This is better than Chipotle, and the staff was great with our daughter's gluten and lactose intolerances (and our friend's nut allergies). Without even asking they cleaned all surfaces, change their gloves, and brought food from the back to avoid any contamination. Very pleased!!
Having celiac disease, I was glad (but cautious) to see the 'gluten free' on the menu. I told the server about celiac and ordered the chicken quesadilla on the corn tortillas. The server wiped down the counter, changed their gloves and brought out new onions and lettuce from the kitchen. She kept everything separate. Really tasty food- will definitely come back.
The cleaned the counter surface, changed gloves and even got some items from the back to be sure there was no risk of contamination. Huge portions. They also carry Gluten Free Territory cookies for dessert and have a good size stock of them.
Good food. Great selection to choose from. You have to tell them Gluten Free and they will offer to wipe down the prep counter and change gloves and get uncontaminated containers. They weren't as helpful about other allergies as I also can't have Dairy yet they kept offering cheese and sour cream. So you still have to watch and remind them but they seem better trained for GF. Definitely recommend
Excellent food and they are VERY careful about cross-contamination. I have eaten twice at the Wells, Maine location and was very pleased. You have to tell them you need GF, and they will clean the food line, change gloves and get fresh lettuce, cheese, cilantro, etc from the back (where gluten-contaminated gloves haven't yet touched) and one person will prep your food instead of passing it down the line. Everything on their menu is GF except the flour tortillas. The food is fresh and very good.
They make a tremendous effort here, putting on new gloves, bringing fresh bins of prepared veggies, etc to avoid cross contamination. They use aluminum foil on their burrito heating machine...very knowledgeable about what to do for GF service. We used to go often, but over time, I observed that I just don't feel well after eating their food. I tried investigating why by talking to staff and asking about ingredients, but I could never figure it out. So now, I just don't go there anymore. It might not be a gluten issue, but perhaps flavor enhancers they use, or Mexican spice mixes with undisclosed MSG or something else. Wish I could isolate it, because the food is fresh and delicious, and the others in my family would eat there regularly if I would.
Not for those with celiac or extreme allergies. They do try but they get the food from the same line meaning that utensils could have touched flour tortillas. Got upset and tried to argue with me when I said I couldn't eat that.
Chipotle copycat but nowhere near the same taste. Rice and beans were hard; guacamole was extra, of course, but was more of a thin consistency. There were several awards on the walls and door. Maybe it has more to do with my being raised on Mexican food closer to the border in the South? Not good at all. I gave them two stars instead of one just for catering to gluten free, but wouldn't eat here again even if I lived here (passing through on vacation).
This is my go-to gluten-free place. Absolutely delicious and never any issues with cross contamination. If you say, "I'm celiac" they'll go to the back and get you fresh ingredients that haven't even been near the wheat tortillas (which is the only thing in the place with any gluten). The chipotle aioli is a GREAT addition to any meal. Love the place.