Lupe Tortilla

I ate here one year ago and got sick. I saw there were more positive ratings so I decided to revisit. Unfortunately we were told the corn tortillas are cooked on the same surface as flour tortillas. One of my 2 celiac daughter is highly sensitive (like me) so we left the restaurant before placing an order. The server was very kind.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

I haven't been to the Allen location in awhile… so I was really taken aback to learn chips are made in a shared fryer. Really disappointed.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

BEWARE: tortilla chips are NOT gluten free!!!!!! I ate half a basket before I was told. RIP. I didn’t ask because I’d been to another location and was assured they were fried in their own fryer, so that’s my fault for not asking. When I asked if another item was gluten free my server informed me that the chips were not (too little too late, but again, my fault for not asking — just celiac things).

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had chicken fajitas and all good. Suggest not having the corn tortillas and go for lettuce wraps to be safe

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Fantastic. Menu has marks next to items that are not gluten free. Most of the menu is gluten free including chips from a dedicated fryer. Service was very friendly.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Taste good and everything is gluten free besides flour tortillas. Not a bunch of fried foods that ruin the chips!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

This is our favorite Mexican place around! The fajitas with corn tortillas are incredible!!! There has been some confusion around shared fryer or not for the chips so I just ask for corn tortillas with butter and they always bring some out complimentary!

Try it! So so good! They also have great tamales!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great fajitas, corn tortillas, chips and salsa, one of my favorite places for Mexican food. So glad they have one in North Texas now.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Visited this restaurant based on reviews saying that everything is gluten free and there’s a gluten free fryer. However when we asked our server we were told that everything is fried in a shared fryer. I had the enchiladas which tasted great and I didn’t get sick from them, but I was disappointed to not be able to eat chips and other fried options on the menu.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great food. Everything is gluten free except flour tortillas. Chips had dedicated fryer.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten free enchiladas, tacos, rice and beans. Tito’s vodka and Deep Eddy vodka available.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

A Mexican restaurant that understands about Celiac disease. Their menu is marked with the items that gluten cannot be removed. All other items do not contain gluten. They are very aware and it’s a safe place to go and not worry about getting ill!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I was excited reading another review that said Lupe's chips were cooked in a dedicated fryer and almost dove into the basket on our table. Thankfully I waited and the waitress confirmed NOT a dedicated fryer at this location. She did offer baked tortillas that would take 15-20 minutes.

I spoke with the manager before we were seated. The manager confirmed that most menu items don't contain any gluten ingredients. The wheat symbol notates the few menu items with gluten containing ingredients. HOWEVER, (a) their friers are shared, so all fried menu items, including the chips, are cross contaminated and therefore not safe for those with Celiac Disease, and (b) the corn tortillas are made in the same pans as the flour tortillas, so all menu items that include tortillas, e.g. fajitas, tacos, etc., are cross contaminated and therefore not safe for those with Celiac Disease. There is one exception for the tortilla rule the manager mentioned: the tortillas used for the enchiladas are premade corn tortillas from a bag, so the corn tortillas in the enchiladas should not be cross contaminated. The manager continued to advocate for me in the back of the house when they were prepping my food to avoid cross contamination.

Also, I just wasn't impressed with the taste of their food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I am writing in the restaurant because I’m so frustrated. I have eaten here MANY times and been reassured by many employees that it was safe to eat fried foods. These include the ones marked on the menu as gluten free. There is no guarantee that these items are safe. The frier is “usually” chips but also could include an occasional item with gluten. I’ve not gotten sick before but as we know with celiac the reaction isn’t always immediate. Downright dangerous.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They had a dedicated fryer for chips. Waitress wasn’t sure but then went back and confirmed from the kitchen that did. Food was good. Didn’t get sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent