I honestly should give one star but my waitress was “nice” but totally Uneducated when it came to GF. My family went to LEGOland and was exhausted afterwards so we trusted Outback as an option for dinner because it was conveniently located near our hotel and we trusted the chain. They presented me with a beautifully organized and separate GF menu BUT THEN kept messing up my order after I specifically told them I had a gluten allergy and was ordering off the GF menu that was given to me. My first salad came out with breaded chicken so I sent it back and then my second salad (attempt) came out with croutons!! Long story short....she told me I “shouldn’t expect the kitchen to know what gluten is” 🤷🏼♀
No
Express your concerns with staff upon ordering. I have been eating here for years and have had no problems.
Yes
Ordered from dedicated gluten free. Many options!
— Very
— Most/All
— Excellent
I have gone to this location multiple times and have not gotten sick. The wait staff is very familiar with gluten free protocol.
— Very
— Most/All
— Excellent
Decided to try outback since there were good chain reviews, but the service and food quality here was lacking. They did offer a GF menu, but options did still feel limited. I got the sirloin steak, baked potato, and a house salad. Steak was cooked well, but bland. Baked potato was drenched in butter, which I was not expecting. No burger options for GF.
My husband got normal, gluten filled food, and it was also sub par. We thought it was funny that his burger bun was falling apart as badly as GF buns do! I had little pitty for him lol
We got the chocolate thunder down under dessert, which was yummy, but very very rich.
All in all, it was over priced for the quality of food we got. I did not have a reaction, so good on that front.
— Somewhat
— Separate gluten-free menu
— Not Much
— Below Average
AMAZING! My husband and I ordered out and I put on my order celiac just to give them a heads up since I did order a salad and a couple items that could come in contact with gluten. They went above and beyond! They not only made sure that nothing with gluten was on or near my food, they packed my items in one bag and marked it with an allergy note and then packed my husbands items separately and when they brought out our food they even double checked that everything was okay that was in the bag!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
ordered from the gluten-free menu (filet mignon & lobster, a house salad w/ no croutons and mashed potatoes). house salad came with crouton crumbs on it. when i asked a waiter if they could fix it for me and i pointed out the crumbs and how it looked like the croutons were put on and taken off, they tried telling me that the workers change their gloves every salad and that they "didn't do that", but they brought a new one anyway. the owner even came over and said the same thing. did not feel safe at all eating here. the lobster was really good but i was pretty upset with the salad experience.
— Not at all
— Separate gluten-free menu
— Some
— Good