On the Border

3 recent ratings
$ • Mexican Restaurant
66% of 3 votes say it's celiac friendly
19 Commerce Way
Woburn, MA 01801

Top Reviews


Not celiac

Overall Rating

Review


Love this place. Eat often and never been sick. Always get the chicken fajitas with corn tortillas.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 weeks ago read full review

Celiac

Overall Rating

Review


I’m not one to complain about service, but service here was abysmal. Food was subpar and I didn’t feel well after I ate. Was looking forward to some Mexican but left unsatisfied. Won’t be returning.

Celiac friendly?

No

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I have gone to this location maybe 5 times, I usually get the same thing, chicken mini tacos, and am usually safe, this last time the waitress told me the chips were gf, we said no, she went to check, answer was no, then I ordered my usual dish, and she gave me steak, was good even though wasn't what I ordered, I would prob go back again , just be super cautious.

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Gluten Free Menu
  • Tacos

Categories

  • Late Night
  • Lunch
  • Mexican
  • Restaurant
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


Absolutely terrible experience here. I'd like to start by saying I'm not the type of person who ever leaves bad reviews for restaurants. Ever. I've been a diagnosed celiac for 14 years and have worked in the food industry for a long time. I try to be very patient and understand that restaurants can not always accommodate celiacs. However, if you require a GF diet DO NOT GO HERE. Spark notes version: If I could give this place 0 stars I would. The staff do not understand what gluten free means at all. The worst service I have ever had in my life-- truly appalling. Again, as someone who worked as a waitress for years (through college and grad school), I never complain about service at restaurants. But this was unlike any experience I've ever had-- it was awful. Long version: I came here for a friend's birthday dinner. I informed my server that I had celiac disease. I also explained it as a severe gluten allergy since people don't always understand when you just say you have celiac (Side note: I'm the type of person who apologizes to waiters for having dietary restrictions bc I know it can be a pain in the ass and I feel bad about inconveniencing them, but I just don't want to die. I'm not the annoying GF entitled type at all). Anyways, they seemed confident that they could accommodate me...until my food came out. I had ordered the fish tacos. A non-GF friend ordered a similar dish. The server came out with both taco plates and asked who got them (we had a large group). I asked which dish was the GF one, to which she was visibly unsure and guessed that both were GF. I asked politely if she could double check again saying it was a very severe dietary restriction-- hey, accidents happen, not a big deal at this point. But then I watched her go ~5 ft away to a different server to consult. Both were clearly confused/unsure (actually shrugging) and I heard them guess which one was GF but both clearly had no clue. She came back and tried to give me the plate that I had just watched/heard them randomly select. Again, I calmly explained to her that I have celiac disease (again also explaining that she could think of it like a severe gluten allergy if that made more sense to her so in a similar way to how those w/ a severe peanut or shellfish allergy can't have any cross contamination, neither can I-- overly simplistic but seemed to make sense to her). She leaves and gets the manager. I nicely explain my situation to manager. Manager brings back the "GF" menu to help me find something. I won't get into all of the details but she was a complete jackass, treating me like a moron and belittling me. Basically talked down to me as if I didn't understand my own disease. Said that most people with celiac can handle cross contamination. Tried to tell me that dairy and soy were made of gluten (and no, not soy sauce, just regular "soy")-- when I tried to correct her, she said I was wrong, laughing at me like I was a 5-year old saying the sky was green. At that point, I was so disappointed and humiliated, and so furious with her that I cut her off and told her I didn't want a damn thing from them. Despicable service and treatment overall, but especially by the manager. She never apologized. Her incompetence was astonishing. Non-GF friends agreed their food was shitty anyways so I clearly didn't miss out on much. Paid for my drink, left, and will never go back. Despite the length of this post, I left out many additional examples of why this restaurant/service sucked so much. Just trust me when I say do not go here.

Celiac friendly?

No

Updated 3 years ago read full review

Not celiac

Overall Rating

Review


Not a fan. they told me their corn chips had flour on them.

Updated 6 years ago read full review

Not celiac

Overall Rating

Review


Yes a GF menu but seriously... You can't get enchiladas at a Mexican restaurant GF?!? I was quite disappointed. Enchiladas usually a no brainer :-(

Updated 6 years ago read full review

Overall Rating

Review


I had a very bad experience here. Was served the fajitas with flour tortillas. When I questioned it - the waitress told me they were GF. I asked to see the manager - who couldn't apologize enough for the waitress - who was wrong. Be careful if you eat here!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Gluten-free menu but not a lot of choices. And you can't eat the chips.

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Waitress wasn't knowledgeable about gluten free. I didn't eat the chips because it is the same fryer, definitely cross contaminated and got sick from it. I ordered the steak street tacos. The food was bad I got the dairy removed but the food didn't taste good and I got sick. They have separate online menu for gluten free but I wouldn't recommend this place at all for gluten free people.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Not celiac

Overall Rating

Review


I had a delicious meal. I used their website before hand to discover that there are about 10 separate menus for specific allergies and recommended meals. My server was very knowledgeable and friendly and seemed to take care to keep me well.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
Celiac

Overall Rating

Review


We had a great meal, my son is celiac and did not get sick. The chips are corn and cooked in their own fryer. Manager was very familiar with gluten. They closed kitchen and wiped it down. To prevent cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I had a bowl and it was quite tasty. Chips are cross contaminated and the onions in the fajitas have soy sauce (but you can do just peppers). Some tacos and other things can be gf as well.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info