I went here when they first opened up by my house and the waitress told me a pizza was gluten free, brought it out, let me eat an entire huge piece of deep dish, and then came out and said 'oh that's the wrong pizza' and handed me another one. To which my mom asked if the one I ate was gluten free and she lied straight to our faces and said yes. I was sick for three days because she messed up and couldn't just check in with the chef. Their pizza isn't that good, honestly dominoes is better than this place and they don't lie. The service is also very slow.
Great staff and so friendly and accommodating however the 1 star remains for getting glutened. Celiac truly do not eat here. We went with friends who wanted to go but it’s really not safe. Took the gamble and unfortunately we lost we time. It’s so sad because our waiter was awesome and so kind. Although to be compared it was a gf cardboard pizza. Worst I’ve ever had which makes getting sick even that much worse.
The waitresses was very knowledgeable about gluten free and she took that into consideration when the pizza was being made. Did not get sick! I would call ahead to see how long the wait is, if there is one, place tends to get crowded!
GF pizza is cooked in same oven as regular pizzas, so cross-contamination is highly possible. However, the GF sausage-crust pizza is made in a separate deep dish pan so cross-contam. is unlikely in their ovens. We’ve had this many times with no issues. Sausage crust is not on the menu so you have to ask for it. Tell them you have the “allergy” and they will be careful.
The menu says right on that the gluten free crust is made in a sterile environment but it's finished in a unsafe environment. So I asked and she explained that the crust is from a gluten free bakery and then they cook it in the same oven as the gluten pizza. The gf crust is cooked on a pan though so it seemed ok. So far haven't gotten sick and usually I know within minutes if I got glutened so it's an ok from me!
Yes they do have gluten free pizza, but I don't understand why so many people are so excited about it. The crust tasted like a butter cracker, not appealing to me in a pizza crust. The Chicago-style pepperoni topping was nothing special. The only alternative to this was a crust made of Italian sausage, which was greasy and just plain nauseating. The best part of the meal was the bone-in chicken wing appetizers. Not worth the hour and a half wait to get in.
I've tried the GF pizza at this and other Lou Maintains locations and find the pizza crust to be very "doughy," difficult to eat (and cut into) and digest. The Malnati's salad is very good - I get it without the cheese and have not had any issues.
They have a gluten free thin pizza listed invitee menu I got that with mushrooms and olives. The crust is hard and really pretty flavorless. I am guessing the pizza is cooked in the oven with the other regular pizza's because later that evening at the hotel I felt horrible and ended up taking some Benadryl. I would not recommend this location if you truly have celiac disease and are not just eating gluten free. Against the Grain frozen pizza's are way better tasting
My husband is a Chicago native and was very much looking forward to a pizza from Lou Malnati's. Since I have Celiac Disease, my pizza nights are few and far between. I was very much looking forward to this pizza but was not only disappointed in the GF pizza itself but more importantly, it made me very sick. However, I tried the GF sausage ring pizza in 2008 (Wildwood location) and did not have any problems with it at all.
When my office brings in pizza, they typically bring in Lou Malnati's. They've ordered the GF cheese pizza for me. Frankly, it sucks. The crust is so hard I've nearly broken a tooth on it. And crusts shouldn't create a squeaking noise when you bite into them. It was tasteless and, quite frankly, not worth the money. I only ate them because I had nothing else with me.
Absolutely horrible. The entire restaurant is a disorganized disaster. Horrible. I have celiac disease and I went with a friend who has a gluten sensitivity. I am currently laying in bed in pain. Halfway through my meal I thought I would vomit. My friend is currently in the bathroom vomiting. We both had the "crustless gluten free pizza" I told the person I gave my order to that I had celiac disease. They are the most disorganized, unapologetic, careless restaurant I have been to in years. Also when we asked to split the bill we paid cash...afterward we were all given our change in a lump sum left for us to divide on our own. The processes and organization of this restaurant need serious reconstructing. The whole place is chaos and on top of that I'm now ill. Never ever again. Go somewhere else that is run like a DECENT restaurant because this place would be lucky to be considered decent