ODBe Free

3.0 stars 3.0 out of 5 10 ratings
$Dedicated Gluten-Free Facility, Celiac Friendly, Gluten Free Menu + 3 more

54 Main Street, Chatham, NY 12037 Directions

(518) 392-9852
  • User profile picture thumbnail
    1 rating Not celiac friendly
    July 31, 2017

    What a shame! Yes there are plently of 'GF' options here for those that are not concerned with cross-contamination. However if you live a strict gluten free life, eating here isn't worth it! Not only are the operators careless about their food handling the product is less than stellor. Don't be tempted by their GF bagels, they are dry, flavorless and even with cream cheese, a chocking hazard! Not sure what I expected, knowing that the building they produce out of has been used for glutenous baking for 20+ years! Skip it!

  • User profile picture thumbnail
    1 rating Not celiac friendly
    November 30, 2016

    Not really dedicated.They do have a case that contains only gluten free goods. The tiny kitchen areas is visible from the cash register.last time. when a friend went there, she said they use the same toaster for gluten and non gluten products. she spoke to the owner and he now has a sign posted indicating that they're not celiac friendly. If you order a gluten free sandwich, they normally will prepare it on a separate piece of paper. However, only a couple of the older staff follow these policies. It's important that you watch everything that they do while preparing food to make sure that they select from the correct case, use the paper, and don't cross contaminate. My grandson was 'glutened' by a young server who gave him the wrong bread in an order that specified only gluten free items for 4 people. A couple of bites into his sandwich, he realized something was wrong, but of course it was too late. This was the first time something had happened there. Again, the older women working there seem to be careful and concerned, our younger server was actually annoyed and defiant. So, if you must eat here, be watchful.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    October 22, 2016

    Let them know that you have an allergy or Celiac and they will make note for kitchen. I saw cook change his gloves for my sandwich. GF bread and baked goods are great. Soup and sandwich were delicious. FYI: it was a solely vegetarian menu when I was there.

  • User profile picture thumbnail
    Celiac
    3 rating
    July 20, 2016

    **There are TWO ODB's within a mile of one another ... The DELI, has gf sandwiches available but not much else. The BAKERY&CAFE has LOTS of gf options including banana pancakes! YUM! Haha and have gf bread of all varieties for sale $5 a loaf!! And it is AWESOME!!! Just note that there are TWO so be careful on which you chose

  • User profile picture thumbnail
    1 rating Not celiac friendly
    November 17, 2015

    MANAGER ADMITTED NOT CELIAC SAFE BECAUSE IT'S NOT FINANCIALLY VIABLE WHEN CONFRONTED!!! "The locals we cater to all know we use a special paper wrapper for GF bread" was the flippant response we received before the complaint escalated. I wish that I could give less than 1 star after the experience I just had. After telling the employee helping them that they needed everything to be gluten free, ordering a birthday cake for my husband, picking out cookies, and then purchasing a loaf of sourdough bread, it was never explained or mentioned to my mother-in-law that there was anything with gluten in the store, since their regular bakery is just up the street within easy walking distance. (WHY WOULD YOU CARRY & SLICE REGULAR BREAD AT A BAKERY THAT HAS GLUTEN FREE IN ITS NAME?!?!) The staff is ignorant about cross-contamination, and by not verifying that the NON-LOCAL they were serving understood that they offer mixed products without clear labels or signs to indicate, I am forced to miss work due to the severity of my celiac reaction. We had quietly been annoyed with the rude, eye-rolling girl who had served us on a previous visit, but even the manager was immediately defensive and rude about the situation when my husband called. The worst part is that there was absolutely no remorse or apology for the assumptions or miscommunications made.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    April 03, 2015

    Have witnessed cross contamination. Certainly not celiac friendly. I wish they would address that.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    August 29, 2014

    I was given non-gluten free bread with my lunch. Food was prepared on the same cutting board, press, etc. as items containing gluten. This is not dedicated gluten free.

  • User profile picture thumbnail
    5 rating
    March 01, 2013

    The best gluten free products baked fresh in a dedicated gf baking facility . Many gf items available fog breakfast of lunch at the adjoining cafe

Gluten-Free Features

  • Celiac Friendly
  • Dedicated Gluten-Free Facility
  • Gluten Free Menu

Categories

  • Bakery
  • Breakfast
  • Lunch
Monday
Closed
Tuesday
7 am - 4:30 pm
Wednesday
7 am - 4:30 pm
Thursday
7 am - 4:30 pm
Friday
7 am - 4:30 pm
Saturday
8 am - 5 pm
Sunday
8 am - 5 pm
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