The manager had a handy list of which ice cream flavors were gluten free, and without our saying anything immediately told us she’d open up a new tub of whatever flavor our celiac daughter chose, and use a new clean scoop, to guard against cross contamination. Very easy, and great ice cream.
If you are looking for gluten free they have options. If you have celiac or a gluten allergy they have a disclaimer on their door that their facility contains traces of milk, peanuts, and wheat. So we didn’t risk it.
Staff opened a new ice cream container and used a clean scoop to ensure no cross contamination.
I asked them to dip chocolate ice cream from a new container and to use a clean spoon. They were very accommodating and my celiac kid was able to enjoy a cup of ice cream with no reactions.
Went into Kilwins yesterday evening before realizing they were on this site. I asked a girl behind the counter if any if their items were gluten free. She looked confused and asked me what gluten was. When I explained she told me that if I selected something she could go and look for the box it came in and read the ingredients. I decided it wasn't worth taking a chance. I think management needs to proper train their employees.
All fudge and apples are gluten free and DELICIOUS! Helpful staff.
The girl who helped us checked twice to make sure the ice cream and the hot fudge was gluten free for me! Great place! I have a bad gluten sensitivity and really thought this was great!
A girl's got to have chocolate! We stepped into this tempting downtown store bc my husband loves homemade fudge. I figured there would be nothing for me but was pleasantly surprised when I was directed to a small table w prepackaged specialty dark GF & DF chocolates. Expensive but it satisfied my craving & didn't make me sick at all. HAPPY!