Pei Wei

10 ratings
$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Soy Sauce

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

4210 82nd St Suite 230
Lubbock, TX 79423

Most Recent Reviews


Overall Rating

Review


Our food was ordered gluten free and even marked as gluten free, but my son and I are both very sick. It was also not very tasty.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Overall Rating

Review


We found out too late only one of the two meals we ordered was actually gluten-free. If you don't know what the gf version of their food looks like on sight, don't risk eating here. :(

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


I was a little disappointed in the variety of GF choices. I choose the spicy shrimp & chicken. It was pretty spicy but the dish in general had really good flavor.

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Soy Sauce

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Dinner
  • Japanese
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Celiac

Overall Rating

Review


Celiacs beware! Although the gluten free options are delicious, I asked how they prepare their gluten free items and was told they do not have separate cookware for gluten free meals. They wash the pot and change gloves. If you're celiac that may not be the best option as there is cross contamination but if you're just gluten sensitive it might be ok. Unfortunately I'll have to scratch this one of my list :(

Celiac friendly?

No

Updated 9 years ago read full review

Overall Rating

Review


Finding a decent GF place poses a challenge, especially while traveling away from familiar home locations. My wife and I both just ate there and let's just say the food was...... Delish! The wait staff was familiar with our dietary needs as well as the GF options the restaurant offers. There is nothing worse than getting the "deer in the headlight" look when you mention that you don't eat gluten. If we all take the time to post feedback on this site all of us GF's will have an easier time finding good safe places to eat. Wherever our travels take us.

Updated 9 years ago read full review

Overall Rating

Review


LOVED IT!!! NO GLUTEN REACTION!! My husband and I are both extremely sensitive to cross-contamination, like a couple of crumbs from an accidental crouton causing a severe reaction kind of sensitive. Last night, we experienced Pei Wei in Lubbock, TX for the first time, and it was amazing. The food was very, very fresh, there were several g-free selections, and the staff was very knowledgeable about Celiac. I highly recommend this location to anyone who is gluten intolerant or Celiac.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


Rice was brittle and dry, asked for new batch, replacement was same. Plate not designated as GF, but waiter mentioned that it was as he set it down. Did not feel bad after eating, so cross contamination was non-existent or low.

Eating here is fine, but not preferred if only because of the low quality of the food at this location.

Updated 10 years ago read full review

Overall Rating

Updated 11 years ago read full review

Overall Rating

Updated 11 years ago read full review

Celiac

Overall Rating

Updated 13 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


They have some great options for gluten free. I ordered bourbon chicken and white rice, and it was very tasty!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I have eaten at this Pei Wei location at least 6 times and have had no reactions to their gluten free meals. I am highly sensitive to cross-contact. The menu is clearly marked and the manager was able to answer all of my questions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


Several yummy GF options Kitchen safe and accommodating on special requests Polite friendly staff Very clean Outdoor patio

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I ordered the Gluten Free Bourbon chicken with rice and it was delicious and a good portion! I had no negative reaction!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


They said they have nothing for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

More Info