28 Reiss Ave., Lowell, MA 01851 Directions

Top Reviews


Celiac

Overall Rating

Review


Ordered a caesar salad after disclosing allergy and it came with croutons. Mistakes happen so we sent it back. Salad comes and we notice some crumbs. Ask the server if this is a new salad or if they just removed the croutons. They were told by kitchen staff it was a new salad. Turn over lettuce---sure enough there is still a crouton in the salad. A final salad is brought out without croutons, but all trust is gone. I've been to outbacks that are okay but this one really doesn't know what it is doing.

Celiac friendly?

No

Updated 1 year ago read full review

Overall Rating

Review


Nothing special here for gluten free people mostly just meat and salad.

Updated 4 years ago read full review

Overall Rating

Review


The outback always has great steaks. They really take gluten free serious. I wish they changed the menu up though they could potentially make some appetizers gf if they had a gluten free fryer but they don't. The menu is small but always good

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Gluten Free Menu

Categories

  • Late Night
  • Restaurant
  • Steakhouse

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More Reviews


Celiac

Overall Rating

Review


This location is very GF friendly! I've always had outstanding service, the manager frequently comes out to check on you and I've never left feeling sick from cross contamination! For a chain, this individual location is awesome!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Ok menu.. Everything states you need to ask for this without gluten containing product. So there's no originality or wow factor. But it's not bad Judy kinda bleh

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Update:actually went back 4 times in late 2020/early 2021 and got glutened 3/4 times. I’m certain there is an undeclared allergen in either the steak seasoning or salad dressing. Only time I did not get sick was when I had a baked potato with just sour cream. 2016 review:Hit or miss, recently a total miss. Go to Firebirds across the street instead. I had better luck at this location two years ago compared to recently; hence 2 stars rather than 1. Salad had a single crouton on it and evidence that another had been picked off. I sent it back and stressed I have Celiac and please be careful. Brought me another and started eating and saw there were crumbs on the cucumbers. Then they brought my steak out on the same plate as my husband's fries, which are not GFree at all (we were sharing the steak and I had specified it needed to be in its own plate, the fries were specifically ordered as a separate order). I asked the manager and she said the kitchen staff didn't know and she would get us new fries. That wasn't the issue, so clearly she did not understand either which is frightening. I anticipate possibilities for cross contamination at such places, but total inability to even plate the food safely is ridiculous. Needless to say, 40 minutes later I was in pain. Too many errors, I have no confidence in their ability to take allergies seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


I was reassured by my server that I could eat safely here. She mentioned the gluten free list and I ordered off of that. I was sick 20 minutes after eating. Cross contamination is my guess.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


We ordered baby ribs that was very good with decent choice of sides. Their GF brownie is amazing!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for lunch
Celiac

Overall Rating

Review


As well as being gluten-free and very sensitive to cross contamination, I am now on a low-fat map elimination diet. I told the waiter that I had several allergies and had a few questions about the menu. He went ahead and told the chef about my allergies and when he brought our drinks he said they would take care of me. He went above and beyond and I really appreciated it. No bad reactions at all.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


How much of the menu is available gluten-free?

— Some

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Celiac

Overall Rating

Review


Meh service, but AMAZING to have a sizable gluten free menu to pick food from. The server seemed fairly aware, and I did not get sick. Steak could have been better, gluten free brownie dessert with ice cream was DELICIOUS ❤

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for takeout

More Info