Nando's

I've always thought Nando's was a great place for celiacs, that was till I ate here! I have visited this Nando's twice and both times they have made me sick! They do not take celiac disease seriously and didn't seem to know what it was. The first time I visited my self and a friend ordered our food separately. However they bought our food together on one place. (I thought this so odd even if I wasn't a celiac.) my friends garlic bread was on the plate. I took it back to the till were the staff told me to remove it and didn't understand cross contamination at all. He called a manager who took the plate away. I do think I was given the same chicken that touch the garlic bread as I was sick after.The second time I went I was made sick again and as I was leaving I watch the grill cook that was mixing the chicken and bread on the grill and using the same utensils. Really a very bad Nando's.

Celiac friendly?

No

I am sooooooo impressed with this nando's. Not only is it BEAUTIFUL, the staff were fantastic and they took my gluten free needs very seriously. Only the manager would serve us due to my dietaries and I felt very safe and taken care of. Honestly, my first visit to London, I was so impressed.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I am sooooooo impressed with Nando's UK. The staff were fantastic and they took my gluten free needs very seriously. Only the manager would serve me due to my GF dietaries for a coeliac and I felt very safe and taken care of.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had delicious chicken with sweet potatoes. Also the loaded fries taste nice. Nice staff around and they have a special list on their ipad where all the allergies are. Very nice place to go to!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I specified my requirements when seated. Was given an ipad to search what I'd like and check allergens. Lots of choice. Ordered at till so manager could monitor. Came with an 'allergy' flag so I knew it was mine. My OH ordered garlic bread. Server kept it separate and away from my side of table.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They’re very careful with allergies and I feel safe however I do sometimes feel unwell after eating here, very hit and miss so will no longer eat here

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good