Fabulous in every way. Extremely knowledgeable. Manager came to our table and brought out food.
We took my son here who has celiac. The waiter was very nice and although I don’t think he really knew what celiac or gluten was, he assured us the pizza was gluten free and precautions were taken to prevent cross contamination. My kids enjoyed the pizza and had no issues. Note that the GF pizza crust only comes in 1 size, so it can’t be subbed out as part of the kids meal.
huge menu including delicious pasta options. we did not feel limited at all!
I am vegan gluten free. I was blown away by the service, professionalism, atmosphere. I asked the waiter to have the chef make anything VGF. He knew immediately what I meant. Came back with some suggestions and i ended up w a delicious GF pasta, mushroom, tomato, spinach and garlic dish. They have a good GF menu. The table settings were beautiful -cloth table cloths, good china, high quality utensils. The manager and the chef himself came to the table to make sure i was satisfied. Everyone was fabulous. i can not give enough stars.
Excellent gluten free menu! Lots of options and they are ALL GOOD!! Very knowledgeable and caring staff. Never any issues. This is our fav Paparazzi location for food and service.
One of our go-to places to eat a special meal. Plenty to choose from on the menu including appetizers (mozzarella frittata and antipasto are our favorites). We've never been disappointed and never had any issues. Highly recommended!
I had a fantastic salad and risotto with no reaction. The GF bread was a packaged roll and not so goid, but I was happy for the safe meal and nice surroundings.
All of the food is amazing and they make everything to order so anything can be modified. My best friend works at this branch. She says it is considered as important to be allergy trained as it is to learn the menu for servers and hosts alike at this place. Have never gotten sick here.
Manager came to our table and talked to us. Even had gluten free bread to replace the gluten rolls. Very good pasta! Definitely recommend it.
Well trained staff and delicious pasta. They also serve GF flatbread at the beginning of the meal so you don't feel left out.
Gluten free pizza and pasta options.
Delicious food, I got a risotto dish and loved it. The staff were very cautious and knowledgeable and they even had a manager bring me my food. A gluten free roll was provided on a separate plate for me when the rest of my party got bread. The gluten free menu was fairly large and the sorbet I had for desert was delicious.
For non-celiacs, I’d say the food is great. I used to go here because the staff is typically knowledgeable at these chains. This one? Not sure if the kitchen didn’t pay attention or the server..? But I was so sick for a full day and will never go back. Got it from their supposed gluten free frier chicken parm. Not gluten free.
While the mozzarella appetizer was delicious, the pizza was so dry it was basically inedible. The dinner roll was awful; don’t waste your time with it. I wish I had ordered a salad instead!! The server talked me into the pizza, saying he loves the GF crust. They still get 3 stars because they were really cautious with and respectful of my allergies
Very knowledgeable and friendly staff. Manager even came out to say the chef was aware of my son’s celiac disease and nut allergies and was taking extra precautions. The pizza was only so-so but in the mozzarella sticks and chicken Parmigiana were fabulous. I highly recommend this place.
The best GF pizza I’ve had. Started with the kale salad (delicious) and my husband got the GF ravioli. While that was also good- get the pizza. It’s outstanding. Cheese baked into the crust gives it a wonderful flavor and texture. Also great service here. Will be back!!
My celiac son got violently ill shortly after eating here. The restaurant promised that their g/f items were safe....obviously not. Now my 8 year old is sick...never again will we eat in your restaurant! If you have Celiac, stay far, far away!!
I was so excited about all of the gluten free options and so impressed by my waiters seeming knowledge of gluten allergies but when the food came out the food runner gave me "gluten free chicken sandwiches" which is what my friend i was there with had ordered not gluten free. When he said this I said oh no it's the other way around the chicken parm is the one that is gluten free. He said oh my mistake gave me the chicken parm and then went away from the table. I was slightly concerned but assumed that the food runner would not have knowingly served someone with a severe food allergy something extremely high in gluten. Sorry to say I was extremely sick for the rest of the day and night and am appalled that the food runner or waiter would not have said that they made a mistake.
Visited with my gluten eating family, they were fantastic and very knowledgeable about the celiac, gluten free, and cross contamination. Even when our food was brought to the table, it was done so as to not get my gluten free food contaminated. Food was delicious. Will absolutely go back when back in Boston!
Papa Razzi goes all out to accommodate GF diners. They have a full GF menu that they post online that includes several pasta dishes along with main dishes like Chicken Parm. The Chicken Parm was amazing! They also give you gluten free rolls to dip in their signature oil (separate container to dip in provided without asking)- they were delicious!
Have been about 10 times and have gotten sick twice. One time my reaction was so severe I ended up on morphine throwing up blood. The time I got severely sick THREE managers talked with me (as I told them I've been sick there before) and they promised me my food was safe. Ended up realizing they gave me the gluten free ravioli (could tell by shape) but gave me my dads veal parm. Will never go back and do not recommend for celiacs as when I called to tell them I got sick they really didn't care.
They were fantastic about my dietary restrictions. I had the gluten free mushroom ravioli which was very flavorful as well as the mozzarella appetizer. There were several other options on the menu that looked tempting too. The staff knew about gluten and the managers oversaw the entire process.
Recommend by another gluten free friend on Instagram (follow along: @celiacinthecity) and SO glad I tried it while visiting Boston!!! GF menu, manager discussed options, server was on top of it and made suggestions, assured me it would be celiac safe. Had chicken parm and it was amazing!!! Will be back any time I'm in Boston!!
While I am not celiac I do have several food intolerances including gluten, eggs & diary. Everyone at Papa Razzi in Boston was wonderful & very accommodating from the Asst General Manager Julian to our waiter. The restaurant has a "scratch kitchen" so they can cook to a customer's needs. I'm not overly sensitive to cross contamination so I cannot speak to whether they have separate gf facilities but they will discuss all that with you. They had egg free gf pasta so they made me a version if their spaghetti vongole - pasta, clams, pancetta, white wine... & I asked them to add shrimp as well in an olive oil & garlic sauce. It was fantastic!
Wow. Is all I can say. My jaw hit the flow when I could actually order fried cheese and chicken parm with pasta Alfredo. It was phenomenal. I devoured as much as I could then took the rest home and could wait to heat it up the next day. No sickness I always wait to review just in case.