33% of 3 votes say it's celiac friendly

152 Butler St, Saugatuck, MI 49453 Directions

Top Reviews


Celiac

Overall Rating

Review


Went into Kilwins yesterday evening before realizing they were on this site. I asked a girl behind the counter if any if their items were gluten free. She looked confused and asked me what gluten was. When I explained she told me that if I selected something she could go and look for the box it came in and read the ingredients. I decided it wasn't worth taking a chance. I think management needs to proper train their employees.

Celiac friendly?

No

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Cross contamination not good for strict gluten free

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


A girl's got to have chocolate! We stepped into this tempting downtown store bc my husband loves homemade fudge. I figured there would be nothing for me but was pleasantly surprised when I was directed to a small table w prepackaged specialty dark GF & DF chocolates. Expensive but it satisfied my craving & didn't make me sick at all. HAPPY!

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Dessert

Categories

  • Ice Cream
  • Kid Friendly
  • Late Night
  • Specialty Store

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Reviews of this Chain

Celiac

Overall Rating

Review


They always open a new container of their ice cream with no hassle to prevent cross contamination. And they have a full list of all their gluten free ice creams.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They have all ice cream listed with what is gluten free. They also get a new container and completely wash the scoop for all allergens.

Excellent. Ice cream is delicious and the celiacs in my family tried 3 different flavors.

Service was exceptional.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


Chocolate and caramel are GF!! Love the chocolate caramel pecan turtles

Safety


Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They have a book with all of the ingredients. Ask however, as I was told that day the chocolate used on the coconut claws was used first on Oreos, the same with the Carmel so I stuck with the chocolate fudge. Didn’t get sick, I’m celiac

Celiac

Overall Rating

Review


Best fudge and homemade ice cream! They'll use a fresh scooper for you. My favorite is fresh peach ice cream loaded with big slices. They also make chocolates and fudge that don't contain wheat. Read the ingredients in packed goods, I believe everything is made fresh in house.

Overall Rating

Review


I love the chocolate covered sea salt caramel apple. Always a yummy GF treat for me!

Celiac

Overall Rating

Review


(Review from a local) If you are looking for gluten free they have options. If you have celiac or a wheat allergy they have a disclaimer on their door that their facility contains traces of milk, peanuts, and wheat. So we didn’t risk it.

Celiac friendly?

No

Celiac

Overall Rating

Review


The manager had a handy list of which ice cream flavors were gluten free, and without our saying anything immediately told us she’d open up a new tub of whatever flavor our celiac daughter chose, and use a new clean scoop, to guard against cross contamination. Very easy, and great ice cream.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Staff opened a new ice cream container and used a clean scoop to ensure no cross contamination.

Celiac friendly?

Yes

Overall Rating

Review


Staff was knowledgeable and they have a printed list for all ingredients for all items including ice cream and fudge. They scooped my son’s ice cream with a fresh scooper. Lots of options here!!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


I asked them to dip chocolate ice cream from a new container and to use a clean spoon. They were very accommodating and my celiac kid was able to enjoy a cup of ice cream with no reactions.

Overall Rating

Review


Yummy!!!!! Great fudge and very knowledgeable

Celiac friendly?

Yes

Celiac

Overall Rating

Review


We got some fudge which was amazing. The lady helping us provided me with a nutrition label with Ingredients which made me feel safe.

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


I always get the Sea Salt Caramel shake or dish and have never had a problem. Delicious! The only thing I would like more is a gluten free sugar cone, which is NOT available here.

Overall Rating

Review


So friendly! Got an unopened ice cream- sanitized scout! They were great!

Celiac

Overall Rating

Review


Super ice cream! Manager was super helpful and warned us about cross contamination from ice cream scoopers. She went above and beyond to make it safe for my a celiac children. Such a kind lady!!

Overall Rating

Review


Large selection of gluten free ice cream

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Most of their fudge, ice cream and candy are gluten free per one of the owners. I had a pecan caramel-chocolate apple and it was amazing!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


All fudge and apples are gluten free and DELICIOUS! Helpful staff.

Celiac friendly?

Yes

Not celiac

Overall Rating

Review


no gluten free cones as previously posted. plain chocolate in a cup was delicious!

Celiac friendly?

No

Celiac

Overall Rating

Review


The girl who helped us checked twice to make sure the ice cream and the hot fudge was gluten free for me! Great place! I have a bad gluten sensitivity and really thought this was great!

Celiac friendly?

No

Overall Rating

Review


Delicious. Have list of ingredients and understand gluten. Friendly and helpful staff. Ice cream and fudge. Boil copper kettle to sterilize. Not gluten-free facility.

Celiac friendly?

Yes

Celiac

Overall Rating

Review


Kilwin's offers gluten free ice cream cones! A must for the little ones, and the best ice cream around.

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