I ate at the location downtown on 4th last week with zero issues! They have an allergen menu that marks what allergens are in every item on the regular menu. It’s best to compare it side by side with the full menu (the allergen menu has no descriptions on it). I ordered the bbq baked potato with pork on it BUT noticed that the regular menu had Sweet Dixie sauce on it. I could see on the allergen menu that Sweet Dixie has gluten in it but that wasn’t noted on the bbq baked potato line. I was able to easily sub it for one of the gf sauces but all that to say...check the descriptions on the regular menu carefully for all items included in your order and compare each one to the allergen menu! Also, the cashier told me potatoes have gluten in them and I had to correct her...she mistook gluten for dairy and we clarified that the bbq baked potato had dairy in it (cheese), not gluten. I didn’t get sick at all though and I’m a super sensitive celiac who hardly ever eats out because I get sick all the time!
Thank you to Troy for stepping in when our less than hospitable cashier rolled his eyes at us when we told him we are GF. Your expertise on Gluten Free was amazing & so helpful. We order the Big Momma with 4 sides - french fries (dedicated fryer) potato salad, cole slaw and green beans. Absolutely delish!! Well worth the wait.
The staff was knowledgeable in our gluten free options. They have a dedicated gluten free fryer. Although, originally our sandwich came with bread, they had no problem making a fresh one. We had chicken wings, brisket, ribs, and pulled pork. We had the following gluten free sides: potato salad, broccoli salad, and string beans. Fyi, the wings were delicious!! No one in my group got sick. Enjoy!!
Really good food! The basic Jack Creek bbq sauce is safe to have on any of the meat. Just note you HAVE TO ASK for no bread even if it’s just a tray you order because they brought mine on bread and I felt horrible sending it back because I didn’t mention it! But lots of good GF options!
You order at a counter, so they have the list of things that are safe or not. Most things are. A food runner guided the cashier through what I could have—I think she was new. The only reason I gave it 4 instead of 5 was because our food came out SO quickly (as in, 5 minutes after we ordered), so imagine they have it all ready to roll. I’m just so used to my food taking much longer than average so that threw me off. But, I AM hypersensitive and I felt fine afterwards, and the place is really cool. Definitely check it out!
Super good! Almost everything is GF, but they do have a list at the counter of things that are NOT GF. You can have all of the meats and 3/5 sauces. I got the smoked wings with Memphis dry rub with a side of Alabama white sauce, and the deviled eggs. Everything was delicious. I did find a stray fry at the bottom of my basket of wings which made me nervous, but I didn’t get sick. Would eat here again!
They have a list of items that are non gluten friendly and were aware of the condition (my son has celiac). Made accommodations readily. Probably solid, though education of staff was variable (one person mentioned not to put bread on the gluten free plate, another corrected her and added that they should be told it's celiac). not a gluten free menu (just a list next to register of items that have gluten).
The meals were good, not great. Not a bad place to drop into for a quick bite to eat. They know how to cook meat, my chicken was very juicy which most places do not know how to do. Someone mentioned they have gluten free cornbread, but we asked and they told us they do NOT, so I don't know if the other person ended up getting sick or not but heads up.