855 El Camino Real, Palo Alto, CA Directions

Top Reviews


Overall Rating

Celiac friendly?

Yes

Review


I went once with my daughter. We ordered what we've ordered many times at the LuLu's in Menlo Park location, and this one was by far sub-par. Less flavor, bland, and very greasy food. Very disappointed it wasn't consistent quality like the Menlo Park (Alameda De Las Pulgas) location. We won't eat here again. Way too pricey for such low quality food. No reaction concerning gluten free issues (Celiac), and had it dairy free too.

Updated 3 years ago read full review

Overall Rating

Review


Overpriced fast food. It was like a school cafeteria with entrees that cost 15 dollars. My husband is not a picky eater and thought it was awful. No repeat visit for us.

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Ordered burrito bowl. Not spectacular , a liihle blah, had no veggies and not completely sure it was all GF. The gal at the counter was a little quiet. I might go back one day if I need a place with a friend but I wouldn't put it at the top of my list. Pricey for what is served.

Updated 7 years ago read full review

Gluten Free Features

  • Gluten Free Menu

Categories

  • Lunch
  • Mexican
  • Restaurant

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Reviews of this Chain

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Staff seems knowledgeable. Always get fish tacos. Never been sick. I’m a sensitive celiac.

Overall Rating

Celiac friendly?

No

Review


Cashiers have no idea what gluten free/celiac even is. I had to talk to the manager because of a scare where the workers thought they gave me gluten contained chips. The manager told me they fry all food in the same fryer including flour. I do not recommend!

Celiac

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Gf menu items shown. Open kitchen

Celiac

Overall Rating

Review


Manager told us they do not change gloves and food is all prepared in the same work surface. Cross contamination to the max!!!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


LuLu’s has clearly marked menu items and they are able to accommodate both gluten-free and dairy-free needs. While not my first choice for Mexican food, I ate here three days in a row and didn’t get sick once.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


For a celiac standpoint this place seems safe to eat and I haven’t gotten sick after eating here. But on a regular review site, I wouldn’t be giving it 4 Stars. The food is incredibly expensive for what it is and the portions are small. The wait times are long and, even though I don’t get sick, the nonchalance of the counter staff and the staff preparing food make me nervous. I realized I can’t enjoy myself here. Won’t be coming back.

Overall Rating

Review


Good about gluten free but food did not taste good

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Excellent fresh food. Clearly marked gluten free choices. Plentiful options. Very accommodating.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


This is a very casual place - you order at the counter and food is brought to your table. Like a fast food place for ambience. But I am giving 5 stars because the food tasted fine and I believe it was gluten free. The menu is clearly marked with GFs. I ordered one of the chicken mole dishes, and also told the cashier that I needed it to be gluten free. After I sat down, she came over and said that one of the cooks said the mole dishes include chicken broth and that she didn't think that it was gluten free. So I changed my order to enchiladas. Even though the mole dishes were marked GF on the menu, I consider this a positive experience because the staff was paying attention.

Not celiac

Overall Rating

Review


Excellent GF choices, much wider and better quality that most. Not just one but TWO mole sauce choices...wohoo! They were aware of GF and had a good protocol they followed, but watch when they ask for choices on beans and rice, not all are GF and the order taker we worked with forgot that part. Overall: great quality, great choices, great flavors. Will be back.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


I thought they did a good job. Food was great! Had a great gluten free menu. Lots to choose from.

Overall Rating

Review


I like the GG menu, has many options and best of all, no sickness!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


This restaurant was filthy. From the tables, to the windows to the food stuck to the trays. yes, trays. like they don't wash them. Staff was standing around chatting. All the tables were dirty. Yes, all of the empty tables were dirty. Icky. Sad too because we like their food and gf options.

Overall Rating

Celiac friendly?

Yes

Review


Finally, I can eat what I want without feeling compromised! Great gluten free menu!

Overall Rating

Review


It's really nice to find a place that sales Mexican food but takes the effort to learn about gluten allergy. Lots of options and the stuffs are really knowledgable.

Overall Rating

Celiac friendly?

Yes

Review


so relieved to find a good safe place to eat!

Overall Rating

Review


Good food. Easy to maneuver menu for gf. Keep coming back and always good. Great drinks too.

Overall Rating

Review


Very knowledgeable about cross contamination. Have never gotten sick here, and food is fresh and yummy.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Delicious and lots of choices. Their gluten free menu says... "Lulu's Kitchens take all necessary steps to avoid contamination of gluten free items including preparing each gluten-free item on designated trays with was paper. Cooking and reheating items in specially designated gluten free cooking equipment and utensils. Maintaining separate containers, using dedicated fryers." Highly recommended!!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Great to have a menu dedicated to GF options. Not sure how uncontaminated the kitchen is. We'll see how she feels :-)

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Great tasting food, many items on the clear GF menu. Highly recommended.

Celiac

Overall Rating

Review


The food was delicious and there were to a of gluten free options!!!!

Overall Rating

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I went here with some friends. Two of us from our group have gf issues. Although the food was delicious my friend and I had reactions to what we ate even though we used their gf menu and we were repeatedly reassured everything we were eating was gf. I think their masa may be the culprit.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The gluten free menu is paper and on the counter. Lots of items to choose from! The woman who helped me was super helpful too. Best part? I got to have a chili relleno, something I've really missed.

Not celiac

Overall Rating

Review


Tasty, fresh, fast mexican food with a gluten free menu and if you request it, gluten free chips fried in a dedicated fryer. All this and some street side tables to boot. I can feel normal grabbing a quick taco with chips with my hubby again. So far I've not had a reaction either. Thank you Lulu's!

Not celiac

Overall Rating

Review


This is an upscale taqueria with some outdoor seating. I had a veggie sope with grilled veggies and a fish taco. Both were quite good and fresh. My order-takers was friendly and helpful. The grilled potatoes were underdone, which is my only complaint. They have a gluten free menu guide at the registers. I didn't ask about cross-contamination because I'm not super sensitive.

Not celiac

Overall Rating

Review


Not the best Mexican I've had, but certainly not the worst, and I can appreciate the easy GF menu. PS Their chips are fried in only a chip fryer, so they are safe from contaminants!

Celiac

Overall Rating

Review


Excellent fresh mexican food. separate GF menu. friendly staff.

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