Kilwins

It seems like very little businesses actually understand gluten intolerance or celiac here in Key West. I had no luck here, as the worker did not know what we were trying to say when we said we were gluten free. She asked her coworker and the coworker said "the sorbet might be ok?". Original worker I spoke with got out the nutritional facts binder and unfortunately all the ice cream was cross contaminated with wheat as its processed in the same facility. What a shame. At least the staff were tolerant and tried to be understanding

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

They did not take any precautions for cross contamination. We ordered a single scoop of ice cream in a dish. They were not busy yet seemed annoyed that we were there.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Chocolate and caramel are GF!! Love the chocolate caramel pecan turtles

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I love the chocolate covered sea salt caramel apple. Always a yummy GF treat for me!

The manager had a handy list of which ice cream flavors were gluten free, and without our saying anything immediately told us she’d open up a new tub of whatever flavor our celiac daughter chose, and use a new clean scoop, to guard against cross contamination. Very easy, and great ice cream.

Celiac friendly?

Yes

Yummy!!!!! Great fudge and very knowledgeable

Celiac friendly?

Yes

Super ice cream! Manager was super helpful and warned us about cross contamination from ice cream scoopers. She went above and beyond to make it safe for my a celiac children. Such a kind lady!!

Celiac friendly?

Yes

Most of their fudge, ice cream and candy are gluten free per one of the owners. I had a pecan caramel-chocolate apple and it was amazing!

Celiac friendly?

Yes

The staff was very knowledgeable about items that were gluten-free and they had ice cream listed based on their allergies. The staff washed all utensils, changed gloves, and got us a fresh ice cream from the back so there was no cross contamination. We also tried some fudge and all flavors were gluten-free. We were really impressed and our kids loved it! No indoor seating but limited bench seating outside, this is a very busy location

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Very kind staff. Definetely knowledgeable. They have a list with gf icecream. I was scared because of the cross contamination. They open for my daughter a new bucket of ice cream.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Employees stated nothing they offer was safe for a person with celiac. The ice cream isn’t safe due to scooping into cones and getting a new tub out wasn’t an option. All prepackage items had a disclaimer about being prepared in a shared facility and with shared equipment (so maybe ok but high risk). I would not recommend someone with celiac visiting this location.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

Staff was able to answer allergen questions however there could be cross contamination from the shared scoops

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Although their packaged candies are processed in a facility that share equipment, they make their Carmel apples fresh, on site daily. After watching them confirm their ingredient list in person, they confirmed their Carmel used for their Carmel apples is GF.

We tried the apples and they were delicious - no issues.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent