Greeted me with “do you have any vegan or gluten dietary needs?” Then she handed me the gluten free menu and the regular to compare if I wished. Ordered the tomato basil soup and a Cuban War Pig. Both were delicious and the whole sandwich is quite large! She offered fries, but the fryer is shared, so I opted for the gf coleslaw. Satisfying! Nice change of pace in a glutenous world ☺.
Their food is amazing and they are so good at accommodating gluten and dairy allergies. They have delicious gluten free bread and daiya cheese. My favorite place in Cleveland!
Agree with Jen below, but it is nice to enjoy an awesome sandwich even if it is a little pricy. Past few times I've been they've been able to make the seasonal vegetable gluten free and it tasted excellent.
They are super knowledgeable and there are lots of options, but you already pay an up charge for the bread then they want you to pay an up charge for not being able to eat the fries, and give you slaw. It adds up real fast with the price of the sandwich plus all the uncharges. They need to accommodate with prices better for those who can't help their allergies.
I love melt! I've eaten here tons of times and never been sick.
servers were very helpful and knew the gluten free options well. There was an upcharge for the GF bread and for the salad but the slaw was worth it.
A group of friends and I went to the Lakewood Melt Bar and Grill because we called ahead and asked about their gluten free options. We arrived to Melt and after waiting a half hour, ordered our drinks. When the waitress was taking my order she informed me that they do not have gluten free fries so I asked what I could have instead. She said a side salad (typical for my fellow gluten free eaters). After I began to order she informed me that the side salad was a $3 upcharge, after I am already paying $2 more for gluten free bread and getting no fries. I asked for a manager, and when he came out he said all he could do was take $1 off of the side salad. He let me know that just because I had a food allergy, didn't mean I could be treated special. We just wanted to substitute the fries for a side salad for an equal charge. We left right away and the manager didn't even try to stop us. I hope that this review saves another gluten free person from wasting their time at Melt Bar and Grill.
My only complaint is the price but otherwise it’s pretty good. They make it very clear which items are gluten free or vegan. You can modify some items on the regular menu for additional options. My wait staff has always taken my allergies seriously and I’ve had no bad experiences so far.
— Separate gluten-free menu
They gave me fries from the same fryer when I asked for coleslaw instead of fries like I originally asked for I was essentially called stupid. Horrific management.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average
Ignorant to what gluten free actually means. Unhelpful answers to questions about gluten free sides. Was told fries and onion rings were gluten free before finding out they use the same fryer as everything else.
Says sides are safe, but use the same fryer as glutenated products.
— Not at all
— Not Much