Had the Gluten-free Mongolian Beef. Informed wait staff that I have Celiac disease. Three quarters of the way through my meal I found a noodle in the bottom of my plate. The Manger was very apologetic and took my meal and appetizers off the check, and credited us another $20. Unfortunately , I am afraid the kitchen staff is either uneducated or just may not care. I understand they were unusually busy, and you always take your chances eating out, but this was a pretty obvious failure. Not sure if I will ever go back. It's a real shame too, b/c I LOVE their food.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
Just ate here tonight. Staff was great. GF dishes came out on a white plate verses the black plates the regular food was brought out on. Had the lettuce wraps, fried rice with shrimp!
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
I love this restaurant. I’m always happy with the gf food. I just drove 40 minutes to eat here, requested an outdoor table at 2 in the afternoon and was told I couldn’t eat outside because they don’t have a server out there at the moment. The restaurant is dead. It’s 2 in the afternoon and a server can’t walk ten extra feet to hand me food and a drink. I fear I may sound entitled but it really is ridiculous.
— Gluten-free items are marked on the main menu
— Some
— Good
We have eaten here a number of times without issue, but this past weekend my wife who is Celiac had a Gluten-free dish that was contaminated to the point where she got very sick.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Good
Online ordering can cause a simple mistake! While ordering on the gluten free menu you can make substitutions that are NOT gluten free 😭 spicy chicken meal allowed to substitute shrimp
— Separate gluten-free menu
— Some
— Excellent
Food is great and have eaten here numerous times without issue. Website states a separate kitchen space for gluten free.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Very good and always safe any time.
Yes
Dedicated gluten free menu. Great food and staff is wonderful!
Yes
absolutely NEVER have gotten sick here-- what's even crazier is the quality of their staff :)
I am a very sensitive celiac and I didn’t get sick here at all. Will definitely return again and again!!
Yes
Excellent. Dedicated GF menu and area in kitchen for food prep. Be upfront about your food requirements and they are great.
Yes
I have celiac and have eaten at multiple PF Chang's locations and have never had an issue. They have a decently sized gluten free menu. The gf chicken wrap appetizer is delicious. And they even have gf dessert! I've gotten the gf chocolate dome dessert a few times and would definitely recommend it to any chocolate lovers. The staff is knowledgeable and very friendly.
Yes
Have never had a problem here! Servers are knowledgeable. Food is delicious!
Yes
Yes
So far one of the Best place to eat GF in the 'burg.
Yes
I was so displeased and disgusted with P.F. Chang's. I shared an appetizer with my sister {also Gluten Free & Dairy Free} and it tasted greasy. I ate the street noodles and I was extremely disappointed because I got glutened. My sister and mom got glutened as well. My family and I were unsatisfied when we got home. I will never be back here again. If you do not want to get glutened, please refrain from visiting this location! Just looking at how many calories P.F. Chang's is, it's terrible!
No
Yes
Excellent service. Our waitress was awesome and very helpful! Was very careful with my food to ensure no cross-contamination occurred. I will definitely be a returning customer!
great :-)
Awesome! GF menu, yummy food, well trained staff. Great experience every time!
Pf changs rocks gf! Not only do they have lots of delicious options but you are assured a safe dish because they have dedicated plate ware specific to gluten free meals and all takeout items have orange gf stickers on everything!
I asked our server on two separate occasions about how they prepare the food and they both told us they prepare the gluten free dishes in a separate area of the kitchen. They have gluten free soy sauce packets as well if you ask. I come here regularly and the food is good. Gluten free dishes come out on a different colored plate too.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
We came here with a large party and the server did a wonderful job of accommodating and ensuring our meal was correct. We eat at our local one every few months and it was nice to go to this one and have the same experience.
— Very
— Some
— Excellent
I’ve been to this PF Changs several times and never had a problem. However, my last visit, they gave me the wrong sauce, and checking with the chef, they said it was very likely a wheat-based sauce. They have a system for ensuring the food is on a designated gluten free plate but no such system for sauce. Be careful if ordering here.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
Me and my husband used PF Chang's as our only safe option to eat out due to their gf protocols. The last time we ordered meals to go. When we got home my husband's food was luckily labeled (is not labeled every time we order) but had a mystery fried food in the dish. We called to let the manager know and she tried to tell us it was fine. I advised her it was not and likely won't be back due to trust issues. He had 2 bites but no reaction so that's good.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Good
The food was good and staff was very friendly. So nice to have an option while traveling. And the menu is marked!
— Gluten-free items are marked on the main menu
— Some
— Excellent