Kilwins

7 ratings
$ • Specialty Store
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
Safety Rating
5 ratings

As rated by the community

6 Saint George Street # 101
St. Augustine, FL 32084

Most Recent Reviews


Celiac

Overall Rating

Review


I’ve always had a great experience at any of the Kilwins! Just ask if a flavor is GF and they will lift up the tub and read the ingredients and let you know. Amazing ice cream!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

Celiac

Overall Rating

Review


(Review from a local) If you are looking for gluten free they have options. If you have celiac or a wheat allergy they have a disclaimer on their door that their facility contains traces of milk, peanuts, and wheat. So we didn’t risk it.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Staff opened a new ice cream container and used a clean scoop to ensure no cross contamination.

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream

Categories

  • Kid Friendly
  • Specialty Store

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More Reviews


Overall Rating

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I asked them to dip chocolate ice cream from a new container and to use a clean spoon. They were very accommodating and my celiac kid was able to enjoy a cup of ice cream with no reactions.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


All fudge and apples are gluten free and DELICIOUS! Helpful staff.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


The girl who helped us checked twice to make sure the ice cream and the hot fudge was gluten free for me! Great place! I have a bad gluten sensitivity and really thought this was great!

Celiac friendly?

No

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Employees stated nothing they offer was safe for a person with celiac. The ice cream isn’t safe due to scooping into cones and getting a new tub out wasn’t an option. All prepackage items had a disclaimer about being prepared in a shared facility and with shared equipment (so maybe ok but high risk). I would not recommend someone with celiac visiting this location.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Hashimoto's

Overall Rating

Review


Staff was able to answer allergen questions however there could be cross contamination from the shared scoops

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Although their packaged candies are processed in a facility that share equipment, they make their Carmel apples fresh, on site daily. After watching them confirm their ingredient list in person, they confirmed their Carmel used for their Carmel apples is GF.

We tried the apples and they were delicious - no issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


We always enjoy Kilwins when we are in town and have never had any issues. We love the ice cream (in bowls) and great assortment of fudge.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


It seems like very little businesses actually understand gluten intolerance or celiac here in Key West. I had no luck here, as the worker did not know what we were trying to say when we said we were gluten free. She asked her coworker and the coworker said "the sorbet might be ok?". Original worker I spoke with got out the nutritional facts binder and unfortunately all the ice cream was cross contaminated with wheat as its processed in the same facility. What a shame. At least the staff were tolerant and tried to be understanding

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

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