I have ate here 3 times since going gluten free for celiac. I have gotten sick all 3 times. Will not try again, they are not knowledgeable of cross contamination.
I was so excited to eat here. They have a gluten free menu and brought out my salad saying it was gluten free. I ate a few bites and was so excited and then I hit a crouton. There was a crouton mixed into my salad. I guess I'm about to find out what happens when I get glutened.. the manager came out and apologized heavily - said it was the servers fault for bringing the wrong salad - said he'd take care of our meal and bring it all out personally and watch it getting cooked. I may risk coming here again - I haven't decided yet
I've never gotten sick here and I have a very sensitive stomach my favorite is the Alice Springs Chicken without the mushrooms, one time when I went with my boyfriend it had mushrooms they were very understanding and made me a brand new one and apologized and gave us our meal for free!
I will NEVER visit this location again. Despite being so far away, we really like Outback and wanted to try it. First visit - my husband became violently ill. Our waiter was more concerned with flirting with the table of four women in their late 20s-early 30s than with anything to do with us. We didn't order alcohol, so we never saw him again until he brought our food and then brought our check. That was it. Three whole visits. We complained and received a free dessert coupon - that we couldn't use! When I mentioned it, the manager wrote we could get one of the two gf options instead. So about two weeks later, we make the LONG drive down south to eat at this location. Second visit - my husband becomes violently ill. Our waitress told us they didn't have gf selections because they weren't "that kind of restaurant". We asked to be reseated with a new waiter/waitress. That was a huge commotion, and the waitress threw a tantrum about it in front of everyone. New table, new waitress, we finally order. The food delivered is not what we ordered, not how we ordered it, and not gf. Also, we received alcoholic beverages - which we did not order nor can consume. We get through the meal and my husband is violently ill before we leave the restaurant. He goes to the bathroom to be sick and is there for over half an hour. During this time, I am asked THREE TIMES to leave so they can have the table. We haven't even gotten the check yet! We don't even order the free dessert we went for. In the parking lot, I call the restaurant and ask for the manager. I complain about the HORRIBLE service we received, and he starts to yell at me over the phone. I mention I'm in the parking lot, and he comes to my car and yells at me in person. I wanted to call the cops, I was so scared! A LONG time passes, and we're craving Outback. So we decide to give it ONE MORE CHANCE. Third visit - our waiter sits us at a dirty table, then at the bar (which we specifically said we didn't want), and finally at a booth that was clean. We ordered drinks and our entrees (since we know what we eat there). The drinks come with the entrees 45 minutes later. Mine has everything on it I asked to be left off; my husband's is missing the bacon. Both have mashed potatoes with gravy instead of loaded baked potatoes. We send them back and the manager comes over to ask "what our problem is". As soon as I mention that we're gluten-free he says, "Oh. You're that bitchy couple that's always in here complaining about our bad food. Well let me tell you - my staff is trained and certified in gluten-free service. Our food is the best around, and this restaurant is perfect. If you don't like it, then stop eating here. We don't want you here anyways." We were so shocked, and so were the people around us. I started crying, I was so upset and humiliated. We left, and three other tables left with us. In the parking lot, they all spoke with us to find out what was going on. WE WILL NEVER EAT HERE AGAIN. Outback is amazing, but this location can frankly go to hell and take its "perfect" and "best around" food with it. You poison my husband and myself, yell in my face, and blame me? Nope. BAD RESTAURANT, BAD SERVICE. Stay away.
Awesome restaurant always very good with gluten free menu!
Yummy! They even have a flour less brownie that is to die for! Staff very understanding of celiac and gluten intolerances.. Pricey but nice every now and then
exceptional gf menu. very accommodating. they understand celiac and gluten issues. many menu items to choose. It makes a celiac sufferer feel like just one of the crowd. while you are.limited to the gf menu, you have so much to choose, and it includes a dessert item!!
Outback was one of the first places to get gluten free dining correct. I used to enjoy eating at this chain because I knew I could trust my meal was going to be safe. I have never gotten sick at an Outback but within the last few years the quality of the food has gone down hill. The gluten free menu has shrunk in size and the price feels outrageous for a small steak and a pile of mashed potatoes.
They have a great GF menu with lots of choices. Our waitress was very familiar with celiac and gave us great info on how they mugs were cooked, etc. We all left happy with no subsequent tummy aches so Outback will for sure be on our list of places to eat out.
I was contaminated once out of several dinners here. Another time I was given the wrong meal which came loaded with fries. We were able to clear it up quickly and the manager made sure the entire meal was re-made properly and they wound up comping the meal. I’ve been very satisfied with my meals and the attentiveness to allergies we’ve received so far. (How did I get contaminated? I’d ordered shrimp with my steak one time, asking for no seasoning, just to be sure. It came out with seasoning and I stupidly ate it, not thinking.)
Outback is a fun restaurant if you aren’t a cilac. Every time we have gone there we usually bump into a gf mixup. Sometimes they get it right but sometimes they don’t.😾😼I will List it as cilac friendly but it is not the best option for gf food on Staten Island
while our waiter was very good, the food was not. I ordered from the GF menu and informed the server. I had to send back my steak twice because it was like leather, and ultimately ate only veggies and part of a potato. I began feeling ill before we left the restaurant. I considered it a bad experience.
I chose to eat here because I usually don't have a problem eating at Outback locations. This time my food was delicious and steak was cooked perfectly, but unfortunately I was contaminated which was not great timing since we went to the hockey game following dinner.
Food was delicious! However, when my salad came out and I asked to confirm it was gluten free, the person who brought it to me looked like she didn't know and didn't care. Upon inspection, it was obvious the croutons had just been taken off the salad, leaving crumbs behind. Our waitress gladly got me a new one, but it seems like they should take more precautions when it's made clear that an item NEEDS to be gluten free due to celiac disease.
Ate here twice, no reactions. The sirloin was the best steak I've ever had at an Outback. It was cooked perfectly, but a bit too spicy for me. Potatoes were a bit salty, but I am not a big salt user, so they might be fine for most people. Had Alice Springs chicken the other time. Slightly overdone.
Nothing says, "happy 40th birthday" like being the victim of cross contamination! 😭 We researched online prior to going out to eat at a restaurant in Shenandoah tonight. Outback Steakhouse's website claims that it "is serious about gluten-free" so we decided to give it a go. I was pleased to see so many items on their gluten free menu. My husband and I split a gluten free Caesar salad as an appetizer since there were no other GF appetizers on the menu. I ordered the Alice Springs Chicken and a fully loaded baked potato. I was very clear with the waiter that I needed him to let the kitchen know that I have celiac disease and definitely needed a gluten free meal. He assured me that he would and that Outback was serious about gluten free. Along with dinner, I ordered a house margarita that I only took a few sips of because the flavor wasn't as good as my favorite one elsewhere but I didn't complain. Instead, I ordered an Angry Orchard to go with my meal. I only drank half of it because it tasted like beer. I also only ate half of my meal because I started feeling nauseous and bloated before I could finish it. We promptly paid and left the restaurant. An hour later, I look like I'm 6-7 months pregnant and am absolutely miserable! I contacted the restaurant and spoke to a manager named Kelly. She apologized profusely stating that her roommate also had celiac disease, could sympathize, and offered to comp my meal. I told her that I appreciated the gesture, but wanted her to know that I felt obligated to let others in the GF Foodies Facebook group and on the Find Me Gluten Free app know about my negative experience tonight. As promised, here's my review of the Outback Steakhouse on the feeder of I45 in Shenandoah; buyer beware!
We ate there today and food and staff were both a 5! Incredible!!
I've never had a gluten issue here, but they always overcook my steak. Don't order lobster at this location either, it's usually rubbery. The Alice Springs Chicken is always good though! Just wish they had a dedicated fryer for French fries.
Outback in Norwood is great at ensuring the staff is educated on gluten. I have eaten there at least 100 times over the last few years. I can't say all Outbacks are good like Norwood because there not. Food is good, selection is good, price is good, I feel safe eating there.
I am able to eat at any Outback in the country and not get sick, but I cannot say that is true with the Annapolis Outback. Ordered steak, sweet potato and broccoli. Our server didn't seem to care about my gluten issues, and made himself very scarce. Aside from gluten issues, my steak was over cooked and awful. I was sick as a dog before we made it home, horrible cramps and then you know.. usual celiac problems. I think it was the sweet potato or a topping they put on the sweet potato. Will never return to this Outback again.
Had steak and shrimp with a salad and.. dessert.. never do I have dessert.. absolutely fantastic.. owner came over and talked to us about the steps he has taken to be celiac friendly.. it was nice to be comfortable ordering dinner.. they have a gluten free menu , you will need a regular menu for the prices but well worth it..
Came here as a family with our daughter with Celiac. We always order her meal first. We've been to Outback many times and this was the first time the waitress had a blank look on her face when I mentioned Celiac; clearly she had no idea what I was talking about which was disappointing. Don't think we'll be back given that there are other much safer options.
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