I eat here at least once a week. Never a problem. Great GF food. Staff is obviously trained about food allergies. I highly recommend.
Delicious food, I got a risotto dish and loved it. The staff were very cautious and knowledgeable and they even had a manager bring me my food. A gluten free roll was provided on a separate plate for me when the rest of my party got bread. The gluten free menu was fairly large and the sorbet I had for desert was delicious.
Our daughter, who has celiac, was in heaven. Garlic bread! Cheese sticks! Ravioli! A wonderful place for GF, and no issues at all.
The best GF pizza I’ve had. Started with the kale salad (delicious) and my husband got the GF ravioli. While that was also good- get the pizza. It’s outstanding. Cheese baked into the crust gives it a wonderful flavor and texture. Also great service here. Will be back!!
Visited with my gluten eating family, they were fantastic and very knowledgeable about the celiac, gluten free, and cross contamination. Even when our food was brought to the table, it was done so as to not get my gluten free food contaminated. Food was delicious. Will absolutely go back when back in Boston!
Have been about 10 times and have gotten sick twice. One time my reaction was so severe I ended up on morphine throwing up blood. The time I got severely sick THREE managers talked with me (as I told them I've been sick there before) and they promised me my food was safe. Ended up realizing they gave me the gluten free ravioli (could tell by shape) but gave me my dads veal parm. Will never go back and do not recommend for celiacs as when I called to tell them I got sick they really didn't care.
I loved this place. They brought me hot GF bread fresh out of the oven with olive oil for dipping. The fried mozzarella was a treat. I was excited to try the GF ravioli and enjoyed it. I would go back again in a heartbeat.
Among the best Italian food I've eaten, not even including it being gluten free. I had the pizza and rolls. Phenomenal!
Gluten free menu, even have a great six cheese ravioli.
They just added two ravioli dishes to the GF menu! I had the mushroom and goat cheese ravioli in a sherry cream sauce last night and it was amazing. The staff here are careful and I have never been sick after a meal here.
So nice & helpful. I had three people taking care of my meal. They couldn't have been more accommodating. Very limited options for dairy-free vegetarians.
Food is good. Waiters are very careful. I have eaten there many times and have never gotten sick.
They went out of their way to ensure my meal was gluten and dairy free. The freshly made gluten free bread rocks
Great gluten free options. Their gfree penne pasta is absolutely delicious!
Amazing accommodation! The manager and our waitress were going back and forth from the kitchen to make sure that our allergies were being accommodated. My mom can't eat dairy or gluten and I'm celiac but they were so helpful and patient! The food was absolutely fantastic too! Definitely going back!
Great fresh baked roll, phenomenal pizza!!! I will definitely be back!
Great, conscientious service, fantastic food!
They are top notch when dealing with allergies. They have gluten free pasta and rolls. The manager will check in and make sure they are aware of any other allergies. I am very impressed with their service.
Full gluten free menu. We had the mozzarella sticks as an appetizer and they were amazing. I ordered the GF chicken Parm and did not have any issues. When I mentioned I had celiac the waitress brought me the full GF menu they offer. I highly recommend.
For non-celiacs, I’d say the food is great. I used to go here because the staff is typically knowledgeable at these chains. This one? Not sure if the kitchen didn’t pay attention or the server..? But I was so sick for a full day and will never go back. Got it from their supposed gluten free frier chicken parm. Not gluten free.
While the mozzarella appetizer was delicious, the pizza was so dry it was basically inedible. The dinner roll was awful; don’t waste your time with it. I wish I had ordered a salad instead!! The server talked me into the pizza, saying he loves the GF crust. They still get 3 stars because they were really cautious with and respectful of my allergies
Very knowledgeable and friendly staff. Manager even came out to say the chef was aware of my son’s celiac disease and nut allergies and was taking extra precautions. The pizza was only so-so but in the mozzarella sticks and chicken Parmigiana were fabulous. I highly recommend this place.
We took my son here who has celiac. The waiter was very nice and although I don’t think he really knew what celiac or gluten was, he assured us the pizza was gluten free and precautions were taken to prevent cross contamination. My kids enjoyed the pizza and had no issues. Note that the GF pizza crust only comes in 1 size, so it can’t be subbed out as part of the kids meal.
My celiac son got violently ill shortly after eating here. The restaurant promised that their g/f items were safe....obviously not. Now my 8 year old is sick...never again will we eat in your restaurant! If you have Celiac, stay far, far away!!
I am vegan gluten free. I was blown away by the service, professionalism, atmosphere. I asked the waiter to have the chef make anything VGF. He knew immediately what I meant. Came back with some suggestions and i ended up w a delicious GF pasta, mushroom, tomato, spinach and garlic dish. They have a good GF menu. The table settings were beautiful -cloth table cloths, good china, high quality utensils. The manager and the chef himself came to the table to make sure i was satisfied. Everyone was fabulous. i can not give enough stars.
I was so excited about all of the gluten free options and so impressed by my waiters seeming knowledge of gluten allergies but when the food came out the food runner gave me "gluten free chicken sandwiches" which is what my friend i was there with had ordered not gluten free. When he said this I said oh no it's the other way around the chicken parm is the one that is gluten free. He said oh my mistake gave me the chicken parm and then went away from the table. I was slightly concerned but assumed that the food runner would not have knowingly served someone with a severe food allergy something extremely high in gluten. Sorry to say I was extremely sick for the rest of the day and night and am appalled that the food runner or waiter would not have said that they made a mistake.
Papa Razzi goes all out to accommodate GF diners. They have a full GF menu that they post online that includes several pasta dishes along with main dishes like Chicken Parm. The Chicken Parm was amazing! They also give you gluten free rolls to dip in their signature oil (separate container to dip in provided without asking)- they were delicious!
They were fantastic about my dietary restrictions. I had the gluten free mushroom ravioli which was very flavorful as well as the mozzarella appetizer. There were several other options on the menu that looked tempting too. The staff knew about gluten and the managers oversaw the entire process.
Recommend by another gluten free friend on Instagram (follow along: @celiacinthecity) and SO glad I tried it while visiting Boston!!! GF menu, manager discussed options, server was on top of it and made suggestions, assured me it would be celiac safe. Had chicken parm and it was amazing!!! Will be back any time I'm in Boston!!
While I am not celiac I do have several food intolerances including gluten, eggs & diary. Everyone at Papa Razzi in Boston was wonderful & very accommodating from the Asst General Manager Julian to our waiter. The restaurant has a "scratch kitchen" so they can cook to a customer's needs. I'm not overly sensitive to cross contamination so I cannot speak to whether they have separate gf facilities but they will discuss all that with you. They had egg free gf pasta so they made me a version if their spaghetti vongole - pasta, clams, pancetta, white wine... & I asked them to add shrimp as well in an olive oil & garlic sauce. It was fantastic!
Wow. Is all I can say. My jaw hit the flow when I could actually order fried cheese and chicken parm with pasta Alfredo. It was phenomenal. I devoured as much as I could then took the rest home and could wait to heat it up the next day. No sickness I always wait to review just in case.
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