We went out of our way to go here and were very disappointed to find that they are NOT celiac friendly. They have a sign by the order counter saying there is likely to be cross-contamination and they strongly recommend people with celiac disease NOT eat their food. Their food may be good for others, but celiacs beware. I gave them three stars because I appreciated the warning.
they have a sign up reminding you other wheat based products are used and made in the kitchen, so eat at your own risk of you have celiac. however they have lots of options, their bread is made off site at a gf facility and their staff seem knowledgeable. it's not fancy fine dining, but a nice place to stop of you don't want to cook or are on the road
If I could give Mancino's more stars I would! The food is excellent, all of the staff are competent and friendly. ALL of their staff are certified in food prep gf and they have a designated kitchen to cook the gf food. We have never felt so safe eating gf at a restaurant.
I spoke with the management and found out that they have all their GF products separate from everything else. They even have their own dedicated work area and utensils for the GF orders. I think the pizza is alright, but I love the grinders. I've had several different ones already. Love this new menu.
The gentleman who took my order was very knowledgeable about Celiac's disease and explained how the employees prepare and cook any gluten free grinders. The gentleman was very understanding and helpful. My gf grinder was so very good as the gf bread and meat are toasted. This restaurant will become one of my regulars restaurants.
Update: we have eaten here a few times, and I haven’t ever gotten sick. They really do the right thing to make sure the food is safe. My husband ordered pizza and when he got there, was informed he would have to wait for a new pizza. The cook had taken the first one and cut it with the pizza cutter for normal (gluten) pizza. They put in a new pizza! This place is celiac safe, and I will make sure to go here! The staff is knowledgeable about gluten free options and prepare gluten free food separately. There are menu options for gluten free food.
Used to love taking my daughter here but she gets sick with any cross contamination and the last few times she has been getting sick. The last time she got sick before finishing her 2nd gluten free chicken tender. She was still hungry but could no longer eat and had to leave hungry and sick.
Great place! The man helping at the counter was knowledgeable, friendly and very helpful. Gf pizzas, grinders, & French fries are available. The French fries are baked-not fried. I ended up ordering a BLT Grinder & the fries. It was all very good! Would definitely go back!
We were highly impressed! The GF grinders we chose were delicious (there were SO many choices it was hard to decide!!) & they assured us of their extra precautions to avoid cross contamination. I am extremely sensitive, we are both Celiac, but my son & I both dined safely! Their customer service was great & we did go in on a busier Sat. during dinner time with a party of 9! I did call ahead to check, but everything was fine- our daughter just moved to Midland, so we’ll definitely be back to try their GF pizza soon too!
Yummy GF grinders!! I eat here every time I am in town, a few times a year. Having celiac can make eating out challenging but I’ve never had an issue here. They offer their GF grinder bread to be purchased separately to take home as well.
I would recommend off hours. The pizza was great and they did a good job. I went for lunch and some guy took my order, he was a total ass and I ordered a non toasted sub. It had ingredients on it that I didn't order and was missing the cheese and some of the meats. I think it depends who you get.
We were staying at the Little River Casino and there wasn't a gluten-free menu available at any of their restaurants. We called Mancino's and asked about the gluten free pizza. We were told the normal disclaimer that they are careful but can't guarantee no contamination. We got two of the pepperoni gluten-free pizzas. They were very good pizzas! Best of all- we didn't get sick!! We will definitely order pizzas there the next time we are on vacation.
Very very rude front counter employee! Actually said I don't believe anyone should eat gluten free when we asked for my wife what he recommended as far as what they had. If we hadn't been for us being in a hurry and my wife having a big heart I would have left! Not impressed! The food is good but this employee really ruined if for me.. We will not be back. I hope the next person has a better experience.the stars are for the food not the experience.
why offer a gluten free menu, gluten free bread if you don't have the means to separate them from non gluten free items. I know they are not a dedicated facility. but they offer GF garlic bread stick and use the same garlic butter and knife they use with reg garlic bread. They don't wear gloves so they are just picking up the chicken, chesse and other things with their hands that haven't been washed before touching my GF bread. I hope I don't get sick, and I will not be coming back. would not recommend this place for someone with a gluten allergy.
I would give the Cadillac, Michigan location 10 stars if I could! The owner was more than helpful and walked through the whole menu for me! He gave me options, was knowledgable about how the bread is made in Muskegon and even went to the cooler to check an ingredients list! Will definitely be coming back!!
Happy to report that this Mancino's does have a gluten-free menu now. Everything was clearly labeled on the regular wall menu if it was gluten-free. They had a wide variety of GF grinders and plus a 10" pizza available. Some of the grinders toppings are not GF (like the meatballs), but they were clearly marked that way on the menu. Although we generally don't miss having bread anymore, it was nice to have a GF grinder for a change.
Just stopped at this location (Grand Ledge) for the first time. I was expecting my grinder to be prepared on an Udi's sub bun from Sysco only to be very pleasantly surprised with a HOMEMADE GF sub bun from a bakery in E Lansing!!! How awesome! And extra delicious!!
I had their gluten free pizza. The crust was way more substantial than most GF crust. I really enjoyed the pizza. They also have GF grinder buns. I didn't try them but the next time I'm in the area I will! Wish GF pizza wast so pricey though.
I am on a wheat and dairy free 'menu' and was pleasantly surprised that Mancino now carries gluten free grinders. Although I could not have a lot on the sandwich, the chicken and lettuce with mayo worked. The bun was light and delcious. Thank you Mancino for helping those of us who cannot tolerate gluten.
We had an awesome gluten free pizza!! It was so great to know Mancino's has gone gluten free & has a separate area for gluten free food!! I've always loved eating there but now it'll be my regular pizzeria!! Thank you very much Mancino's!! :)