100% of 2 votes say it's Celiac friendly

1504 Old Country Road B9A, Westbury, NY 11590 Directions

Top Reviews


Overall Rating

Celiac friendly?

Yes

Review


The staff is knowledgeable and the menu is clearly labeled. I love their pad Thai!

Updated 1 year ago read full review

Celiac

Overall Rating

Celiac friendly?

No

Review


So we eat here for last ten years. No issues. Went Monday night for my bday. We were a party of 7. So sodas flat ugh. My friends has a seafood allergy. Served shrimp in the wonton soup after we told them no shrimp. My sons dinner not cooked. Now to me. I have celiac and I ordered gf Mongolian beef. They chefs were getting yelled out by manager due to talking on the phone while cooking. I ate dinner and within a hour omg. I was so sick. I called corporate offices. They called me back and went to restaurant to retrain them how to be aware of allergies. What a terrible way to spend guy bday. I will not be going back.

Updated 2 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Separate GF menu and staff was knowledgeable and very attentive. Food comes out on a designated GF dish to avoid any confusion.

Updated 2 years ago read full review

Gluten Free Features

  • Gluten Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Kid Friendly
  • Lunch
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


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Celiac

I was online looking to take out and it says that this location in Westbury is permanently closed.

1 month ago

More Reviews


Celiac

Overall Rating

Review


Most place ever! Couldn't even eat my food because it was so bland. Never going back

Updated 4 years ago read full review

Overall Rating

Review


The gluten free options are ..... not so equal to the gluten version. I've ordered several different GF dishes and none (except for the lettuce wraps) matched up to the gluten version (according to my fellow diners). The GF versions are WAY too salty and have a very odd flavor. Literally it was so salty, it burned my throat and was unpleasant to eat. Also the quality of the dishes varied with each visit. Sometimes the egg drop soup was amazing, sometimes it was disgusting. Sometimes the dishes were palatable, but most of the time they were awful. The garlic spinach, was literally just spinach... They don't add the sauce because it contains wheat. They should take it off the GF menu. It's an insult to advertise it with the sauce and then be told you can't have it. Being GF is already limiting, but then not having an honest representation of GF options- it's a cruel tease. I was horribly disappointed when I received a massively plate of soggy plain spinach. Definitely not even close to actual Chinese food. The chocolate dome is amazing. The lettuce wraps are almost always amazing.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


If you know what actual Chinese food tastes like, don't even bother coming here. The food is filled with chemicals, total preprocessed crap. The tea was fantastic.

Updated 6 years ago read full review

Not celiac

Overall Rating

Review


it's so difficult to find gluten free Chinese food but these guys have a dedicated section of their menu. i do not think their food is anything spectacular. they used to have a mango spice chicken dish with caramel that was fantastic but the menu has been changed. i had the gf ginger chicken and broccoli and it was just a bland taste. the chicken wrap appetiser is popular and it's very good. at times their staff isn't sure what is or isn't gluten free so double check before eating.

Updated 6 years ago read full review

Overall Rating

Review


Delicious food!

Updated 7 years ago read full review

Overall Rating

Review


Be careful here with ordering out. I have had two incidences where they confused a GF dish with a regular one in our take out order.

Updated 8 years ago read full review

Overall Rating

Review


As soon as i said i was gf they brought me my own soy sauce and had some nice gf choices on the menu. My egg drop soup and noodle dish was delicious - they use separate plates for gf and seem to be very knowledgeable about cross contamination. My only complaint is that the portion sizes are small for the price they charge.

Updated 8 years ago read full review

Overall Rating

Review


best GF chinese food ever had... hope they open a location in suffolk county too!

Updated 8 years ago read full review

Overall Rating

Review


gluten free food is better than the regular food. my husband isn't gf and he loves it. just wish they had egg rolls or spring rolls gf.

Updated 8 years ago read full review

Reviews of this Chain

Overall Rating

Celiac friendly?

Yes

Review


Amazing! Ate at this chain successfully twice in Vegas and tried it in Winnipeg and everything was just as good. Lettuce wraps, street noodles and fried rice were delicious and gluten free (I’m very sensitive). Highly recommend A+.

Not celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Celiac friendly?

No

Review


Ordered all of these item from designated GF menu: egg drop soup, spicy chicken, beef magnolia, and the famous chicken wraps w/ lettuce. ALL came back as GLUTEN found when tested separate in the Nima sensor. I LOVE PF Changs and so I just really really wanted it to be GF! Which is why I tested all items individually. Of course restuarants cannot ensure 100% GF but, please remember, just because you do not get sick - doesn't make it gluten free. :( bummed about this one.

Celiac

Overall Rating

Celiac friendly?

No

Review


Ordered all of these item from designated GF menu: egg drop soup, spicy chicken, beef magnolia, and the famous chicken wraps w/ lettuce. ALL came back as GLUTEN found when tested separate in the Nima sensor. I LOVE PF Changs and so I just really really wanted it to be GF! Which is why I tested all items individually. Of course restuarants cannot ensure 100% GF but, please remember, just because you do not get sick - doesn't make it gluten free. :( bummed about this one.

Celiac

Overall Rating

Celiac friendly?

No

Review


Ordered all of these item from designated GF menu: egg drop soup, spicy chicken, beef magnolia, and the famous chicken wraps w/ lettuce. ALL came back as GLUTEN found when tested separate in the Nima sensor. I LOVE PF Changs and so I just really really wanted it to be GF! Which is why I tested all items individually. Of course restuarants cannot ensure 100% GF but, please remember, just because you do not get sick - doesn't make it gluten free. :( bummed about this one.

Celiac

Overall Rating

Celiac friendly?

No

Review


Ordered all of these item from designated GF menu: egg drop soup, spicy chicken, beef magnolia, and the famous chicken wraps w/ lettuce. ALL came back as GLUTEN found when tested separate in the Nima sensor. I LOVE PF Changs and so I just really really wanted it to be GF! Which is why I tested all items. Of course restuarants cannot ensure 100% GF but, please remember, just because you do not get sick - doesn't make it gluten free. :( bummed about this one.

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free
On Safety

LOVE THIS PLACE honestly the best go to that I tell friends to meet me for dinner at because I know I won’t be sick at the end of the night. Emphasize the gluten allergy to your waiter/waitress and you should be good and have a great night

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

Honestly all your fav options have a GF alternative. The lettuce Wraps being the best one ever!

Other


Other Characteristics
  • Offers online ordering
  • Good with other allergies
  • Good vegan options
  • Good for takeout
  • Offers delivery

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

On Safety

The gluten free lettuce wraps are always so good!

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

On Safety

My take out food had a bright sticker denoting gluten free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

The food was delicious. I did not get sick. It was fresh and pick up was very fast. Curbside pickup was efficient

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

On Safety

I ordered 3 gluten free pad thai for lunch costing over $50 for lunch and I got sick. I thought by ordering 3, there would be less chance of eating the wrong one. I would not recommend to any Celiac person.

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Unsure

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

Delicious spicy chicken and fried rice, both gluten free!

Celiac

Overall Rating

Celiac friendly?

No

Review


Awful! Drove 45 mins there (and back) only to realize the food was ALL wrong (had someone go over food there- to "ensure" everything in order was there- that person doesn't know what 'correct' is (their words, not mine). First- ALL of the food was cold (I know it was a 45 min drive back, but every other food places' food stays hot- in insulated cooler). The kids chicken fried rice was an adult's, divided in half (so all the veggies) and the chicken was breaded (mgr says that's how they do all kids food bc kids are picky), yet the 'normal' kids chicken fried rice looked like it always does. (So yes, it's gf, but they add breading mix, but it's under the ppm for gf) WHAT?! All because kids are "picky", but apparently not ALL. The manager tried to make sense of what happened, but was getting texts and kept changing up what happened. In the end she gave us a refund (good, because there was NO WAY I'm risking a reaction when clearly they don't know what they're doing). Happy Birthday to my husband 🙄😡 Would not EVER recc this pf changs for GF or otherwise.

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

There is nice variety in the options. The Mongolian beef and spicy chicken are my favorites. I haven’t been able to find any other awesome breaded chicken that satisfies the cravings for Chinese food.

Other


Comment

They have delivery options

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

I’ve had several options off the gluten free menu over the last week and all were so good! Didn’t get sick at all.

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

On Quality & Quantity

I just had the chicken pad Thai and it was delicious. I am a severe Celiac. and I feel confident that I will not get sick. The manager Patrick was wonderful! I’ve never been glutoned at either of the 2 of Chang’s that I frequent.

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

On Safety

I ordered all Gluten free for my wife on Mother’s Day and unfortunately with Celiac she got so sick. It’s now 1 week later and she still feels sick. I reached out to the Fresno store and got no response from them. Very disappointed. We go to the Monterey store on a monthly basis and my wife has had no issues at all. Fresno sucks. This is the second bad experience with this store. Never again.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

On Quality & Quantity

Not bad.

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free
On Safety

I’ve never had a problem here! A moderately sized GF menu and GF food comes out with a special plate if dining in and with a big orange sticker if taking out. They’re also doing take-out during COVID-19, so it’s a nice option to have.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

Tasty! My go-to is always Chang’s spicy chicken.

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free
On Safety

I have never had a problem with anything from the GF menu. Even mentioned Celiac and my server was even able to recommend a few things since she had tasted the GF specifically. Great experience every time!

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

On Safety

They will use the normal soy sauce to boost profit

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

On Quality & Quantity

Not many

Other


Comment

Gave me a severe celiac reaction. Frustrating for two reasons because the gluten free option costs more and of course the week-long fun that is feeling like death. Their solution was to give me a gift card. Anyone want a gift card?

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Safety


Is ALL the food in this establishment gluten-free?

— All food is gluten free, some drinks may not be gluten-free

On Safety

P.F.Chang was a great option for gluten free food. They have gone above and beyond to ensure you have an enjoyable experience. We ordered several gluten-free options but had no idea they provide gluten free sauces and soy sauce. Completely impressed by the food options.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

Amazing! So many options and sauces for gluten free.

Celiac

Overall Rating

Review


Ordered out during quarantine. GF Chang’s chicken and GF pad Thai are specified on GF menu and marked with stickers, but we tested with Nima Sensor and both came back with Gluten Found. Maybe quality control was off given limited staff during Covid lockdown, not sure. But a bit unsettling. I think we have ordered and tested in past and tests came back ok, but I don’t remember exactly.

Not celiac

Overall Rating

Review


I hope our experience is not normal, and I understand things are very different for all restaurants right now, but unfortunately the gluten free food we ordered was not gluten free. My son has been sick all day after our delivery last night. We'll have to see if he wants to give it another shot when the restaurants reopen for in person dining.

Overall Rating

Celiac friendly?

No

Review


I told the waiter I was GF with celiac and ordered a GF option, but the order that was brought to me was not GF. I ate a few bites before realizing that my plate was the same as everybody else’s. The waiter hadn’t even coded my order correctly on the ticket. He apologized saying he thought there wasn’t a difference in preparation between the regular and GF spicy chicken. Do not take your chances at this restaurant if you have celiac. It made me sick.

Overall Rating

Celiac friendly?

Yes

Review


Orders GF Mongolian Beef and Chicken Fried Rice. Both tested on Nima sensor as safe! Mongolian Beef was really tasty but the chicken fried rice didn’t taste like much as it lacked seasoning and enough tamari to add flavor. Heard the server at a table next door saying that they don’t put the edamame on the menu as GF because it comes pre-packaged and they can’t guarantee there wasn’t cross-contamination before they handle it. Their servers seemed well training on GF protocol and I liked how they use different plates to distinguish Went again and Nima teared GF Beef with Broccoli and think that was really good too

Overall Rating

Celiac friendly?

Yes

Review


Went today and the server was very informed about our gluten allergy and all accommodations. Double checked each entree multiple times I was very happy with our service

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Staff was aware of celiac. I had chicken fried rice it was delicious and great to be able to have restaurant fried rice again!

Celiac

Overall Rating

Celiac friendly?

No

Review


Not great Brought me my meal NOT GF Assured me the lettuce wraps I already ate were. I hope so already rumbling Oye! If you go here be careful!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Pad thai was delicious and not overpriced. Menu is clearly labeled, and staff knows what they’re doing

Celiac

Overall Rating

Celiac friendly?

Yes

Review


The staff is very knowledgeable and kind! I am a very sensitive Celiac and had no issue eating here. The food here is AMAZING

Celiac

Overall Rating

Celiac friendly?

No

Review


Does not test gluten free. I have tried 3 times. My tester keeps sayi g not safe.

Overall Rating

Review


This is my go to restaurant with friends and family. I've eaten here dozens of times and never had a reaction and I'm VERY sensitive to cross contamination. Fantastic service every time.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


GF menu is limited, but safe! They really know how to avoid cc and take precautions. The Mongolian beef was delicious and I did not get sick.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Always excellent! We’ve eaten GF Chang’s a zillion times and it’s always perfect. Staff is aware, food is great - love the lettuce wraps! Always great!

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Separate GF menu with plenty of options! Staff knows what they’re doing and there’s even gf soy sauce upon request. Some good options!

Not celiac

Overall Rating

Review


GF menu with plenty of options. The Mongolian beef is amazing! So satisfied

Celiac

Overall Rating

Celiac friendly?

No

Review


Got very sick after eating here. Requested gluten free dishes but they were clearly not. No problems at other restaurants from this chain, stay away from this particular one!

Celiac

Overall Rating

Review


My Nima found gluten in their Gluten Free lettuce wrap.s.

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

Food is great and have eaten here numerous times without issue. Website states a separate kitchen space for gluten free.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


They were able to accommodate my sons celiac with some GF noodles with chicken. I enjoyed some amazing chicken and beef. Prices were reasonable, we called ahead for reservations and everyone felt good following meal. Even came home with leftovers! Had a good variety of options on the GF menu. Ask to sit outside on the covered 2nd floor outdoor patio.

Overall Rating

Celiac friendly?

Yes

Review


The food was delicious here! I had a shrimp dish with lobster sauce and I also took a beef and broccoli to go. They have a separate gf wok. It was also easy to avoid dairy. I am supersensitive and I did not get sick. I highly recommend this place and I look forward to going back!

Celiac

Overall Rating

Celiac friendly?

No

Review


Very inconsistent about GF and employees with knowledge abound gluten and cross contamination. For some reason I only get sick at this location

Celiac

Overall Rating

Celiac friendly?

Yes

Review


GF menu, delicious Lettuce Wraps, Chicken Fried Rice! Yum.

Overall Rating

Celiac friendly?

Yes

Review


Good food. GF menu. No reaction.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


Amazing food and amazing staff only problem was the first time I ordered I asked for the food that was on there special gluten free menu and she came back for a reason with a drink and I double checked to make sure that it was all safe and gluten free and she said oh your gluten free and I said yes and she had to redo the whole order but besides that it was amazing always double check if you go there

Celiac

Overall Rating

Celiac friendly?

No

Review


This used to be a go to place for me and other locations I have not had any issues. But twice now I have gotten sick here ordering the GF spicy chicken. Two times I have had positive Nima sensor readings as well. No longer in my group of restaurants I trust.

Overall Rating

Celiac friendly?

Yes

Review


My meal was fine, but others in my group were less impressed with theirs. Unfortunately, we had 4 sets of dirty cutlery at our table, which is a real turnoff. We had 2 Celiacs in our group, so we went because of the gluten-free menu. But it was only after we all started eating that we learned they no longer have gluten-free desserts. We had 3 birthdays in our group, and 2 of them are Celiac... And one of the Celiacs is a kid. What a HUGE disappointment. Why bother having a GF menu if you can't accommodate through all the courses.

Overall Rating

Celiac friendly?

Yes

Review


Great food, knowledgeable staff and great service.

Not celiac

Overall Rating

Celiac friendly?

No

Review


Nice GF menu, but I totally got glutened. I had the Mongolian beef off the GF menu. It has happened to me before at other chain locations. I'm not sure how trustworthy this chain is.

Celiac

Overall Rating

Celiac friendly?

Yes

Review


We have eaten here 3 or 4 times since being gluten free. They have a gluten free menu and prepare their gluten free items in a separate area of their kitchen. Gluten free meals also come out on different plates so it is clear they are GF. The food is good and we have felt comfortable with all of our visits.

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