They have gluten free crust and cauliflower crust. The staff were very cautious of changing their gloves.
They don’t even know if the sauce is GF! Then don’t clean the counter and put your tray on top of all the food and crumbs. I told them thanks but ill go somewhere else.
The staff was very knowledgeable about the ingredients in their food and were more than willing to check labels if they were not 100% sure. The vegan cheese was a great alternative as well! They changed their gloves, used different utensils and cutting boards to cut the pizza, and cleaned their space for me before making my pizza! Awesome service and very friendly!
No longer serve gluten free pizza
They take a lot of precautions when you saw gluten free
I've been to the newer one in Hendersonville and they take extra precaution when you tell them gluten free. They change gloves, use different pans, tools and cutting boards. And the pizza was excellent.
Their website says, "Due to the risk of cross-contamination, Pie Five DOES NOT recommend this pizza for customers with celiac disease or gluten allergies." (CAPS in original at http://www.piefivepizza.com/menu/) Think I will heed their warning because I get really sick when I eat even tiny amounts of gluten.
Good individual-sized pizza. Tool good precautions to prevent cross-contamination with wheat.
We eat here weekly. my husband says it's the best gf pizza he had tasted and we've tried a lot. A++ from us
Um... Well I just have to say... I had called and they said they don't usually do to go orders. I said that I only had a 30 min lunch and work in a huge office building that takes about 5 min to get out of and into my car and about another 10 to get to their location. They made an exception... Which I appreciated because I forgot my food at home today. Totally made my day better... So thanks... Also the pizza tastes amaz! My first time there. I eat gluten free b/c of genetics not celiac... so I'm not exactly sure if it's completely free of gluten... but what in life is 100% guaranteed? I don't have celiac so I don't know how friendly it is for them.
the food was great, but the lines can be a little long. the menu clearly states that if you have a severe allergy to gluten, not to eat here. If you are just gluten sensitive, they take the necessary precautions making your pizza. the first reviewer should of talked to a manager and read the full menu before such a unnecessary bad review
My family came on opening day, and I was hopeful from the reviews on other Pie Five locations around the country that they would be able to cater to the gluten free diet. That said, they used the same ingredient bins that are used with the gluten pizzas, and did not seem to understand cross-contamination (they did change their gloves, used a different tray for the pizza crust that was wrapped in plastic and opened in front of you, and the pizza was put in a to-go box instead of a tray). This may be due to it being opening-day and not having much experience yet. If they started using fresh ingredients from unopened bins and were more careful, then it might be an option.When all was said and done, my husband and step-son loved their gluten pizzas and side salads (they have a great bundle option), but I ultimately decided not to take the risk and took the pizza home for my husband to eat the next day. I was torn between wanting to try the pizza and avoiding being sick. It wasn't an "if" I would end up sick, as I saw the ingredient bins and knew there wasn't a chance I would walk away unaffected. It just wasn't worth it, so I couldn't even tell you if the pizza crust was any good.Overall, I do NOT recommend for Celiacs or those who are very sensitive. It's more cost effective to pick up a frozen Against the Grain pizza (which is larger anyway and thicker crust) and cook it at home.
I would not consider this place friendly or celiac friendly. You can have sauce and cheese. That’s it. She said the only other topping that was offered gluten free was Italian meatballs. I don’t know how vegetables ended up with gluten all in them but what can you do? I had to ask for my cup, my salad, and if the ranch was gluten free twice. The worker really didn’t know what she was looking for so the other employee went back to check and she said ranch and Italian were gluten free and then the other girl says she said the ranch wasn’t gluten free. I said no she didn’t I heard her. Then I made the lady repeat herself. I then had to ask for my Cesar salad again. She hands me a Cesar salad with ranch on it. I said since when did I ask for ranch on my Cesar. My daughter is the one who needed the ranch and you handed her ranch. She said you asked for ranch I said no I didn’t. I ended up just saying forget it about any dressing on my Cesar at this point and sat down before I sounded rude. On a positive note the employee that was helpful just didn’t smile at all changed gloves and used a new spatula to spread out her sauce with. I’ll take all the precautions I can get but a smile and friendliness is always great too!
The staff is careful if you express to them that you cannot have cross contamination. I watched them prepare the pizza, and requested topping from the back up containers down below. My little one and I both have celiac and have not experienced a reaction. Not the worlds best pizza, but quick and good. *Make sure you watch them prepare it and ask for toppings and sauce from below!
As as soon as I ordered a gluten free crust, the server immediately changed gloves and grabbed a different tray for my crust. He ensured the toppings were gluten free as well. When it came out of the oven they used a specialty tray and different cutter dedicated to gluten free. I really liked the crust and will for sure be back!
I’ve read great reviews for other locations of this chain but I can’t recommend the airport location. The staff used the same utensils (ladle for sauce, pizza cutter) for my GF pizza and my husband’s non-GF one. Next time we’re at BWI we’ll go back to Silver Diner instead.
I have Celiac Disease and I've never gotten sick here. I am very sensitive to gluten and have always watched what they do. I usually ask them to wipe off counters and they use different utensils to cut and place my pizza on. The GM is very knowledgeable. No place is going to be gluten safe unless the whole restaurant is gluten free. You always take a risk! Just he your own advocate!
Asked for ingredients to be put in separate on my gf pizza from the back due to watching them cross contaminate ingredients. Manager came from the back & advised if you have an “allergy” this is not the place to eat. Even the back is cross contaminated
Though they change spoons for the pizza sauce when you order gluten-free, the sauce is already contaminated from the many times they used it to spread sauce on all the other pizza crusts. However, upon my request, they pull out fresh tubs of sauce, cheese, and the other toppings. As another reviewer mentioned, the pizza pans do have holes in them and they do not wipe the counters like I have seen Chipotle do. But I am not sensitive and I already feel like I am holding up the line and making them jump through hoops, so I don’t request them to wipe down the counters first. Pizza tastes awesome and I love getting gluten-free pizza and racking up rewards points at the same time using their app.
They change their gloves (but I’ve been there multiple times and sometimes they don’t, so ask) and have clean pans to put the pizza on through the oven. The process is not entirely free of contamination, but I've never had problems and I'm Celiac. The price is decent too! You can get as many toppings as you want.
Great protocols...changed gloves, separate pans, cutters and sauce. We could see everything in the process and were impressed.
Delicious gluten free crust, plus they very carefully keep the crust separated from contamination, cooking it on a separate grill plate. The lady here was very celiac friendly. She said a cook of theirs has celiac, so they are very careful here. Had the crab, tomato and cheese pizza and it was great!
The Staff was helpful and took precaution to keep my Pizza safe. I enjoyed the Cauliflower Crust and it was FANTASTIC - gf and I’d def recommend it. I have Celiac Disease and didn’t experience any issues.
Most of the staff here aren’t friendly or helpful and finding someone who is trained about gluten free and cross contamination isn’t easy. If you do go here, you have to watch and then talk them through it, making sure they don’t use the same utensils, etc and then be prepared for attitude if you have to correct them. It’s just not worth it. * Not all Pie Fives are like this, just this one seems extra bad.
Staff was nice but not knowledgeable. I walked them through every part of making the pizza and watched them very closely to make sure the pizzas didn’t touch. No employees touched the pizza without fresh gloves. I also asked that they do fresh sauce and spoon as well as the toppings! My daughter is very sensitive.
The guy working is gluten free as well so he was very very helpful. He cleaned the surface off, changed his gloves, got a new cutting board and pizza cutter! Everything is gluten free for sauces and toppings. I got the cauliflower crust- Alfredo pesto chicken pizza! It was amazing! Will come back
The staff was fast and friendly and conscious of the Celiac Allergy.
They have 2 options for gluten free- regular gluten free crust and a cauliflower crust. I am also dairy free and they have a vegan cheese!!!!! The staff went above and beyond. They pulled out a pizza crust box with the ingredient list for me to look at. They got a fresh cutting board for my pizza. Super service.
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