It has a lot of gf options, so I think it's a great place for those with gluten intolerance, but I 'm not sure they are committed to serving celiacs. There is a sign saying they can't guarantee that anything is gluten free. I have celiac disease but don't have any symptoms if I accidentally ingest gluten so I never know if something I ate ended up having contamination, just have to be careful. My first time eating there I got a gf df soup, without asking detailed Qs re preparation to make sure about cross-contamination. My next time there I took the time to ask about the preparation of the soup, to see if I really should be confident eating it, but the actual kitchen staff had gone home for the day and the person helping me just said they couldn't guarantee anything was gluten free, so I didn't get it. I haven't yet asked during the day when kitchen staff are there. If it was more celiac-friendly, staff would already know if steps are taken to prevent cross-contamination in the preparation. What I have gotten and feel more confident about is the choose your own salad where they build your salad in front of you from a ton of different vegetables/salad makings. There are only a couple of things on the salad bar that contain gluten (e.g. croutons) and the staff change their gloves each time, so I've felt confident enough to eat it. There are chickpeas, quinoa, brown rice, nuts, and seeds for no extra charge so it can be a complete meal. All their salad dressings are gf.
Great choice right next to all the shopping. They were really careful with cross contamination. The gf bread had its own work station and was built with foil underneath it as well. All staff changed their gloves when handling my meal which was amazing. Menu is well labeled with gf options as well!
I ordered a grilled chicken salad and had no issues. I'm rating them only 3 stars because the GF baked goods in their display case were touching the non GF items. I was quite surprised they weren't in the separate case or at least individually wrapped to help avoid cross-contamination.
Great food, but I got sick. If you have celiacs i suggest not taking the risk eating here. They have gluten free bread and changed their gloves, but I still got quite sick. I think cross contamination happens when they pick up the lettuce and other things to put on the sandwich.
Good food, reasonable prices, pleasant atmosphere. A friend told me about New Moon as a vegetarian eatery and I've never had problems here. As a gluten-intolerant vegetarian (lacto-ovo), my food choices in too many restaurants range from limited to impossible. That's not an issue here. General comment: It never hurts to ask questions and to keep myself educated. Most people are ignorant about the need for gluten-free choices (though increasingly less so). If something's questionable, I skip it. Better that than to suffer later.
My server was very knowledgable about what had gluten and what might be contaminated. I had the "build-your-own" salad option and she advised me which things I should avoid because they were near the croutons, and offered to get ingredients from underneath the counter where they would be less likely to have been contaminated.
Some of the staff here were half decent about questions regarding my being celiac but others were clearly annoyed that they had to do extra work to figure this out. In the end I got pretty seriously contaminated despite them telling me that the entree would be fine after I inquired about there being any gluten or dairy in it. I'm fairy certain there was soy sauce in the marinade. So if you are someone who is celiac or highly intolerant don't even bother with this place because it's pretty clear that between the chefs and the front staff they don't actually understand what has gluten in it and what doesn't.
I found gluten free selections in every category offered at New Moon: wonderful house made Scones, Cookies, as well as organic Cupcake Kisses! There is at least one gluten free Soup on the menu each day. Every one of New Moon's house made Salad Dressings is gluten free. They offer their awesome Sandwiches on bread from Vermont Gluten Free bakery in Barre, at no surcharge! So the entire menu can be enjoyed by those seeking gluten free options. And now there's even an Organic Juice Bar! New Moon is a wonderful discovery! Yay!