Mushrooms on fresh salad were rotten. Were still charged full price for a literally rotten meal. Slow service. Will not go back.
Great restaurant! I am extremely sensitive, but was pleased to find they were very knowledgeable of how to handle Celiac preparations. Ordered the Veg Out gf pizza. Crust was crispy and delicious. Separate oven and kitchen area with dedicated handling. Worth it!
Service and pizza were great! No reactions. But, I was a little disappointed after seeing and smelling beautiful, bubbly large pizzas walking by and then having our server place a very small pie in front of myself, husband, and toddler. We judged our order based on looking around at other pies. We didn't realize that a gf dough meant a much smaller, thinner pizza would come our way. We didn't have time to order another so we split what we had and went on our way. Overall, great tasting but gf pie will only feed 1.5 people. Don't plan to share.
My 2 celiac kiddos and I have eaten here 3 times with no problems. We don't eat out very often so it is nice to have a place we all do well at.
One star is extremely generous. I asked for a Stella Cidre. Then I asked about their speciality pies with a gf crust. She said that she couldn't guarantee it would be gluten free, I said I'd rather be safe than sorry so stuck with one of their gf options. I get the beer, take a sip and immediately realize this is an amazing tasting cider it tastes almost like real beer. Well, that's because it was real beer she gave me a Stella. Fast forward 30 minutes and I'm vomiting in their bathroom while my friend is speaking to the waitress about it. The waitress tells her I ordered a regular Stella. She explains I have celiac disease, and that the waitress had repeated it back to me. No discount or anything just an extremely insincere apology. I had to leave work because I was so sick. I emailed and the owner gave me some reply about how they do educate all of their staff on celiac disease. Well, it was a big red flag when I was asking about the safety of the gluten free pizza and she had just taken my Stella cidre order. They gave me a $30 gift card to use there. I'm not going back.
Good pizza with no reaction. Way too overpriced to do again. UDIs from the store is my pizza fix and at half the price of this totally worth it. But in terms of knowing about celiac they are solid.
The best gluten free pizza I have tasted. If you have dairy allergies as well they have Daiya cheese. It is a bit pricey but it is worth it in my opinion. Most of the staff actually seem knowledgeable about food allergies.
Separate cooking area and great care taken to ensure a safe meal. The owner checked on ingredients to make sure food was safe for my additional allergies. Overall an overwhelming positive dining experience, and veggie pizza with vegan cheese was delicious!
Delicious! I wish they had some more appetizers though! A little pricey!
Good experience. Pizza was decent. Didn't get sick!
The food was awesome! Great pizza and the Kosmic Karma gluten free/vegan pizza rocked. I totally was shocked when our server asked I was Celiac and they made sure I got the correct pizza. The only downside was the service. It's like he took the name "Mellow Mushroom" a little too literally!
IMO, GF pizza is really hard to get right. Crusts are often either raw and doughy or tough amd crumbly. This place gets it right. The crust is 12" and very thin, but not so thin that it tastes like a cracker. I was really impressed. Servers are trained on cross-contamination practices and seem to know what they are doing. A little pricy but worth it for a treat.
I really, really want to love this place, but I can't. I've eaten the GF pizza here on four occasions. Three times it has made me sick to some degree. (I can’t believe I kept going back, but I was just that desperate to eat pizza in a restaurant that my friends and family liked going to.) It has to be from cross contamination. If you are gluten sensitive, it might be okay, but it's not for those with celiac.
Pizza is delicious and it is a really fun place for kids to go. My kids said that this is their favorite pizza place by far.
while I think they may have tried harder than most to make a gluten free pizza I'm far too sick for this to be considered gluten free. the food was also pretty expensive for being a pizza joint. $15 for 4 slices of pizza is a pretty spendy poison.
I go here all the time. I used to be in love with their gf pizza until they changed the crust size from a medium to a small. I never got sick from the pizza; however, one time I felt glutened after eating an order of wings (though they tried to argue with me that they didn’t think that was possible, which was very annoying🙄). Overall, a good place for tasty gf pizza and drinks. It can get very busy during rush hour.
As usual, my experiences with mellow mushroom never fail to disappoint. I love them and I have never gotten sick
Only gf pizza available is a small 10 inch for which they charge an additional $2. Base is quite heavy and hard. Only starter available was hummus with carrot and celery sticks. New server and kitchen staff were not clued up on gf options but the server did try to be as helpful as possible
The pizza here is good but as all gluten-free food, a bit pricey. They don’t have very many choices for gluten free though, and the pizza crust isn’t very good. I would say that if you want pizza and needed something to eat quickly, this would be the place to go. I wasn’t affected by this restaurant but then again I only have an intolerance to gluten and am not celiac. This place may not be safe for celiacs,so be careful.
Had a delicious GF pizza! very knowledgeable and accommodating.
I don’t have Celiacs. However some severe stomach issues recently had my doctor put me on the low fodmap diet. So this is the second time that I have ordered food here since making this life style change. I have to cut out many things but in pizza I have to watch gluten, certain toppings, onion and garlic. So I ordered my gluten free pizza with olive oil not tomato sauce because every sauce has garlic or it says spices. My pizza comes with sauce which I didn’t check because last time it didn’t. I didn’t realize there was sauce on it right away because I can have tomatoes and had added them to my pizza. I decided to call them back to investigate whether I just ate garlic. They put the manager on the phone. When the manager came on he said there was no garlic in their sauce and put me on hold to confirm. Well it turns out that it doesn’t say garlic it says spices. The reason I’m upset is because when he didn’t see garlic he kept saying you will be okay, and you won’t get sick. He kept repeating it. I finally said “Look you don’t know if there was garlic on the pizza, because you don’t what spices means, but regardless I didn’t ask for sauce, I’m not going end up in the hospital or try sue are anything crazy if there was but you can’t be sure there wasn’t. I won’t no until tomorrow if there was garlic and you have no idea how my body will respond to it if there was garlic, please stop acting as if you did nothing wrong.” Thankfully he didn’t say anything else about how my body would respond. Mistakes happen but to then try to brush it off like it was nothing is frustrating. They remade my pizza correctly and ended up giving my husband a gift certificate for the cost. However if there was garlic I’m not sure what will happen it took over 6 weeks of detox to stop my stomach pain and I’m not sure how much or little will negatively affect it now. Be careful with what you order and expect them to make excuses if they mess it up.
I ate here on Friday for lunch. I let them know I’m celiac and the waiter assured me they were very familiar with CC protocol etc. my stomach started hurting within 1/2 hour of eating :( I am pretty non-symptomatic usually so was surprised that i felt this way right after eating the pizza. Seems their procedures weren’t safe enough 😢
We ordered two gf pizzas. When the order came up our waitress told us the kitchen suspected cross contamination. She apologized and said they were making new pizzas. The manager offered to comp an appetizer. The pizzas were great and the server was on top of it all.
I have ordered from Mellow Mushroom several times. The first time I ate their pizza, I became ill (about a year ago). Since I have had much improved experiences. I do well with their white pizza. I try to stay away from meat choices other than Pepperoni. They do not guarantee Celiac safe food.
GF pizza looked amazing, but it turned out the crust had a burnt flavor to it and it was very dark. Everyone knows GF crust are temperamental and very easy to burn. When I mentioned to the server that it looked fabulous but it was a bit burnt they immediately made me a new one and assured me they wanted me to have a perfect Pizza today. I'm incredibly psyched! Manager Matt did an awesome job as did server Justin. Kudos. Highly recommend...!
I didn’t get sick, and I usually absolutely love Mellow Mushroom for gluten free pizza, but this location was mediocre at best. The food was gross, and service was okayish (for some reason we had 3 different servers, and I think the first might have been drunk????) I love Mellow Mushroom and had never had a bad experience before this one. Would recommend the chain, but definitely not this location. There’s a good gluten free bakery (Rise) literally one minute away—go there instead.
Nice people, nice menu and healthier choices than most, unfortunately the guys behind the counter who prepare the pizzas DO NOT ALWAYS FOLLOW PROCEDURE given them by the company to insure gluten free. Eaten the pizza several times, but last time I got sick, and if you’re allergic to gluten like I am, you know when you’ve been burned. Managers are unable to make sure workers use the process in place. Eat at your own risk.
This was my first visit here and my first time using my Nima Sensor. I spoke with the server about their preparation practices, which seemed excellent. I ordered the Mighty Meaty GF pie. I tried to gather a sample for the Nima that had a majority of the ingredients. Nima found no gluten. The pizza was excellent and I had no I'll effects afterwards. This seems to be a very safe place for celiac. I will return.
They grill the buns on the same flat iron as the burgers, so if they’re out of GF dough, you’re pretty much out of luck. They do have Angry Orchard cider on tap though.
Ordered the gf pizza, which was delicious, but whomever handled the pizza was not very careful with contamination. I got sick the next day. I was so disappointed because I loved this place before my diagnosis and was hoping to enjoy it again. Not this time.
They have less topping options for the GF pizza. Garlic is listed in the menu as a non GF option as some other toppings which it was a bummer. Also, the crust was hard and didn't taste much like anything, it was just dry. Good news is I didn't get sick! They do have a dedicated side in the kitchen just for GF food preparation, I was informed. But unfortunately not a good tasting GF pizza.
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