On the Border
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3 years ago
Issue here was that manager was very confrontational when asked if corn chips were gf. Allergen Notebook did not list them as gf although salsa was gf. Manager thought chips were gf but relented when cook said they were not as stated by allergen notebook. Again, main issue was manager's attitude, not servers. Although when busser who delivered chips was asked if they were gluten free, said "yeah, they're free. "
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4 years ago
Asked for the gf menu when we walked in. They have a whole notebook with different menus for a wide variety of allergens, updated with menu changes every two months. It was well-organized. The restaurant itself was clean, with a good atmosphere. We went in just after the lunch rush on a weekday. We ate at RoTB many times prior to finding out my son and I had gluten issues. The food is more Southwest/Tex-Mex than traditional Mexican. Lots of bright, spicy flavors and fresh items. I got the Mango Chicken Salad, and my son had the BBQ-Chipotle Salmon. Both were very good.
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Celiac
4 years agoNot celiac friendly My waiter wasn't very assuring of gluten free options and left me guessing whether it was safe or not. I ordered fajitas but it came as meat only no veggies.
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Celiac
5 years agohad a great server made sure everything was gluten free and if he was not sure he would check. I will keep coming back
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Celiac
1 month ago
Not celiac friendly 7695 N. Academy Blvd., Colorado Springs, CO 80920
They have a Very small gluten sensitive menu, and the cross contamination is terrible. Definitely do not recommend
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Not celiac
1 month agoNot celiac friendly 10575 Davis Drive, Alpharetta, GA 30004
I gave them 1 star because you can’t give zero stars. Run, don’t walk, they have ZERO idea what they are doing. We asked for gluten free menus, waiter laughed in our faces ( no kidding ), then he fumbled thru some 3 ring binder for a couple of minutes, then the manager came over and fumbled thru the same binder, and we said enough. Not going to take the gamble, didn’t even try the food. It’s was painfully obvious this was not a focus of theirs.
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Celiac
1 month ago3111 Midwestern Pkwy., Wichita Falls, TX 76308
Worked hard to find me a gluten free margarita option
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2 months ago140 S. Jordan Creek Pkwy., W. Des Moines, IA 50266
Server asked if it was real or fake allergy, and joked about how she would bring out flour shells to see if people were telling the truth. Sure enough... we got sick. Our server obviously didn’t take the allergy seriously and was not trained properly
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Celiac
2 months agoNot celiac friendly 3567 US Route One, Princeton, NJ 08540
Not safe at all. From my experience, they don’t understand gluten allergies at all.
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Not celiac
2 months agoCeliac friendly 3310 Fairlane Dr,, Allen Park, MI 48101
Limited options have GF menu but nothing goes together
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3 months agoNot celiac friendly 8001 Concorde Mills Blvd., Concorde, NC 28027
I asked both our waitress and the manager before ordering and was assured that the tacos were with white corn, not flour. I have been so sick; after deeper research they don’t even have that option so they have my flour ones and lied to me after I asked again to confirm. They are not aware of the allergies or issues and obviously don’t care enough about their customers to validate. If I could give ZERO starts I would! Stay clear for your health’s sake!
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Celiac
3 months ago
2275 Pleasant Hill Drive, Duluth, GA 30136
I had the grilled shrimp tacos, black beans, and rice. I’ve also tried the fish tacos before. If only their chips were safe ☹️ if you have gf salsa & some entrees and sides - why not buy a bag of Santitas to have on hand for people that are Celiac or gluten intolerant 🤔
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3 months agoNot celiac friendly 10299 East US 36, Avon, IN 46123
The menu was very easy to find gluten free options, but the kitchen is shared so it’s not really safe for severe reactions.
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Celiac
5 months agoNot celiac friendly 6369 S. Southlands Pkwy, Aurora, CO 80016
Very good food, but you have to be very careful about how you order it. I would always order the build your own chicken tacos off the gluten free menu. I kept getting sick eating there and couldn’t figure out what was causing it. Someone finally told me that the taco shells are fried in the same oil as the other shells (that of which contain gluten). I would say it’s unsafe for someone with an allergy because the waiter doesn’t ask if it’s an allergy.
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Celiac
5 months ago3250 Rolling Oaks Blvd, Kissimmee, FL 34747
Celiac (sensitive) kiddo had kids meal build your own tacos (had to ask for corn tortillas) refried beans and rice. No qualms! Great service, understanding staff. Very accommodating and food was yummy for the rest of us. WIN!
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Celiac
5 months ago3080 Iowa Street, Lawrence, KS 66046
They have a GF menu and all options are safe. Never been sick. Chips are GF. I always feel safe there even when waiters are clueless.
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Celiac
5 months agoNot celiac friendly 747 IH 30 Center East, Rockwall, TX 75087
Asked if the corn tortillas were prepared in a separate area than their flour tortillas and they said yes. I had issues before with their chips. So I used the corn tortillas in lieu of chips. Now paying for it.
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Celiac
6 months agoNot celiac friendly 19 Commerce Way, Woburn, MA 01801
Absolutely terrible experience here. I'd like to start by saying I'm not the type of person who ever leaves bad reviews for restaurants. Ever. I've been a diagnosed celiac for 14 years and have worked in the food industry for a long time. I try to be very patient and understand that restaurants can not always accommodate celiacs. However, if you require a GF diet DO NOT GO HERE. Spark notes version: If I could give this place 0 stars I would. The staff do not understand what gluten free means at all. The worst service I have ever had in my life-- truly appalling. Again, as someone who worked as a waitress for years (through college and grad school), I never complain about service at restaurants. But this was unlike any experience I've ever had-- it was awful. Long version: I came here for a friend's birthday dinner. I informed my server that I had celiac disease. I also explained it as a severe gluten allergy since people don't always understand when you just say you have celiac (Side note: I'm the type of person who apologizes to waiters for having dietary restrictions bc I know it can be a pain in the ass and I feel bad about inconveniencing them, but I just don't want to die. I'm not the annoying GF entitled type at all). Anyways, they seemed confident that they could accommodate me...until my food came out. I had ordered the fish tacos. A non-GF friend ordered a similar dish. The server came out with both taco plates and asked who got them (we had a large group). I asked which dish was the GF one, to which she was visibly unsure and guessed that both were GF. I asked politely if she could double check again saying it was a very severe dietary restriction-- hey, accidents happen, not a big deal at this point. But then I watched her go ~5 ft away to a different server to consult. Both were clearly confused/unsure (actually shrugging) and I heard them guess which one was GF but both clearly had no clue. She came back and tried to give me the plate that I had just watched/heard them randomly select. Again, I calmly explained to her that I have celiac disease (again also explaining that she could think of it like a severe gluten allergy if that made more sense to her so in a similar way to how those w/ a severe peanut or shellfish allergy can't have any cross contamination, neither can I-- overly simplistic but seemed to make sense to her). She leaves and gets the manager. I nicely explain my situation to manager. Manager brings back the "GF" menu to help me find something. I won't get into all of the details but she was a complete jackass, treating me like a moron and belittling me. Basically talked down to me as if I didn't understand my own disease. Said that most people with celiac can handle cross contamination. Tried to tell me that dairy and soy were made of gluten (and no, not soy sauce, just regular "soy")-- when I tried to correct her, she said I was wrong, laughing at me like I was a 5-year old saying the sky was green. At that point, I was so disappointed and humiliated, and so furious with her that I cut her off and told her I didn't want a damn thing from them. Despicable service and treatment overall, but especially by the manager. She never apologized. Her incompetence was astonishing. Non-GF friends agreed their food was shitty anyways so I clearly didn't miss out on much. Paid for my drink, left, and will never go back. Despite the length of this post, I left out many additional examples of why this restaurant/service sucked so much. Just trust me when I say do not go here.
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Celiac
6 months ago
Not celiac friendly 2190 Southgate Rd., Colorado Springs, CO 80906
Their gf menu options seems to be shrinking. I do like their queso and guac, but have to get it to go so I can eat it with my own chips, as their chips are in a shared fryer.
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6 months agoCeliac friendly 1220 Galleria Blvd, Roseville, CA 95678
The staff was helpful and there is a gluten free menu with at least one item from each section. It’s not an extensive GF menu but there are choices. The food was tasty and I enjoyed tomatillo chicken tinga enchiladas. I had mine served with the black beans. There is no dedicated fryer so the chips are not GF. If the enchiladas had come as a platter with rice and beans instead of only one side, and the chips were GF, I would have given a higher rating.
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Celiac
6 months agoCeliac friendly 3640 Atlanta Hwy., Athens, GA 30606
The employees are very helpful but didn't say anything about the chips to me and so I had a gluten reaction. They are willing to work with you but it's not like real Mexican food.
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6 months ago1512 South Randall Road, Algonquin, IL 60102
Dedicated fryer at this location for chips. Limited gf options, but staff was very helpful
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Not celiac
7 months ago5244 S State Hwy 360, Suite 370, Grand Prairie, Tx 75052
The kitchen manager, Eduardo, was such a big help. He grilled my onions fresh with oil and no soy sauce for the fajitas and warmed me about the butter in the rice due to my dairy allergy, etc. Such a great experience compared to my usual eating out ordeal of trying to navigate multiple food allergies.
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Celiac
7 months agoCeliac friendly 3640 Atlanta Hwy., Athens, GA 30606
Manager was very friendly and explained all the menu options to me. There is no dedicated fryer so chips we're out, but he was clear that the grill would be cleaned before my food was cooked and that all precautions would be taken to avoid cross contamination. I did not get sick, so I was very pleased, as I almost always get cross-contaminated at Mexican restaurants.
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Celiac
7 months agoCeliac friendly 9000 Airport Boulevard, Orlando, FL 32827
Few gf options. Nothing special, but they do have a gf menu
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Celiac
7 months ago867 US 31 North, Greenwood, IN 46142
My Celiac wife is able to get the fajitas w/ corn tortillas, and has several times, without issue.
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Celiac
7 months ago5200 W 119th St, Leawood, KS 66209
I would not recommend due to horrible service. We order gluten free. They made the entire order with gluten. Had to reprepare our good. Took over an hour to get our food.
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9 months agoCeliac friendly 2829 S. Interstate 35E, Denton, TX 76210
Chips are gluten free! Great GF menu!
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Celiac
10 months ago3250 Rolling Oaks Blvd, Kissimmee, FL 34747
It didn't start great but we left very satisfied with our meal. First, their chips are made in a shared fryer, so no chips if you are celiac/intolerant. That's a bummer. We were given gluten free menus but unfortunately the GF menu was out of date which we only determined after struggling for a while. Our server got the kitchen manager who explained our choices as well as how we could make some modifications which would better suit our young son's preferences. The food was excellent. Would have given 5 stars if the menu was current and safe chip option.
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Celiac
10 months ago535 N. Lakeview, Vernon Hills, IL 60061
Horrible menu and they are not trained to handle food allergies.
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Celiac
11 months agoNot celiac friendly 3676 Potomac Circle S.W., Grandville, MI 49418
Too much cross contamination gluten free options but not celiac safe.
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Celiac
11 months agoNot celiac friendly 4306 W. Loop 250 North, Midland, TX 79707
l had to use the bathroom before I got out the door bad bad bad. Everyone said they knew all about safety of my food. Do not go if you have celiac
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11 months agoCeliac friendly 3050 E. Main Street, St. Charles, IL 60174
I'm giving 4 out of 5 since the chips are fried in a common fryer. If you can say no to the chips, the food is really good, prices are reasonable, and the staff (that I've encountered) have been very accommodating. We have been to this location a lot (prob, once a month for years), and have had parties catered by them. All of our family experiences here have been fantastic.
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1 year ago102 Bartlett Avenue, Exton, PA 19341
chips now gf... not in controlled plant however. enchiladas were great.
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1 year ago51 US Hwy 1, New Brunswick, NJ 08901
I really like the gluten free menu that is separate from the traditional menu.
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Celiac
1 year agoNot celiac friendly 10575 Davis Drive, Alpharetta, GA 30004
We ate here one time and I had stressed the need for gluten free. The waitress began by telling me the chips were gluten free (which I knew was not correct because they're fried in the same oil with gluten containing foods). Then she brought out flour tortillas for my food.... And tried to tell me that the rest of the food was fine and they didn't need to remake it. At which point I insisted they did remake it since the tortillas had been on the plate. Overall they were not knowledgeable of gluten free or celiac. I would not eat here.
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1 year ago3030 S Rangeline Rd, Joplin, MO 64804
Gluten free menu, dedicated fryer for tortilla chips. Server was very helpful and friendly.
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Celiac
1 year agoCeliac friendly 1220 Galleria Blvd, Roseville, CA 95678
Gluten Free menu is great! Burrito Bowl was great as well as the corn chips!
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Celiac
1 year agoCeliac friendly 10710 Providence Rd., Charlotte, NC 28277
I have been able to eat the chips they serve without being sick! Yay! I always get the street style mini tacos with chicken and they are so good!
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1 year ago2347 N. Maize Road, Wichita, KS 67205
Small menu and items were fried in the same oil as items containing gluten. Potential for cross contamination is great.
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Celiac
1 year ago2651 Prince William Pkwy, Woodbridge, VA 22192
Overall not very knowledgeable, servers don't seem to care. Have had reactions, even after talking to manager.
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Celiac
1 year agoCeliac friendly 6369 S. Southlands Pkwy, Aurora, CO 80016
I went for lunch and the chef's wife has Celiac. My meal was so fresh and completely GF!! Corn tortillas were microwaved on a clean plate, gloves changed, clean utensils used and fresh sides not contaminated with gluten utensils or hands. Best part was no eye rolls or exaggerated exhalations when I said I needed gluten precautions.
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Not celiac
1 year ago3310 Fairlane Dr,, Allen Park, MI 48101
The staff was super helpful and gave me the gluten free menu. Although it stinks that the chips aren't, I had the fajitas with corn tortillas and no itching after or nausea!
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Celiac
1 year agoCeliac friendly 2275 Pleasant Hill Drive, Duluth, GA 30136
Great food and manager took the time to make sure everything was gluten-free an OK from the kitchen side. Yummmm
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1 year ago2829 S. Interstate 35E, Denton, TX 76210
Though the gf menu is a sheet of paper in a plastic cover, the gf selections are varied. The server was so helpful, even with my additional food sensitivities, and took extra care with my order. The food was good. Thanks, On The Border!
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1 year agoNot celiac friendly 6250 North Freeway, Ft. Worth, TX 76137
My answer is no. Have celiacs, and should of went to the hospital after eating there.
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Celiac
1 year agoNot celiac friendly 6000 Warden Rd., Sherwood, AR 72120
I just ate at On the Border in Conway and got glutened. :(
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1 year ago2401 Soncy Road, Amarillo, TX 79124
Not at all impressed with this place. When I was unintentionally glutened by the chips (not GF!), the waitress was completely unapologetic. Even after that, she didn't offer a GF menu and told me that most of their menu is not gluten free due to cross contamination. So, cool. I won't be eating there again.
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1 year agoCeliac friendly 114 Interstate 20 East, Weatherford, TX 76087
I had no issues when i went to OTB. They were very understanding and helpful. They also provided a Gluten Free menu. I was able to enjoy Chicken Fajitas with all the veggies i wanted.
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1 year ago190 Pakis Street, Hot Springs, AR 71913
Always have an easy time ordering and the staff are very nice.
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Celiac
1 year agoNot celiac friendly 7695 N. Academy Blvd., Colorado Springs, CO 80920
idk who took over OTB, but I don't recommend eating there. it is definitely not gluten free. And even for those who can eat gluten, the food is bland. My suggestion, starve. It's much more pleasant than eating here
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1 year agoCeliac friendly 220 Indian River Road, Orange, CT 06477
excellent food I would recommend it
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Not celiac
1 year ago5200 W 119th St, Leawood, KS 66209
ask for the manager. very helpful and CD friendly. onions on fajitas are cooked in soy which is why they remove on the GF menu. they will accommodate and make certain things in a separate pan. grill used by all.
Gluten-Free Features
- Gluten Free Menu
Categories
- Late Night
- Lunch
- Mexican
- Restaurant
| Monday | 11 am - 11 pm |
| Tuesday | 11 am - 11 pm |
| Wednesday | 11 am - 11 pm |
| Thursday | 11 am - 11 pm |
| Friday | 11 am - 11 pm |
| Saturday | 11 am - 11 pm |
| Sunday | 11 am - 11 pm |
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