Permanently Closed

Pei Wei

10 ratings
$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Soy Sauce

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

1582 E Southlake Blvd
Southlake, TX 76092

Most Recent Reviews


Wheat Allergy

Overall Rating

Review


I used to eat here all the time (now I have to avoid soy too). Super nice to have quick options to grab and go. I usually ordered the Mongolian been and Pei Wei original (mild).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

Overall Rating

Review


They offer gluten free options, and do a pretty good job. No restaurant can be perfect. Probably NOT a good option for celiacs with mid to high sensitivity.

Updated 4 years ago read full review

Overall Rating

Review


Will NEVER come back here. We waited 30 min plus for our to go order to just find out they were out of shrimp. The lady kept saying she called my name right after I placed the order but I was standing at the counter the whole time so had she called my name I would’ve heard her. 4 other people had been waiting 15 min plus longer than we did. They kept saying how busy they were. But had 5 sets of couples in dining area, all already had their orders and 5 total in the TO GO area. They cooks kept calling out they just ran out of something or was fixing to run out of something. I have Celiac Disease so cant eat gluten and was about to cancel my order because of how disorganized the cooks were made me very nervous. If I could give negative stars I would give this place negative 5.

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Soy Sauce

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Japanese
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


Add a photo

More Reviews


Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


The sweet and sour chicken and Vietnamese rolls are excellent. Never had a problem with sickness after eating there.

Updated 8 years ago read full review

Overall Rating

Review


There is nothing gluten free here, the manager said all the sauces are pre-made with Soy sauce (wheat), and didn't know why they were on the GF app.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


I ordered off the gluten free menu. I asked the Manager (who was working the register) to please make sure the cooks changed gloves, utensils etc. I worried because she assured me they knew how to cook GF food, but she never personally talked to them. She just kept working the register. After about 3 bites my son started vomiting! After I complained, she became concerned, had them redo it, this time I asked her to leave out the sauce (he had sweet & sour chk), it took a while to get it made. He had to take it to go, since we were done eating. He ate it later and it didn't make him sick.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Love the Vietnamese chicken salad rolls and pei wei spicy chicken!

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Always easy to order here and handled well. Menu could be expanded, or updated a bit more often, but always a good standby option.

Updated 11 years ago read full review

Overall Rating

Updated 12 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


They have some great options for gluten free. I ordered bourbon chicken and white rice, and it was very tasty!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I have eaten at this Pei Wei location at least 6 times and have had no reactions to their gluten free meals. I am highly sensitive to cross-contact. The menu is clearly marked and the manager was able to answer all of my questions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


Several yummy GF options Kitchen safe and accommodating on special requests Polite friendly staff Very clean Outdoor patio

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I ordered the Gluten Free Bourbon chicken with rice and it was delicious and a good portion! I had no negative reaction!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


They said they have nothing for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

More Info