Mellow Mushroom
$$ • Pizza Restaurant
Most Recent Reviews
Waitress told me the GF pizza is made in a dedicated area where only one person makes it with new gloves, so there’s no risk of cross contamination with other people working on it. Also a separate oven it is baked in! I’d say it’s your average GF pizza, but a perfectly cooked crust. With little options for GF in this area that I’ve seen, this was great to grab a pizza I know is safe for me and go!
The waitress was very helpful when it came to gf items, even checked the drinks to make sure I could try samples/order a certain drink. The gf pizza was your typical kind, nothing too fancy - prices were a little steep but that has nothing to do with the taste or quality of gf items here.
My hubby loves pizza so when I read that Mellow Mushroom had GF pizza we had to try it. When we walked up to be seated I asked about a GF menu, one lady just kind of told us where to find the info in the menu, another gal opened it up and showed us before seating us. I ordered the shiitake mushroom pizza. The crust was good- nice crunch. This pizza had olive oil vs sauce and it was overly oily. Otherwise good- lots of mushrooms, which I LOVE! I only ate 1 piece then picked the mushrooms off the rest of the pizza and ate those.
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Tips
Make sure the person at the bar knows you want the gluten free crust , the hosts are not too knowledgeable. But manager and bar tender know it really well.
More Reviews
Decent gluten free pizza. Stopped for a quick and easy meal while exploring the Parkway. Crust was good but toppings were not evenly spread across the pizza. Tasted good and didn’t get sick.
Our waitress was a bit difficult to understand, but she did report the order. The bar tender downstairs did say there were no GF buns, but the pizza was a good GF option. My son chowed down! Small pizza gone!
Very good gf crust and made in a separate gf oven
I had dinner here with my family. It is right on the strip and since we were dining with our two small dogs (in strollers) we sat at street level and were attended by the bar staff. I had a gluten-free pizza which comes in 10” size only, which is perfect really. The menu tells which combinations are gluten -free, so I ordered the mighty meaty. It was delicious! The staff are very knowledgeable on their gluten-free foods. We will eat there again! My son shared it with me and he loved it too!
I am dairy free and have Celiacs. I ate a delicious house salad and the very best gluten free pizza I have ever had! It has a dedicated gf section in the kitchen and they make their own gf crust, (not cauliflower). Amazing!!
Excellent pizza, excellent service. Will definitely be back
Stopped by the mellow mushroom here in Gatlinburg Tennessee. I went inside and I ordered a pizza and I talk to them saying have celiac disease. But I forgot to mention to the bartender that I had a gluten-free pizza in Servers didn’t tell them. With the hosts in front didn’t know is the gluten-free pizza only comes in a 10 inch crust. So I had to bring back a medium pizza because I questioned that they had a gluten-free pizza crust that big I checked their website and lo and behold. The medium pizza was only the regular stone baked pizzas. So I came back with a whole pizza and explain the situation to the bartender and she went to the manager right away and they switched it out. They let me know that the gluten-free pizza has a dedicated oven. Their staff changes the gloves and cleans the surfaces. The manager was really nice and apologized and gave me a free Coke and a gluten-free brownie. Even though there was miscommunication I still recommend this place, because first off their Merry prank’s Pizza is the bomb. In the response to this mistake was very quick didn’t argue. The manager also check the people I miscommunicated with and corrected them them immediately right in front of me.
Ordered off their gf menu. Pizza was amazing. Server was super knowledgeable. Ordered a drink too!
They have a designated oven. I had the shitake pie and it was incredibly delicious. The service was awesome, fast and extra care was taken.
Are there twice while on vacation a week ago. My wife is celiac and she loves her pizza. No issues.
The gluten-free pizza crust was delicious. There were 4 pizza choices that were dedicated gluten-free. I ordered the House pizza. Our waiter was excellent.
I definitely got cross contaminated last night. That made me sad because I ate there last year and did not get sick.
Pizza GF was amazing .. service was excellent also.. try it u will not be disappointed
Delicious gluten free pizza crust. We were all very happy with the taste of all the pizzas we ordered. The service was also very lovely. Would come back again for sure!
amazing server that was very aware of what celiac disease is. the gluten free crust is really good!
Waiter was very helpful, although the first two times I asked, he told me the meatballs were gluten-free. Knowing how they are usually prepared I asked the third time and I’m glad I did because they had breadcrumbs in them 🤦♀ anyway, they do have a dedicated space to make the gluten-free pizzas, and my daughter enjoyed it immensely followed by a gluten-free brownie, and had no reactions, so I am still very thankful to have tried this place. As always I double and triple check everything so just do that!
Excellent! Certified GF pizza, kitchen is tested!! They have a separate gluten free prep area, separate oven, change all gloves, separate area they put the pizza when it’s ready to go to the table, separate toppings. The server explained that the pizza is actually the SAFEST option because everything else on the menu isn’t as closely monitored/separated. (Which of course is usually opposite in my experience with pizza places.) The dairy free cheese they use is amazing, gooey and melty and creamy, love it. (Brand is Follow Your Heart).
Had a late dinner here a few nights ago. Last time I ate at this location was more than 5 years ago, but they are still good with gluten free. Told them about gluten issues right up front and they assured me they could take care of me. My pizza came out first/separately with my family getting theirs right after. I believe they use a thin Udi’s crust for their pizza, but the toppings and flavor make up for that. Had the house special this time and it was delicious. A good, reliable gluten free option if you are in Pigeon Forge.
Gluten Free crust, and ingredients. They do have vegan cheese options if you're LI. There are only 3 items that can be prepared safely, I chose the house special with GF crust and Vegan Mozzarella. As a Celiac, I felt fine eating here and would recommend.
The GF veggie pizza didn’t have much flavor. The small four piece pizza was $18, a bottle of beer $6, a coke $4. Not worth the cost.
Our server was well trained. He reviewed the kitchen procedures and what would be safe for me to eat. I got a veggie pizza and did not get sick.
We so looked forward to our visit based on other recent reviews, but the waitress didn’t have a clue what was gluten free. She looked at me with a blank stare and when I asked her to check, it took her multiple trips to remember. Ultimately, she said none of their chicken wings nor sauces were gluten free because they come from somewhere else and they don’t know what’s in them. We’ve eaten at easily 10 other Mellow Mushrooms, and every one has had gluten free wings and sauce. So our youngest ordered a cheese pizza because it was the only meal our waitress said was gf, but he wouldn’t touch it when it came because he was nervous that they didn’t know what they were doing. I’d have given it one star, but our regular gluten pizzas were as tasty as usual.
Server was knowledgeable, gf pizzas prepared in separate area and in separate oven. Four options for gf pizza, vegan (gf) cheese available. What shreds they use varies so be sure to double check!
I had gluten free pizza and wings. No reaction to both- all sauces are gluten free for wings. Amazing experience
Server was informed and helpful. Pizza was actually really delicious. You can order only the small in a gluten free crust and I ate the whole thing with no problems!
Four are available with their certified gluten free process and ingredients. Had the cosmic karma pizza, no issues. Vegan cheese is available upon request.
Had an absolutely amazing gluten-free (house special) pizza with no reaction! Wonderful experience all around. Would definitely recommend if you’re looking for a place to eat pizza at (cool atmosphere included) with dietary or allergy restrictions.
Due to covid, we ordered online and picked up. The first night was fantastic pizza and easy pick up. Second time was ok pizza and easy pick up. When I called about all the missing ingredients on my pizza they credited my card for my pizza. Online the only option for gf is pizza.
I had the deluxe pizza and it was delicious!! They have a separate kitchen space for GF pizza and an amazing prepackaged brownie!!
All servers where warring masks
The pizza crust was crunchy but pizza was good o recommend it
The food was good. I didn’t get sick. I had a salad and a kosmic something pizza. They were both tasty!! (I rated this on food and celiac... however everything was dirty. The menus were gross. The table was dirty. My wine came with food particles on the glass. The rolled silverware had dried food on it. The floor was dirty.)
Had no problem ordering a gluten free pizza and had zero reactions
We didn't plan on eating here, but the day got rearranged so we decided to get pizza knowing it was a safe option and there are very little on the parkway. Wish I would have read the reviews. It's me and my kids and they seat us in the bar. There are tons of seats open everywhere else in the restaurant and the bar is empty. Kinda odd. First thing we notice is that every item (reg.pizza, GF pizza and salads) are all $5 more than where we live in Knoxville. But we're there and we're hungry. My daughter and I split a Greek salad and a GF pizza. Salad was good but dressing is very thick. GF crust was undercooked and didn't hold toppings on. Toppings were tasty and better quality than crust. My son ate a traditional crust and said the same, that toppings were good but crust not very flavorful. Interesting since it's not GF but same issue. All in all, it was a decent lunch but awfully expensive.
Limited GF selections, but staff was informed. My pizza was undercooked and the crust was a bit gummy. A bit pricey.
Pizza was undercooked and had very little topping, with about an inch of crust all the way around. They changed the crust a few years back and now it tends to be chewy and not a great flavor.
Brought it out with gloves on and were very careful and aware. Tasty!
Service was really good. GF pizza crust was good.
Reviews of this Chain
Love eating here. One of my few safe places in the Burlington and surrounding area. I have never been contaminated here. I’m very sensitive too. They do have a slump on toppings sometimes usually when it’s super busy or at the beginning of the new university year. They have a separate prep area and ingredients for gf. There are dividers and other protocols so the pizza isn’t contaminated during cooking. I always get the house special. I even order curbside and they seal my box with a gf sticker. Never had issues with a Mellow Mushroom and this one has improved greatly in recent years in taste and quality. Best gf pizza in my opinion.
My pizza was brought out from another kitchen area and my brownie was packaged. Crust was ok, toppings were great. One of the better and safer seeming pizzas I’ve had out after my diagnoses. Glad to find it while traveling. Website is informative and has a gluten free filter which most restaurants don’t bother to do.
Delicious pizza! They take gluten free seriously and have a limited pizza menu for strict gluten free needs, every pizza can be made gf if not super strict.
Love MM back home, so thankfully had a great experience in Nashville also. Had GF pizza, no reaction. Severe asked if I was celiac when ordering GF. Loved my pie!
Our daughter has celiac and she safety ate here twice while on vacation.
