I gave them 1 star because you can’t give zero stars. Run, don’t walk, they have ZERO idea what they are doing. We asked for gluten free menus, waiter laughed in our faces ( no kidding ), then he fumbled thru some 3 ring binder for a couple of minutes, then the manager came over and fumbled thru the same binder, and we said enough. Not going to take the gamble, didn’t even try the food. It’s was painfully obvious this was not a focus of theirs.
We ate here one time and I had stressed the need for gluten free. The waitress began by telling me the chips were gluten free (which I knew was not correct because they're fried in the same oil with gluten containing foods). Then she brought out flour tortillas for my food.... And tried to tell me that the rest of the food was fine and they didn't need to remake it. At which point I insisted they did remake it since the tortillas had been on the plate. Overall they were not knowledgeable of gluten free or celiac. I would not eat here.
This is a restaurant that I have been to at least once on each of my trips to Atlanta over the past several years, when I visited my mother. I've not had any issues from my meals eaten there on any of these occasions. Their GF menu does warn against cross contamination, but I've yet had any issues. The GF menu doesn't appear to be updated with the New items that appear on their menu and it is a bit difficult to understand what you are looking at (as far as category on the menu). There are some good options. I've had the Queso Chicken Grill with cilantro rice and vegies. I'd enjoy more of the Queso sauce on the chicken and I think the flavors might be enhanced with some lime wedges. My BID disappointment is that the chips are NOT GF, so while others get to enjoy munching on them as we wait for our meal, I have to sit there and pass up one of the things I've always enjoyed about having Mexican food before learning I had Celiac. That's one reason for just three stars...they make no effort to provide any chips that we GF'ers need, and they don't have, or didn't offer, any other sauces that might be added to the food to enhance flavors. I'm not a big fan of cilantro, but the serving portion of the cilantro rice was meager at best, regardless of it being on a GF plate or not. This isn't one of my first choices when I'm in Atlanta, but it has been a safe choice so far.
I had their grilled spicy BBQ salmon dish and couldn't believe how good it was for being gluten free. Plus, you can have their food delivered by a 3rd party service online, which is so convenient. Just wiish they had gluten free chips.
I am allergic to gluten, soy, dairy, eggs, sunflower seeds and mustard seeds. Needless to say it is difficult for me to find a place to eat. We eat here at least once a week. The managers are very knowledgeable and take good care of me. I highly recommend THIS OTB. Just ask to speak to the manager tell them your allergies and they'll go out of their way to accommodate you. Note: The OTB in Kennesaw, GA makes me sick twice. I refuse to eat at that location.
They have a code to scan for allergies. After asking the waitress if I could have an item because I have several allergies the manager came out and talked with me. He was very helpful and made some cooking adjustments to accommodate my allergies.
— Separate gluten-free menu
— Separate gluten-free menu
Staff was super knowledgeable and helpful. Good food and didn't get sick. Will definitely be back! Edit: have been back several times since my original review and still no problems and still great food!
Don’t do it. I made the mistake and I am at the point of tears from the pain
— Not at all
— No gluten-free information on the menu