Kilwins

2 recent ratings
$ • Specialty Store
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
Safety Rating
2 ratings

As rated by the community

6 Saint George Street # 101
St. Augustine, FL 32084

Most Recent Reviews


Celiac

Overall Rating

Review


Very kind staff. Definetely knowledgeable. They have a list with gf icecream. I was scared because of the cross contamination. They open for my daughter a new bucket of ice cream.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 weeks ago read full review

Celiac

Overall Rating

Review


I’ve always had a great experience at any of the Kilwins! Just ask if a flavor is GF and they will lift up the tub and read the ingredients and let you know. Amazing ice cream!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Celiac

Overall Rating

Review


(Review from a local) If you are looking for gluten free they have options. If you have celiac or a wheat allergy they have a disclaimer on their door that their facility contains traces of milk, peanuts, and wheat. So we didn’t risk it.

Celiac friendly?

No

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream

Categories

  • Kid Friendly
  • Specialty Store

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More Reviews


Celiac

Overall Rating

Review


Staff opened a new ice cream container and used a clean scoop to ensure no cross contamination.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Updated 6 years ago read full review

Celiac

Overall Rating

Review


I asked them to dip chocolate ice cream from a new container and to use a clean spoon. They were very accommodating and my celiac kid was able to enjoy a cup of ice cream with no reactions.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


All fudge and apples are gluten free and DELICIOUS! Helpful staff.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


The girl who helped us checked twice to make sure the ice cream and the hot fudge was gluten free for me! Great place! I have a bad gluten sensitivity and really thought this was great!

Celiac friendly?

No

Updated 8 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


The staff was very knowledgeable about items that were gluten-free and they had ice cream listed based on their allergies. The staff washed all utensils, changed gloves, and got us a fresh ice cream from the back so there was no cross contamination. We also tried some fudge and all flavors were gluten-free. We were really impressed and our kids loved it! No indoor seating but limited bench seating outside, this is a very busy location

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Employees stated nothing they offer was safe for a person with celiac. The ice cream isn’t safe due to scooping into cones and getting a new tub out wasn’t an option. All prepackage items had a disclaimer about being prepared in a shared facility and with shared equipment (so maybe ok but high risk). I would not recommend someone with celiac visiting this location.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Hashimoto's

Overall Rating

Review


Staff was able to answer allergen questions however there could be cross contamination from the shared scoops

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Although their packaged candies are processed in a facility that share equipment, they make their Carmel apples fresh, on site daily. After watching them confirm their ingredient list in person, they confirmed their Carmel used for their Carmel apples is GF.

We tried the apples and they were delicious - no issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


We always enjoy Kilwins when we are in town and have never had any issues. We love the ice cream (in bowls) and great assortment of fudge.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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