Permanently Closed

P.F. Chang's

10 ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

925 Blossom Hill Road
San Jose, CA 95123

Most Recent Reviews


Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


I'm mad that they now charge $2 extra for gluten free. I'm boycotting.

Updated 7 years ago read full review

Overall Rating

Review


They really take care of me and my gluten intolerance.

Updated 9 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


GF Ginger Chicken (broccoli substituted for asparagus)
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More Reviews


Overall Rating

Updated 10 years ago read full review

Overall Rating

Review


I have eaten at PF Chang's all over the country for years and never once had a problem or gotten the least bit sick except for this location. We've gotten sick twice here despite our food coming out on the right plates and it wasn't necessarily mild...not sure what they are doing wrong here. The staff and management seems less understanding and knowledgable than expected from a PF Chang's. I agree with one of the other reviewers - the other 2 locations in town.

Updated 11 years ago read full review

Overall Rating

Review


This PF Changs says they have a gluten free menu but have tried it twice and got very sick! I go to Sunnyvale and Pleasonton PF Changs with no problems. Do NOT go to this location if you are celiac. You will get sick.

Updated 11 years ago read full review

Overall Rating

Review


My husband is gluten intolerant. We rarely go out to eat but he had a craving for some Chinese food. As soon as we sat down we noticed that the plates were dirty and the table was sticky. my husband ordered the (gf)combo fried rice no shrimp. We started eating and my husband immediately started feeling sick. not too long into our meal the manager came over to our table and asked my husband if he had ordered the gf rice. he them proceeded to tell us that they had given us the regular rice!!!! NOT OK!! WE WILL NOT BE GOING BACK.

Updated 11 years ago read full review

Overall Rating

Review


Always awesome.

Updated 11 years ago read full review

Overall Rating

Review


They have an extensive gluten free menu. Meals are served on identifiable plates to avoid any cross contamination or confusion. They even can still make you the table side hot sauce gluten free.

Updated 11 years ago read full review

Overall Rating

Review


Great gluten free menu, they have gluten free beer and the service was good as well.

Updated 11 years ago read full review

Reviews of this Chain

Asymptomatic Celiac

Overall Rating

Review


I asked our server on two separate occasions about how they prepare the food and they both told us they prepare the gluten free dishes in a separate area of the kitchen. They have gluten free soy sauce packets as well if you ask. I come here regularly and the food is good. Gluten free dishes come out on a different colored plate too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


We came here with a large party and the server did a wonderful job of accommodating and ensuring our meal was correct. We eat at our local one every few months and it was nice to go to this one and have the same experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


I’ve been to this PF Changs several times and never had a problem. However, my last visit, they gave me the wrong sauce, and checking with the chef, they said it was very likely a wheat-based sauce. They have a system for ensuring the food is on a designated gluten free plate but no such system for sauce. Be careful if ordering here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


Me and my husband used PF Chang's as our only safe option to eat out due to their gf protocols. The last time we ordered meals to go. When we got home my husband's food was luckily labeled (is not labeled every time we order) but had a mystery fried food in the dish. We called to let the manager know and she tried to tell us it was fine. I advised her it was not and likely won't be back due to trust issues. He had 2 bites but no reaction so that's good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


The food was good and staff was very friendly. So nice to have an option while traveling. And the menu is marked!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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