I have ate here 3 times since going gluten free for celiac. I have gotten sick all 3 times. Will not try again, they are not knowledgeable of cross contamination.
I was so excited to eat here. They have a gluten free menu and brought out my salad saying it was gluten free. I ate a few bites and was so excited and then I hit a crouton. There was a crouton mixed into my salad. I guess I'm about to find out what happens when I get glutened.. the manager came out and apologized heavily - said it was the servers fault for bringing the wrong salad - said he'd take care of our meal and bring it all out personally and watch it getting cooked. I may risk coming here again - I haven't decided yet
I've never gotten sick here and I have a very sensitive stomach my favorite is the Alice Springs Chicken without the mushrooms, one time when I went with my boyfriend it had mushrooms they were very understanding and made me a brand new one and apologized and gave us our meal for free!
I will NEVER visit this location again. Despite being so far away, we really like Outback and wanted to try it. First visit - my husband became violently ill. Our waiter was more concerned with flirting with the table of four women in their late 20s-early 30s than with anything to do with us. We didn't order alcohol, so we never saw him again until he brought our food and then brought our check. That was it. Three whole visits. We complained and received a free dessert coupon - that we couldn't use! When I mentioned it, the manager wrote we could get one of the two gf options instead. So about two weeks later, we make the LONG drive down south to eat at this location. Second visit - my husband becomes violently ill. Our waitress told us they didn't have gf selections because they weren't "that kind of restaurant". We asked to be reseated with a new waiter/waitress. That was a huge commotion, and the waitress threw a tantrum about it in front of everyone. New table, new waitress, we finally order. The food delivered is not what we ordered, not how we ordered it, and not gf. Also, we received alcoholic beverages - which we did not order nor can consume. We get through the meal and my husband is violently ill before we leave the restaurant. He goes to the bathroom to be sick and is there for over half an hour. During this time, I am asked THREE TIMES to leave so they can have the table. We haven't even gotten the check yet! We don't even order the free dessert we went for. In the parking lot, I call the restaurant and ask for the manager. I complain about the HORRIBLE service we received, and he starts to yell at me over the phone. I mention I'm in the parking lot, and he comes to my car and yells at me in person. I wanted to call the cops, I was so scared! A LONG time passes, and we're craving Outback. So we decide to give it ONE MORE CHANCE. Third visit - our waiter sits us at a dirty table, then at the bar (which we specifically said we didn't want), and finally at a booth that was clean. We ordered drinks and our entrees (since we know what we eat there). The drinks come with the entrees 45 minutes later. Mine has everything on it I asked to be left off; my husband's is missing the bacon. Both have mashed potatoes with gravy instead of loaded baked potatoes. We send them back and the manager comes over to ask "what our problem is". As soon as I mention that we're gluten-free he says, "Oh. You're that bitchy couple that's always in here complaining about our bad food. Well let me tell you - my staff is trained and certified in gluten-free service. Our food is the best around, and this restaurant is perfect. If you don't like it, then stop eating here. We don't want you here anyways." We were so shocked, and so were the people around us. I started crying, I was so upset and humiliated. We left, and three other tables left with us. In the parking lot, they all spoke with us to find out what was going on. WE WILL NEVER EAT HERE AGAIN. Outback is amazing, but this location can frankly go to hell and take its "perfect" and "best around" food with it. You poison my husband and myself, yell in my face, and blame me? Nope. BAD RESTAURANT, BAD SERVICE. Stay away.
Awesome restaurant always very good with gluten free menu!
Yummy! They even have a flour less brownie that is to die for! Staff very understanding of celiac and gluten intolerances.. Pricey but nice every now and then
I have eaten here a handful of times with no issues. They have a gluten free menu and are aware of celiac. Be cautious when ordering a salad, sometimes they do forget and put on croutons. I personally haven’t eaten a salad here, due to that reason. Good steak and rib/chicken combo.
The staff was knowledgeable about cross-contamination (which seems rare lately). I ordered salmon, a baked sweet potato and a side salad (no croutons) for an appetizer. It was delicious, and no reaction! The waitress also informed me their brownie is flour-less and GF!! I was too full to try, but will next time. This is at their new location.
We did take away. Remington helped us and was personally aware of gluten sensitivity. I was not sick after. Check your takeaways before leaving any Outback, it seems they always miss or add something. In this case we got bacon on my husbands potato and I'm allergic to pork. Glad it was his since he isn't allergic but he doesn't eat pork as a choice so we would have been happier if it was left off as requested. I'd return but be more mindful at pickup to review the food given. Thanks Remington!
Instructed waiter of my celiac disease. He got me a menu but when took my ordered seemed less than concerned over my effort to ensure everything was in fact gluten free. Had a steak, baked potato, and asparagus. 3 hours later i was doubled over with worst stomach pain I have ever had
Before ordering off the gluten free menu I let the waitress know that I had celiac disease and I would really appreciate any precautions that could be taken in the kitchen to prevent cross contamination. The waitress rolled her eyes at me and didn’t note my gluten allergy on the ticket. I did not feel comfortable eating here, didn’t eat the meal I ordered, and will not be coming back.
Lots of Gluten Free choices here and staff seemed well educated and attentive to my Celiac concerns. I explained that I will get sick and that it is not just a preference, reviewed the need to clean the grill and not cross contaminate. I have not had any problems here and will definitely be back!
Outback has the strictest no contamination guidelines of anywhere I have been. Not only did the cook come out and check with me directly on what my order was, he walked me through the process of how he was going to assure my food was not contaminated. Wonderful experience. Great food. Im hypersensitive to gluten and I did not get sick.
Did not get sick BUT the service here is horrible. It took 20 mins for my water to be brought out & then another 10 mins for my Titos & coke, which came out not being Titos when I asked to confirm. When my Titos was brought out, the coke was in a separate large glass. (I ended up getting charged for both which took more time for the server to fix) The filet was a 9oz but was not cooked very well & not butterflied like requested. I hate to complain in situations like this because I don't want my food tampered with. At the end of the meal, we needed change for our bill, which had to be fixed twice, & the waitress forgot. We were there 2 hours. The restaurant was not busy. The food or atmosphere isn't worth all the waiting.
great food and they try act like they try very hard not to cross-contaminate... I do have to say though that one time I ate there it looked like croutons had been accidentally put on then picked off of my gf salad (crumbs)... the manager came out and apologized etc.
We went to outback as a group of 12. The manager Andrew was very accommodating and put together a table for us even though we had only been able to call ahead as a split group. He said he would personally oversee our three gluten free meals since I had trouble last time went came here. We did not get sick at all which was great. However, the kitchen did not cook our steaks properly at all. My son and I both requested medium rare . His was rare and mine was between medium and well done. My friends was also way over cooked twice! Our waitress elzbeth was fantastic. She was kind and very cautious about our food allergies and felt very badly about the cooking mistakes. My husband liked his steak and my sweet potato was delicious and the kids mashed potatoes very good as well. Over good bc we didn’t get sick but lots of aggravation from the back and forth with recooking the meals.
Food is good and service excellent. If you do not like a lot of seasoning, ask for no seasoning on your steak. For my taste, the steaks are much better that way. Otherwise, they are horribly salty. Feel free to send your steak back if it is not cooked exactly as you like. They are great about it. I have dined at the Las Cruces location safely with no reaction, and I am super sensitive.
Really delicious food. They had a good sizes gluten free menu and knew exactly what to do when I told them that I had Celiac. I was pretty confident. I didn't get sick at all from the food I got. I ordered Filet Mignon and Lobster with a house salad (no croutons of course) with Ranch and loaded mashed potatoes. For desert I got the Thunder from down under Pecan Brownie with fudge, vanilla ice cream and whipped cream, yum! I stuffed myself so full. I had a great experience (one of the best of going out to eat after dx) and would definitely go again. It was a little pricey for me but worth it.
They have a good menu. My waitress knew what a gluten allergy was. Great gluten free menu, no bread, buns, or fries. You can have ribs here and the have one dessert, a brownie. A lot of places say they have gluten free menu and offer chicken lettuce and ice cream. Ribs mashed potatoes and brownie was great. Great service
11:30 am - 10 pm
11:30 am - 10 pm
11:30 am - 10 pm
11:30 am - 10 pm
11:30 am - 10:30 pm
11:30 am - 10:30 pm
11:30 am - 9 pm