servers to change gloves ahead of time, let them know you don’t want the bread on your salad before they plop it on there

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