On the Border
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January 14, 2015Issue here was that manager was very confrontational when asked if corn chips were gf. Allergen Notebook did not list them as gf although salsa was gf. Manager thought chips were gf but relented when cook said they were not as stated by allergen notebook. Again, main issue was manager's attitude, not servers. Although when busser who delivered chips was asked if they were gluten free, said "yeah, they're free. "
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June 16, 2014Asked for the gf menu when we walked in. They have a whole notebook with different menus for a wide variety of allergens, updated with menu changes every two months. It was well-organized. The restaurant itself was clean, with a good atmosphere. We went in just after the lunch rush on a weekday. We ate at RoTB many times prior to finding out my son and I had gluten issues. The food is more Southwest/Tex-Mex than traditional Mexican. Lots of bright, spicy flavors and fresh items. I got the Mango Chicken Salad, and my son had the BBQ-Chipotle Salmon. Both were very good.
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September 15, 2013
My waiter wasn't very assuring of gluten free options and left me guessing whether it was safe or not. I ordered fajitas but it came as meat only no veggies.
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October 04, 2012
had a great server made sure everything was gluten free and if he was not sure he would check. I will keep coming back
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August 08, 20173250 Rolling Oaks Blvd, Kissimmee, FL 34747
It didn't start great but we left very satisfied with our meal. First, their chips are made in a shared fryer, so no chips if you are celiac/intolerant. That's a bummer. We were given gluten free menus but unfortunately the GF menu was out of date which we only determined after struggling for a while. Our server got the kitchen manager who explained our choices as well as how we could make some modifications which would better suit our young son's preferences. The food was excellent. Would have given 5 stars if the menu was current and safe chip option.
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July 22, 2017535 N. Lakeview, Vernon Hills, IL 60061
Horrible menu and they are not trained to handle food allergies.
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July 16, 20173676 Potomac Circle S.W., Grandville, MI 49418
Too much cross contamination gluten free options but not celiac safe.
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July 12, 2017
4306 W. Loop 250 North, Midland, TX 79707
l had to use the bathroom before I got out the door bad bad bad. Everyone said they knew all about safety of my food. Do not go if you have celiac
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June 25, 2017
3050 E. Main Street, St. Charles, IL 60174
I'm giving 4 out of 5 since the chips are fried in a common fryer. If you can say no to the chips, the food is really good, prices are reasonable, and the staff (that I've encountered) have been very accommodating. We have been to this location a lot (prob, once a month for years), and have had parties catered by them. All of our family experiences here have been fantastic.
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May 28, 2017
102 Bartlett Avenue, Exton, PA 19341
chips now gf... not in controlled plant however. enchiladas were great.
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May 28, 2017
51 US Hwy 1, New Brunswick, NJ 08901
I really like the gluten free menu that is separate from the traditional menu.
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May 10, 2017
10575 Davis Drive, Alpharetta, GA 30004
We ate here one time and I had stressed the need for gluten free. The waitress began by telling me the chips were gluten free (which I knew was not correct because they're fried in the same oil with gluten containing foods). Then she brought out flour tortillas for my food.... And tried to tell me that the rest of the food was fine and they didn't need to remake it. At which point I insisted they did remake it since the tortillas had been on the plate. Overall they were not knowledgeable of gluten free or celiac. I would not eat here.
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May 09, 2017
3030 S Rangeline Rd, Joplin, MO 64804
Gluten free menu, dedicated fryer for tortilla chips. Server was very helpful and friendly.
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April 22, 2017
1220 Galleria Blvd, Roseville, CA 95678
Gluten Free menu is great! Burrito Bowl was great as well as the corn chips!
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April 12, 2017
10710 Providence Rd., Charlotte, NC 28277
I have been able to eat the chips they serve without being sick! Yay! I always get the street style mini tacos with chicken and they are so good!
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March 19, 2017
2347 N. Maize Road, Wichita, KS 67205
Small menu and items were fried in the same oil as items containing gluten. Potential for cross contamination is great.
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March 16, 2017
2651 Prince William Pkwy, Woodbridge, VA 22192
Overall not very knowledgeable, servers don't seem to care. Have had reactions, even after talking to manager.
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March 13, 2017
6369 S. Southlands Pkwy, Aurora, CO 80016
I went for lunch and the chef's wife has Celiac. My meal was so fresh and completely GF!! Corn tortillas were microwaved on a clean plate, gloves changed, clean utensils used and fresh sides not contaminated with gluten utensils or hands. Best part was no eye rolls or exaggerated exhalations when I said I needed gluten precautions.
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February 27, 2017
3310 Fairlane Dr,, Allen Park, MI 48101
The staff was super helpful and gave me the gluten free menu. Although it stinks that the chips aren't, I had the fajitas with corn tortillas and no itching after or nausea!
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February 18, 2017
2275 Pleasant Hill Drive, Duluth, GA 30136
Great food and manager took the time to make sure everything was gluten-free an OK from the kitchen side. Yummmm
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February 17, 2017
2829 S. Interstate 35E, Denton, TX 76210
Though the gf menu is a sheet of paper in a plastic cover, the gf selections are varied. The server was so helpful, even with my additional food sensitivities, and took extra care with my order. The food was good. Thanks, On The Border!
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February 17, 2017
6250 North Freeway, Ft. Worth, TX 76137
My answer is no. Have celiacs, and should of went to the hospital after eating there.
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February 12, 2017
6000 Warden Rd., Sherwood, AR 72120
I just ate at On the Border in Conway and got glutened. :(
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January 26, 2017
2401 Soncy Road, Amarillo, TX 79124
Not at all impressed with this place. When I was unintentionally glutened by the chips (not GF!), the waitress was completely unapologetic. Even after that, she didn't offer a GF menu and told me that most of their menu is not gluten free due to cross contamination. So, cool. I won't be eating there again.
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January 08, 2017
114 Interstate 20 East, Weatherford, TX 76087
I had no issues when i went to OTB. They were very understanding and helpful. They also provided a Gluten Free menu. I was able to enjoy Chicken Fajitas with all the veggies i wanted.
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December 31, 2016
190 Pakis Street, Hot Springs, AR 71913
Always have an easy time ordering and the staff are very nice.
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December 24, 2016
7695 N. Academy Blvd., Colorado Springs, CO 80920
idk who took over OTB, but I don't recommend eating there. it is definitely not gluten free. And even for those who can eat gluten, the food is bland. My suggestion, starve. It's much more pleasant than eating here
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December 10, 2016
5200 W 119th St, Leawood, KS 66209
ask for the manager. very helpful and CD friendly. onions on fajitas are cooked in soy which is why they remove on the GF menu. they will accommodate and make certain things in a separate pan. grill used by all.
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December 06, 2016
1414 Gross Road, Mesquite, TX 75149
Friendly service. Good tortilla soup. Enchiladas made with corn tortillas but be sure to ask about the sauces for then. Knowledgeable servers
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November 25, 2016
3930 Baldwin Road, Auburn Hills, MI 48326
WONDERFUL SERVICE!! Staff very knowledgeable! I get sick everywhere, but have never felt ill after dining here!
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November 16, 2016
747 IH 30 Center East, Rockwall, TX 75087
We went in aware we couldn't eat the chips. The waitress said she actually thought they had changed the chips and asked management who agreed they were fine. 20 mins later after we ate the chips someone was sent to let us know the chips had gluten in them. My kids were sick the next day. Don't trust the staff. Trust what you researched before arriving.
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November 11, 2016
115 Glensford Drive, Fayetteville, NC 28314
they have a dedicated fryer for their corn chips, but when they are busy it gets used for everything. the heat they GF tortillas on the same flattop as the wheat tortillas.
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November 01, 2016
10299 East US 36, Avon, IN 46123
My daughter got very sick after eating here. The waitress didn't know what Celiacs was and even though they offer a gluten free menu the cross contamination is bad.
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November 01, 2016
3310 Fairlane Dr,, Allen Park, MI 48101
Gluten free menu -but NOT celiac friendly! No separate fryer, menu clearly states beware of cross contamination.
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October 11, 2016
1915 Glacier Park Ave., Naperville, IL 60540
Great options on a dedicated gluten free menu. Staff needs to be more knowledgeable as I've had issues with my meal each time.
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October 02, 2016
1128 Military Cutoff Rd, Wimington, NC 28405
Absolutely wonderful experience. It was our first time ever at an On the Border, we received great service! The manager came out and spoke with us and went over my list of intolerances and made a dish perfect for me!
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October 02, 2016
6015 Sky Pond Drive, Loveland, CO 80538
The menu/list really sucks. It's got a heading then a list of food. Everything is separated by a comma and not even listed properly so it was very confusing. Most foods weren't really for celiacs but good for those whose bodies can tolerate a little gluten. I'm GF but because of an ingredient that is removed when gluten is removed, so I could eat a lot on their menu.
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September 26, 2016
1710 S. Power Road, Mesa, AZ 85206
Had dinner at On the Border last night. Was not to impressed with the gluten free menu. But as I was browsing the main menu, I asked our waiter about the Border Smart Chicken Fajita. He went back and got some answers for me. It came with onions, bell peppers and chicken. My concern was the corn tortillas. He also found out that the corn tortillas were made of only corn and lime. But did state that on the bag they came out of a manufacture company that does work with wheat. I went ahead and ordered the dish. Oh my that was so good and I had no issues with it at all. It also came with a side of black beans with nothing added to them, not even a thickening substance. So thumbs👍 to On the Border. I will be coming back for sure.
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August 21, 2016
33 Border Way, W. Springfield, MA 01089
No dedicated fryer so beware the chips. Decent GF menu, Border Bowls are excellent.
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August 07, 2016
114 Interstate 20 East, Weatherford, TX 76087
My daughter became violently ill after ordering off the gf menu. Of course there was a warning of cross contamination since it is not a dedicated celiac friendly kitchen. However this is the 1st time, ever that we have gone anywhere and had a problem after we let them know she has severe food allergies. I would use extreme caution before eating here.
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July 28, 2016
3310 Fairlane Dr,, Allen Park, MI 48101
really enjoyed eating here and gf tortilla chips.
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July 24, 2016
901 Neshaminy Mall, Bensalem, PA 19020
Ordered off the gluten free menu. Server was very uninformed. Got glutened and was sick for days. Sad because I've always loved this place. Not any longer.
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July 22, 2016
796 Woodland Road, Wyomissing, PA 19610
I ordered tacos and didn't have an issue. The complimentary chips were delicious as well
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July 17, 2016
140 S. Jordan Creek Pkwy., W. Des Moines, IA 50266
got sick.ordered off wheat free menu, no gluten free menu available, waiter not knowledgeable, didn't know where the menu was til manager got it, didn't write our order down. now I paying for not being more assertive in ordering
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July 10, 2016
901 Neshaminy Mall, Bensalem, PA 19020
I didn't get sick but the food was not very good and service was slow. I would eat here again if I had to. If you want "Mexican" food you are better off at the nearby Chipotle as the food tastes much better.
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July 09, 2016
4970 N. George Bush Frwy, Garland, TX 75040
Tried to eat here in July 2016. The chips are fried in the same fryer with wheat foods. The server and whoever he spoke with were very confused about what is and what is not safe for celiac customers. I want to like On The Border but they haven't earned it yet. Instead try Matts Rancho Martinez just on the south side of the turnpike (190). Matts is very celiac friendly.
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June 27, 2016
10575 Davis Drive, Alpharetta, GA 30004
This is a restaurant that I have been to at least once on each of my trips to Atlanta over the past several years, when I visited my mother. I've not had any issues from my meals eaten there on any of these occasions. Their GF menu does warn against cross contamination, but I've yet had any issues. The GF menu doesn't appear to be updated with the New items that appear on their menu and it is a bit difficult to understand what you are looking at (as far as category on the menu). There are some good options. I've had the Queso Chicken Grill with cilantro rice and vegies. I'd enjoy more of the Queso sauce on the chicken and I think the flavors might be enhanced with some lime wedges. My BID disappointment is that the chips are NOT GF, so while others get to enjoy munching on them as we wait for our meal, I have to sit there and pass up one of the things I've always enjoyed about having Mexican food before learning I had Celiac. That's one reason for just three stars...they make no effort to provide any chips that we GF'ers need, and they don't have, or didn't offer, any other sauces that might be added to the food to enhance flavors. I'm not a big fan of cilantro, but the serving portion of the cilantro rice was meager at best, regardless of it being on a GF plate or not. This isn't one of my first choices when I'm in Atlanta, but it has been a safe choice so far.
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June 22, 2016
4970 N. George Bush Frwy, Garland, TX 75040
We ate at the one in Garland, TX and they do have a dedicated fryer for the chips and they are one of the best ones I've had at a restaurant. Very thin and crispy.
Gluten-Free Features
- Gluten Free Menu
Categories
- Lunch
- Mexican
- Restaurant
| Monday | 11 am - 11 pm |
| Tuesday | 11 am - 11 pm |
| Wednesday | 11 am - 11 pm |
| Thursday | 11 am - 11 pm |
| Friday | 11 am - 11 pm |
| Saturday | 11 am - 11 pm |
| Sunday | 11 am - 11 pm |
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