We are visiting OKC for the first time and I have had prior pleasant experiences with PF Changs. Tonight was not that. The server at this particular establishment assured me that the meal would be gluten free. Within 30 minutes upon arriving home I got sick. My son has issues with gluten as well, he is also sick. NOT SAFE.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
Manger was very knowledgeable and kind. Cameover explained their menu then asked if it was a preference or allergy advised not a preference celiac disease he immediately said ok with it being an allergy we take it even further and brought out a special menu he printed out that removes all unsafe options completely so I didn't have to read all the fine print or look for a special image next to things. Food was great and service was good. Didn't feel like a bother at all and food was delicious. Separate packets of gluten free soy sauce, which is great but make sure they hand you the right ones they also have low sodium packets they accidentally handed me a mix.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Everything I ordered I made sure to order off the gluten-free menu and I let them know I needed Everything to be gluten-free buy here I lay in bed feeling horrible. I don't believe this is a safe place to eat if gluten causes you issues. I'm not celiac that I know of but I have bad reactions to gluten.
— Not at all
— Separate gluten-free menu
— Some
— Good
I ordered the Mongolian beef and white rice. It came out on a white plate and after the other food was served. It was VERY good, and I did not react at all. I am very sensitive. But, the service was HORRIBLE! Our waiter hardly filled our beverages. They were very rude when we checked in for our reservation. I’ve had Peiwei and that is the fast food equivalent to PF Chang’s and you don’t have to deal with the jacked up prices and reservations and rude service. You can pick up and go and eat at home.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I wish they didn’t get rid of their only gluten free dessert. It was literally the BEST gluten free dessert I have ever had. It was like a chocolate lava cake but a ball. I hope they bring it back eventually!
Edit: I got horribly sick the last two times I have ordered gf from here. I no longer trust it.
— Not at all
— Not Much
— Excellent
Great food and menu selection. GF entrees are brought out on a different type of plate to distinguish it from everything else. Egg drop soup is also GF
— Very
— Separate gluten-free menu
— Some
— Excellent
PF Chang’s is always good and safe. Communicate and tell them you need GF. Well trained and structured. Soy sauce has TONS of gluten. They get it and watch it.
Yes
They have an allergy system that allows them to put in your specific issues, mine being gluten and soy, and it creates the menu specialized for you. The staff and manager were extremely knowledgeable. They assured me that the kitchen has protocols in place and a Spears area, wok and utensils for the allergen area. I almost subtracted a star simply because, with soy being on my list, my only options were plain rice, egg, and a couple of steamed veggies. That said, I really enjoyed my white rice with egg cooked in it, and a side of steamed broccoli. I may take my own sauce next time. I’m extremely sensitive to cc and was fine after eating there, which is my gold standard!
Yes
Ordered the gluten free spicy chicken and noticed there were noodles in my food (ordered it to go). Wound up throwing up the whole night. This place is not celiac friendly! I think they use the same wok to cook everything in.
No
I have eaten here before as well as my home PFChangs. I have recently had an additional food intolerance added to my dietary restrictions. It was a mess figuring out what I could eat and ended up getting garlic spinach and a bowl of rice (bc steamed veggies and lettuce wraps was all that was available to me) and I still got sick. Most likely gluten cc based on symptoms. The reason for only one star though was a snarky comment from the management about my meal and that they were not initially going to let us use the $5 entree with any entree purchase coupon for my husband’s meal bc our other meals were GF. So, I pay more for my meal due to a medical condition and bc of that I can’t use the coupon on a regular meal???? I’ve never had any PFChangs be so complicated, condescending, or inept. Disappointed bc it’s always been a safe “go to” when traveling. Not so much now.
No
Good gluten free food and no cross contamination. Safe for celiacs.
Yes
They have a dedicated gluten free menu. My server was very knowledgeable and the food was delicious.
They are great! I never have a problem when eating here and it's delicious!
Great staff and menu! Yay we get Pad Thai!! Newly added and gluten free!!
Yes
Let the server know you have Celiac and you will be good to go. Excellent service and we visit as often as we can. As someone diagnosed with Celiac I would highly recommend this restaurant as a safe place to eat that is happy to accomodate the gluten free option. Never been sick by cross contamination when eating here.
The food was great! Our server, Emily, was knowledgable about what was gluten free. I felt comfortable and was very happy with my meal and service!
Yes
Lovely experience! I called ahead to put my name on the list and tell them about my dietary restrictions. They had a manager visit my table and both server and manager assured me my GF foods would be cooked in a designated wok. They even use little red dishes for the GF sauces. They took my celiac very seriously. The options were awesome: I had lettuce wraps, egg drop soup, fried rice, and the flourless chocolate dome. We will definitely return!
Yes
Ate here twice and got sick both times.
Yes
Excellent food, have eaten here many times with no cross contamination problems. Variety of options on the menu. A little pricey but nice to do once in a while.
Yes
Helpful staff. Wide GF menu. Love the Chang's Spicy Chicken (tastes similar to a spicy sweet and sour dish) which has a nice "breading" and yummy sauce. Desserts too!
Superb menu options and quality!!
Great Gf menu. Very nice selection of options.
I asked our server on two separate occasions about how they prepare the food and they both told us they prepare the gluten free dishes in a separate area of the kitchen. They have gluten free soy sauce packets as well if you ask. I come here regularly and the food is good. Gluten free dishes come out on a different colored plate too.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
We came here with a large party and the server did a wonderful job of accommodating and ensuring our meal was correct. We eat at our local one every few months and it was nice to go to this one and have the same experience.
— Very
— Some
— Excellent
I’ve been to this PF Changs several times and never had a problem. However, my last visit, they gave me the wrong sauce, and checking with the chef, they said it was very likely a wheat-based sauce. They have a system for ensuring the food is on a designated gluten free plate but no such system for sauce. Be careful if ordering here.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
Me and my husband used PF Chang's as our only safe option to eat out due to their gf protocols. The last time we ordered meals to go. When we got home my husband's food was luckily labeled (is not labeled every time we order) but had a mystery fried food in the dish. We called to let the manager know and she tried to tell us it was fine. I advised her it was not and likely won't be back due to trust issues. He had 2 bites but no reaction so that's good.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Good
The food was good and staff was very friendly. So nice to have an option while traveling. And the menu is marked!
— Gluten-free items are marked on the main menu
— Some
— Excellent