The staff was knowledgeable about cross-contamination (which seems rare lately). I ordered salmon, a baked sweet potato and a side salad (no croutons) for an appetizer. It was delicious, and no reaction! The waitress also informed me their brownie is flour-less and GF!! I was too full to try, but will next time. This is at their new location.
I would be very careful at this restaurant. The wait staff seemed knowledgeable and helpful but I have been glutened twice there. The 2nd time I called and tried to figure out what happened. The manager was more interested in me talking to their insurance company to file a claim ( for what?) than trying to figure out where the gluten came from. I believe it was the salad. I think they picked croutons off and called it good. I will not go back.
Two of our party of 12 are diagnosed celiacs and one is suspected celiac. One of us got glutenned. The waiter did not correctly put in our allergy order and salads came out with croutons. We sent offending salads back and they allegedly remade them. The person bringing the food was different than the waiter, had no idea about the three allergy orders, and did not announce the stats of the food being brought. This restaurant needs a big overhaul of training. There was unsafe food being placed down at the seating of the celiacs place.
Update Nov 2024
We have eaten here several times since my first review, and again yesterday.
All still good at this location. I had the Alice Spring Chicken from the GF menu. The manager checked on us twice. No reaction a a very enjoyable meal.
Aug 2022
Happily, no reaction to a nice streak with fully loaded baked spud and asparagus off the GF menu. We all shared a chocolate Thunder as well. Our server was fully aware of the need for caution.
Next time we are in Jonesboro we will eat here again.
I love Outback. Most of the time I go, I get grilled chicken on the Barbie, with a Caesar salad minus croutons, and a sweet potato. Delicious, satisfying and I don’t feel like I ate horribly. This past time my mother got the fried blooming shrimp which I believe is a seasonal thing and she very much enjoyed it. I had no problems what so ever.