57% of 7 votes say it's Celiac friendly

1504 Old Country Road B9A, Westbury, NY 11590 Directions

Top Reviews


1 week ago
Celiac friendly

The staff is knowledgeable and the menu is clearly labeled. I love their pad Thai!

Celiac
1 year ago
Not celiac friendly

So we eat here for last ten years. No issues. Went Monday night for my bday. We were a party of 7. So sodas flat ugh. My friends has a seafood allergy. Served shrimp in the wonton soup after we told them no shrimp. My sons dinner not cooked. Now to me. I have celiac and I ordered gf Mongolian beef. They chefs were getting yelled out by manager due to talking on the phone while cooking. I ate dinner and within a hour omg. I was so sick. I called corporate offices. They called me back and went to restaurant to retrain them how to be aware of allergies. What a terrible way to spend guy bday. I will not be going back.

Celiac
1 year ago
Celiac friendly

Separate GF menu and staff was knowledgeable and very attentive. Food comes out on a designated GF dish to avoid any confusion.

Gluten Free Features

  • Gluten Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Pescetarian Friendly
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Celiac
3 years ago

Most place ever! Couldn't even eat my food because it was so bland. Never going back

5 years ago

The gluten free options are ..... not so equal to the gluten version. I've ordered several different GF dishes and none (except for the lettuce wraps) matched up to the gluten version (according to my fellow diners). The GF versions are WAY too salty and have a very odd flavor. Literally it was so salty, it burned my throat and was unpleasant to eat. Also the quality of the dishes varied with each visit. Sometimes the egg drop soup was amazing, sometimes it was disgusting. Sometimes the dishes were palatable, but most of the time they were awful. The garlic spinach, was literally just spinach... They don't add the sauce because it contains wheat. They should take it off the GF menu. It's an insult to advertise it with the sauce and then be told you can't have it. Being GF is already limiting, but then not having an honest representation of GF options- it's a cruel tease. I was horribly disappointed when I received a massively plate of soggy plain spinach. Definitely not even close to actual Chinese food. The chocolate dome is amazing. The lettuce wraps are almost always amazing.

Celiac
5 years ago

If you know what actual Chinese food tastes like, don't even bother coming here. The food is filled with chemicals, total preprocessed crap. The tea was fantastic.

Not celiac
5 years ago

it's so difficult to find gluten free Chinese food but these guys have a dedicated section of their menu. i do not think their food is anything spectacular. they used to have a mango spice chicken dish with caramel that was fantastic but the menu has been changed. i had the gf ginger chicken and broccoli and it was just a bland taste. the chicken wrap appetiser is popular and it's very good. at times their staff isn't sure what is or isn't gluten free so double check before eating.

Celiac
6 years ago

Delicious food!

6 years ago

Be careful here with ordering out. I have had two incidences where they confused a GF dish with a regular one in our take out order.

7 years ago

As soon as i said i was gf they brought me my own soy sauce and had some nice gf choices on the menu. My egg drop soup and noodle dish was delicious - they use separate plates for gf and seem to be very knowledgeable about cross contamination. My only complaint is that the portion sizes are small for the price they charge.

7 years ago

best GF chinese food ever had... hope they open a location in suffolk county too!

7 years ago

gluten free food is better than the regular food. my husband isn't gf and he loves it. just wish they had egg rolls or spring rolls gf.

Reviews of this Chain

Celiac
yesterday
Celiac friendly

I have eaten here multiple times without issues. They serve GF dishes on different plates so it's easy to recognize. Our server has celiac disease so she was very knowledgeable.

Celiac
2 days ago
Celiac friendly

Great food. Never had a problem here

Celiac
3 days ago
Celiac friendly

The place has a especial menu gluten-free and the staff are careful when you ask food from that menu. On the menu has an information saying that they don't have a separated kitchen, but they use separated plates to prepare the gluten-free food. And it is delicious.

3 days ago
Celiac friendly

This is my go to place for Chinese food in Tulsa. They have a great gluten free menu and take it seriously. My food is always brought out on different plates to signify its gluten free. I usually get the fried rice and the chicken and broccoli. Delicious!

Celiac
4 days ago
Celiac friendly

GF menu is safe for celiacs. Never been glutened. Their process is tight for avoiding cross contamination. Dedicated storage, prep, cooking utensils and equipment, and specific plates so everyone in the chain knows its a GF plate. Great food.

Celiac
4 days ago
Celiac friendly

Our waiter asked about any allergies before we had a chance to mention that one in our party had Celiac. They were very alert to our needs and answered all our questions. The food was delicious, too.

Celiac
6 days ago
Celiac friendly

This is a family favorite and one of the restaurants we go to more regularly as I have CD and have never gotten sick there. The food is very tasty and the staff is knowledgeable. You have to ask for the GF menu and check your meal comes out on the specified gf plate. You can also ask for gf sauces to be brought to the table but I have not tried them.

Celiac
1 week ago
Celiac friendly

I ordered the pad Thai with shrimp. Was very yummy! I noticed a coating on the shrimp and got really scared. The manager came over and told me it was potato starch, that is all they use to coat things. Yay!

Celiac
1 week ago
Celiac friendly

Nice to be able to add spinach as a side since they don’t offer any of the other vegetables as gluten free. However when I went they forgot my rice when I placed a to go order :(

Celiac
1 week ago
Celiac friendly

Great food, separate GF menu and knowledgeable waitress.

Celiac
1 week ago
Celiac friendly

Separate menu, knowledgeable staff, dedicated kitchen space. Very accommodating!

Celiac
1 week ago
Celiac friendly

Enjoy it all the time, only manager handles your food, they also use different plates for gfree orders so it’s less confusing for them

Celiac
2 weeks ago
Celiac friendly

Dedicated GF menu at this location! Even getting served at the bar, the waiter said “I’ll make sure it’s gluten-free for you”. Love love love!

2 weeks ago
Celiac friendly

Visit at least once a week. Great gluten-free options including pad Thai, Hokkien noodles and combo fried rice (my favorite), also a gluten-free version of their chicken lettuce wraps. They take gluten-free very seriously and prepare everything in separate pans, use separate utensils and plates as well as gluten-free sauces to prepare the items. One thing I hope they have one day is gluten-free lo mein, was my favorite Chinese dish before being diagnosed with celiac and would love to have that again.

Celiac
2 weeks ago

I have eaten at various P.F. Chang’s in different states without problems/issues. This one however, I got seriously glutened.

2 weeks ago

Don't waste your money expensive and small portions. I remember this place being so good not anymore.

Celiac
2 weeks ago
Celiac friendly

Easy go-to for Asian. Separate GF menu and cooking tools. I always know my food is safe because they serve GF items on designated plates. Favorite dish is the Hokkien Street Noodles.

Celiac
2 weeks ago
Celiac friendly

We usually like to try new restaurants when we travel but ended up at PF Chang’s (an always favorite) because we were starving, we knew it was Celiac safe and the food would be good. The food here was excellent!

Celiac
2 weeks ago
Not celiac friendly

Had a terrible reaction after, would not recommend

Celiac
2 weeks ago

Ordered 4 items from the Gluten free menu.. All four items tested gluten full on my nima .. The staff was very nice amd re-made one of the dishes which came back gluten free. I would rate the staff 5 stars but I won't return to try anymore "GF" food.

2 weeks ago
Not celiac friendly

I got sick immediately after eating there, so there must be some cross contamination issues. I won’t go back.

Celiac
2 weeks ago
Celiac friendly

Staff were aware of GF and informed me that they clean the wok and use fresh ingredients/utensils for a GF order. Had Mongolian beef which was EXCELLENT.

Celiac
2 weeks ago
Celiac friendly

Always great food and I love the fact that gluten free meals are prepared separately and served on a marked plate so you know the food is safe. One of my go to restaurants.

Celiac
3 weeks ago
Celiac friendly

PF Chang’s is always a safe place to eat. This location was no exception. Always good.

Celiac
3 weeks ago
Not celiac friendly

We have been to this location multiple times and have not had any issues, however we just got a NIMA Gluten Sensor and tested our GF items which it detected gluten to be present. We were so disappointed. Hopefully just a one off, but you pay a very high premium for GF items at PF Chang’s.

Celiac
3 weeks ago
Celiac friendly

My food was made completely separate from foods with gluten and served on a different plate than what they normally use, so I knew my food was gf. Tasted great!!

Celiac
3 weeks ago
Celiac friendly

We eat here every time we visit Sugar Land. The food is safe and it tastes great! I have never gotten sick after dining here. I highly recommend this Chang's!

Celiac
3 weeks ago
Celiac friendly

Staff was very knowledgeable and they have dedicated kitchen space. However, it was very challenging for vegetarian options. Probably will not be my go-to chain for this reason.

Celiac
3 weeks ago
Celiac friendly

The staff was very knowledgeable about gluten free practices. They have a designated gluten free menu which uses a separate GF prep area. Menu items ordered off of the GF menu are plated differently so that staff can ensure the allergy was handled correctly. I felt very safe eating here, and had no issues!

Celiac
4 weeks ago
Celiac friendly

Fabulous food and excellent service. Been twice and both times explained to the server that it has to be GF because I have CD. This location (downtown SL) seems to understand and do a great job. So glad to have found a place I can eat out and feel safe.

Celiac
4 weeks ago
Celiac friendly

I’ve eaten here 4 times in the past year and have had good experiences each time with knowledgeable servers. I am a sensitive celiac so I worry about cross contamination, especially at chain restaurants, but after ordering from their separate gf menu, which is somewhat limited since I can’t eat spicy foods, I’ve never been sick. The food is served on separately styled plates so it’s easy to see which ones are gf when eating “family style” and sharing dishes. I’m not sure how safe their hot tea is but I didn’t order it after being told that they weren’t sure if the tea was gf ( many teas at restaurants serving Asian food apparently have added barley.) All in all I’ve had very good experiences here, have ordered several dishes, found knowledgeable staff and would highly recommend this restaurant.

Celiac
4 weeks ago

Various gluten free options marked clearly on the menu. The staff were very friendly. I ordered the egg fried rice with chicken. Restaurant is located in some stairs in the international dining food court area at LAX.

Celiac
4 weeks ago
Celiac friendly

🙌🏼 AMAZING! My first time here and definitely will be back! The server let me know how serious they take gluten allergies. When they brought us our food they explained how gluten-free is served on special plates. It’s the little things that make the world of a difference when you have celiac!!

Celiac
1 month ago
Not celiac friendly

They say they are celiac friendly with separate fryers but I've gotten symptoms twice now. Not sure how but something is wrong there. It's a shame bc the food is good

Celiac
1 month ago
Celiac friendly

Waitress was extremely friendly with us and accommodated my daughters needs. We both ate from the gluten free menu with no issues. The waitress was also proactively in advising us what to order for our meal and dessert. Will definitely be back.

Celiac
1 month ago
Not celiac friendly

The food is delicious, but the reactions are not. I will, unfortunately have to take them off my list.

Celiac
1 month ago
Celiac friendly

Staff was great but food was not the quality I am used to from this chain. In fact, I couldn’t find meat in my chicken lettuce cups... there were specks of something resembling meat.

1 month ago
Celiac friendly

Great gluten free menu. They make everything separately and even brought out gluten-free soy sauce without us asking. Waiter very knowledgeable - they have clearly trained their staff.

Celiac
1 month ago
Celiac friendly

Picked up food from here the first time and they were so good about asking if I wanted GF soy sauce and omitting cookies. 2nd time - not so much - just regular kikkoman and some fortune cookies thrown in. Otherwise no reactions.

Celiac
1 month ago

There ARE gluten free options for celiac and gluten sensitive but their food has changed drastically over time. They try to fool you with atmosphere and the "fancy" custom sauce but their food is seriously lacking. It tastes like it appeals to people who don't want to actually eat Asian inspired dishes but bland slop par for the course considering the stereotypical American fare. The Pad Thai is a joke. Buddha's Feast is absolutely depressing. My SO got the hot and sour soup and hated it. Way too expensive for the quality and quantity of food you get. This is not a complaint about the cooks themselves but the recipes, which are not decided by the location's staff but the company itself. It's a damn shame.

Celiac
1 month ago

Barely any gluten free items on the menu

Celiac
1 month ago
Celiac friendly

Helpful staff, yummy food and separate menu!

1 month ago

Awesome food and service. Had several choices of yummy food.

Celiac
1 month ago
Celiac friendly

Staff knows what they’re doing and food is great. Many gluten free options

Celiac
1 month ago
Celiac friendly

A relaxing and tasty meal! They have a separate gf menu with a good selection, including an appetizer, a soup, sides, and a nice variety of entree options. Make sure if you have a gluten sensitivity that you let your server know, and that you order specifically off the gf menu. Our server was very nice about going back to the kitchen to answer any questions I had. They have separate pans and utensils for preparing gf food, as well as gf sauces. I ordered the egg drop soup (theirs is naturally gf with no modifications), and the gf ginger chicken and broccoli with white rice. The egg drop soup was very hearty and savory. The ginger chicken and broccoli was my go-to before I got diagnosed, and I was happy to find that the gf version tasted pretty much identical! It came out on a plate that had a very prominent PF Chang's logo on it, which marks it as a gf meal (so make sure your entree comes out on one of these). Also tried their homemade ginger beer, which was a zesty surprise! Other things to keep in mind, the soy sauce on the table isn't gf, but they can get you gf soy sauce if you ask for it. Felt great afterwards, would definitely recommend!

Celiac
1 month ago
Celiac friendly

Been here several times without a problem. Ordered pad Thai and ginger chicken and both have been great!

Celiac
1 month ago
Celiac friendly

Designated gluten free menu. I have eaten here multiple times and have had no reaction - I am sensitive too. Just be sure to tell them it’s an allergy!

Celiac
1 month ago
Celiac friendly

GF Mongolian beef was excellent!

Celiac
1 month ago
Not celiac friendly

Had the gf lettuce wraps. I definitely had a reaction from them.

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