I have had good experiences at PF Chang's restaurants in the past, however this location is not careful with gluten free preparation. I have left this location and thrown up on the way home. Besides the fact that the food was oversalted and mushy, there was clearly some cross contamination. I prefer the St. Charles or Chesterfield location.
No reaction but always takes at least twice as long as you expect- to be seated, for food, and for check. Eaten here more than a dozen times at this location and always spend an excessive amount of time even if calling ahead for takeout. Don't ever get sick though!
Quality and cleanliness seem to be a bit lacking lately. Servers are hit and miss but seriously not of the same caliber as a few years ago. Went for my birthday and was brought the bill before we could even ask for desert. Oh well Ted Drewes needs to be visited any how.
Haven't gotten ill here, and the food is great and there are tons of options, as Changs is across the whole franchise. This particular location can be hit or miss with the servers, however. At other locations, the GF dipping sauce components and GF soy sauce are offered automatically, and if your companion is not ordering GF, you usually receive your rice in a separate bowl. Not always so at this location, and I often get confused looks when they are requested, and some eye rolls during busy times. You have to be on your toes at this location, as opposed to some others (Baton Rouge rocks), which actually educated ME about eating out when I first was diagnosed.
Haven't eaten here in a long time but I'm so glad we went! I've been missing Chinese-type food since diagnosed. Was very pleased with their large GF menu. My non-GF husband even ordered off that menu so we could share. Waitress was very knowledgeable about sauces I could or couldn't eat. Looking forward to going back. Food was great! Looking forward to trying dessert next time.
Great service and lots of GF choices.
Always good. Always great service Very gf conscience
So many g/f options and the staff is very well informed. We always have a great experience there!
The staff is knowledgable the menu had a lot of good choices. Your gf meal comes on a plate that had writing on it so everyone knows there is an allergy alert there Good idea
love their gluten free menu. I have never been ill from the Brentwood or Chesterfield locations
If you are Celiac make sure to mention to them that it is an allergy not a preference! They also have gluten free soy sauce make sure u ask! The Chang’s Spicy Chicken is Amazing! Although I have gotten sick before the waiter brought out regular soy sauce in a bowl and said it was gluten free.
2018 Though still completely safe, this location has really slipped. Food was overcooked and bathroom needs scrubbing. I guess my previous review was dropped because it was too old. Love the Chang's spicy chicken. Have never been sick eating here. Food and service are better than Roseville.
The gluten free menu is a bit thin, but there is plenty to order. They use separate stations for gluten free cooking. To prevent accidents, gluten free dishes come out on plates that are visually different than non gf plates. Fried rice is great as is the pepper chicken.
Our "go to" place for a reasonably good lunch or dinner , when time permits Food is always on par with other PF Chang's Service is in the usual rush mode , due to the customers always rushing Its like the 2nd busiest Chang's in the group and run by a licensee...They do a good job @ being a PF Chang's
Incredible beef fried rice dish! Egg drop soup, beef fried rice, and chocolate cake. I’ve missed Asian food since being diagnosed, and this was an awesome experience. Most Asian places are off-limits because of all this so I sauce, but PF Chang’s uses tamari. Great place and a great night. I am still on the hunt for more traditional and authentic Asian places that can handle the gluten-free, but this was definitely an excellent meal!
Ordered on GrubHub and very clearly outlined that everything needed to be extremely gluten free. Even called them to make it double clear. Yet, my delivery arrived with packets of soy sauce and fortune cookies (should have been my first clue) I proceeded to trust the food regardless and woke up the next morning feeling TERRIBLE. I would not trust this location if you have celiac disease. Two thumbs down.
Staff knowledgeable, great GF menu - loads of choices and all comes on plates easily identifiable as GF
Be warned that they changed the recipe on the Pad Thai. I got a noodle dish with meat, screambled egg and sauce with RAW & COLD carrots, green onions and bean sprouts on top. (I requested no peanuts). I called to complain bc bit looked like someone was lazy and only cooked half the meal The manager told me it was the new recipe and presentation... I won't be ordering that again. Previousal Review I have never gotten sick. I like that they use separate plates for gf, so you can verify they brought you a gf meal. Just ask and verify if it doesn't come on the special plate and verify the sauces when they come to the table.
Visited today for the first time and had a great experience. Our server was very knowledgeable, the food was delicious, and I didn't get sick! A+
I am a very sensitive celiac and I didn’t get sick here at all. Will definitely return again and again!!
I ordered multiple dishes and specified that all had to be gluten-free because I have celiac disease. The dishes were labeled gluten-free and the receipt indicated the same. ALL DISHES FAILED NIMA TESTING. Had I eaten anything I would have been made sick. Avoid this place if you have celiac disease!
So not only is PF Chang’s Very Knowledgeable about gluten allergies that I have...they are accommodating of my wife’s but allergy! The waitress mentioned to the manager about our allergies...and he printed off a special menu for us that was SAFE for both allergies, as their meals are served family style.
So happy with our meal! This is our 2nd visit to a PF Chang’s! My son and husband have CD. Our waiter was very knowledgeable about cross contamination. The GF came on different plates! I would recommend this 100%!!
I added a review here because of our first time eating at this PF Chang’s location, after which I got very ill very quickly. We suspect the appetizer we ordered was not prepared GF - most likely the server’s negligence. Since then, we have gone back several more times and not had any problems. So be careful to emphasize you are celiac if you need to! Otherwise, another great PF Chang’s.
Ordered from here on GrubHub. They have a menu option where you can write in dietary restrictions and made sure to give me soy sauce with a bright orange gluten free sticker on it (even in it's own bag). No side effects from cross contamination. Will be ordering from here again.
So we eat here for last ten years. No issues. Went Monday night for my bday. We were a party of 7. So sodas flat ugh. My friends has a seafood allergy. Served shrimp in the wonton soup after we told them no shrimp. My sons dinner not cooked. Now to me. I have celiac and I ordered gf Mongolian beef. They chefs were getting yelled out by manager due to talking on the phone while cooking. I ate dinner and within a hour omg. I was so sick. I called corporate offices. They called me back and went to restaurant to retrain them how to be aware of allergies. What a terrible way to spend guy bday. I will not be going back.
They always take my GF/DF needs seriously and print out a menu just for me with items I can safely choose. I always feel good eating here, it’s delicious, and I appreciate their concern for my health. This is my go to restaurant because I know it’s safe.
Had my nima sensor and ordered gluten free lettuce wraps the food tested positive for gluten spoke to the manager another meal was made and it was gluten free. Service was great Devin was the waiter that worked with me. I would suggest buying a nima sensor to make sure your meal is gluten free
Knowledgeable server, clearly marked menu, truly love that gluten free dishes come out on their own MARKED plate and the server repeats it when delivering.
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