Every time I go there I get sick
I have ate here 3 times since going gluten free for celiac. I have gotten sick all 3 times. Will not try again, they are not knowledgeable of cross contamination.
I was so excited to eat here. They have a gluten free menu and brought out my salad saying it was gluten free. I ate a few bites and was so excited and then I hit a crouton. There was a crouton mixed into my salad. I guess I'm about to find out what happens when I get glutened.. the manager came out and apologized heavily - said it was the servers fault for bringing the wrong salad - said he'd take care of our meal and bring it all out personally and watch it getting cooked. I may risk coming here again - I haven't decided yet
I've never gotten sick here and I have a very sensitive stomach my favorite is the Alice Springs Chicken without the mushrooms, one time when I went with my boyfriend it had mushrooms they were very understanding and made me a brand new one and apologized and gave us our meal for free!
I will NEVER visit this location again. Despite being so far away, we really like Outback and wanted to try it. First visit - my husband became violently ill. Our waiter was more concerned with flirting with the table of four women in their late 20s-early 30s than with anything to do with us. We didn't order alcohol, so we never saw him again until he brought our food and then brought our check. That was it. Three whole visits. We complained and received a free dessert coupon - that we couldn't use! When I mentioned it, the manager wrote we could get one of the two gf options instead. So about two weeks later, we make the LONG drive down south to eat at this location. Second visit - my husband becomes violently ill. Our waitress told us they didn't have gf selections because they weren't "that kind of restaurant". We asked to be reseated with a new waiter/waitress. That was a huge commotion, and the waitress threw a tantrum about it in front of everyone. New table, new waitress, we finally order. The food delivered is not what we ordered, not how we ordered it, and not gf. Also, we received alcoholic beverages - which we did not order nor can consume. We get through the meal and my husband is violently ill before we leave the restaurant. He goes to the bathroom to be sick and is there for over half an hour. During this time, I am asked THREE TIMES to leave so they can have the table. We haven't even gotten the check yet! We don't even order the free dessert we went for. In the parking lot, I call the restaurant and ask for the manager. I complain about the HORRIBLE service we received, and he starts to yell at me over the phone. I mention I'm in the parking lot, and he comes to my car and yells at me in person. I wanted to call the cops, I was so scared! A LONG time passes, and we're craving Outback. So we decide to give it ONE MORE CHANCE. Third visit - our waiter sits us at a dirty table, then at the bar (which we specifically said we didn't want), and finally at a booth that was clean. We ordered drinks and our entrees (since we know what we eat there). The drinks come with the entrees 45 minutes later. Mine has everything on it I asked to be left off; my husband's is missing the bacon. Both have mashed potatoes with gravy instead of loaded baked potatoes. We send them back and the manager comes over to ask "what our problem is". As soon as I mention that we're gluten-free he says, "Oh. You're that bitchy couple that's always in here complaining about our bad food. Well let me tell you - my staff is trained and certified in gluten-free service. Our food is the best around, and this restaurant is perfect. If you don't like it, then stop eating here. We don't want you here anyways." We were so shocked, and so were the people around us. I started crying, I was so upset and humiliated. We left, and three other tables left with us. In the parking lot, they all spoke with us to find out what was going on. WE WILL NEVER EAT HERE AGAIN. Outback is amazing, but this location can frankly go to hell and take its "perfect" and "best around" food with it. You poison my husband and myself, yell in my face, and blame me? Nope. BAD RESTAURANT, BAD SERVICE. Stay away.
Awesome restaurant always very good with gluten free menu!
Yummy! They even have a flour less brownie that is to die for! Staff very understanding of celiac and gluten intolerances.. Pricey but nice every now and then
Wife has Celiac and is very thorough in making sure there is no cross contamination when eating out. We have gone here twice since finding out they are celiac friendly and have been impressed both times. The waitress both times knew everything about not having cross contamination and didn't bring out bread until I asked (I can have gluten). Thought that was well done. Manager came out both times after ordering to make sure that we knew they took the allergy seriously. Really enjoyed going here and would recommend. We went on busy weekend nights too and they were still very accommodating and helpful.
I placed my order of gf menu. I informed waitress of allergy. My food was brought out seperatly from rest of party. No sooner than finishing my meal my stomach began hurting badly. I hardly made it home, yes I almost pooped my pants. Literally would watch everyone eat without eating if forced to go back there.
A nice place to get a steak baked potato and veggie. Updating my review. It’s been almost a year since I ate here and this time it was a busy Friday night. Waitress took my order and assured me it would be clearly labeled in the system and that they take things seriously. My meal was brought out separately (and not last) by the manager. He explained that my meal was served on a long rectangle plate which is not used for regular meals, this differentiated my meal. I felt taken care of and enjoyed my meal. I ordered the sirloin and shrimp with baked potato and broccoli. Other sides available.
Went there last night as their website goes on an on about how careful they are...and I am a celiac so I need them to be careful. Ordered strictly from the GF menu. My GF salad had a crouton on it. I noticed, they didn't. They swapped it out once I pointed it out. Amazingly, I didn't get sick. But I'm definitely hesitant to go back.
As far as GF goes they have been awesome! We’ve been twice this week bc there are few GF friendly restaurants in the area. They have a decent GF menu and the servers are very considerate and knowledgeable. They double-checked my fiancée’s order both times (different servers) and recommended the GF dessert, which held up to their description. It’s pretty good especially for a GF brownie. We will probably go back again before we leave bc we don’t have to worry about her having options. In general, it’s a chain restaurant so the food is decent enough. What really sets them apart is the service. Ours has been great both times, no just with the GF consideration but in general. Both guys were so nice and polite and energetic.
Outback is our tried and true, reasonably priced safe dining option while travelling. My partner is highly sensitive, so even slight cross contamination is an issue. He's had no trouble at this Panama City location after eating here a dozen times. It isn't a dedicated GF restaurant, so you have to take the usual precautions (notify waitstaff, don't touch the table or let your utensils sit on it, etc.) But they do a decent variety of GF food, including the pecan flour brownie in the chocolate thunder dessert. Ask for the gluten free menu at the host stand, but get a regular menu as well, since the GF menu doesn't include prices or some info (like steak cut sizes).
Normally Outback is our go-to, and my highly sensitive partner with Celiac has had no trouble with them in five different states. This location in Dothan is the exception. We started stopping there as part of a 6 hour monthly business trip to Atlanta, and in four visits he was glutened three times. Would rather eat cold lunchmeat from a local grocery store than stop there again.
Gluten free menu has everything from beverages to desserts. Waitress offered it when I asked, also available online. There doesn’t seem to be a possibility for cross contamination. I ordered a Cobb salad, no croutons, with gluten free ranch. Will definitely go back.
Our waitress was NCGF so she was very knowledgeable. The food was great, a bit pricy but wonderful quality. The wait time and shear business of it made it near impossible for her to be attentive. My stomach is hurting a bit already so I am not sure if it is Celiac friendly or not.
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