Pieology

6 recent ratings
$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pizza
Safety Rating
6 ratings

As rated by the community

98-1005 Moanalua Rd
Aiea, HI 96701
Collections
In 1 Public Collection

Most Recent Reviews


Overall Rating

Review


Heed the warning, this place has flour everywhere. Even when I order a gf pizza, my family ordered regular crust, she picked the gf out, then proceeded to make the rest of my family's crust with flour, turned to me and asked what I wanted I said for her to change her gloves!! She was just going to add my toppings after using flour for the other pizzas! Another gentleman added my topping, no clue if he changed gloves. I have no clue if it will have a reaction, but I'm afraid I will. This place needs to educate their staff if they are offering up gf pies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 2 months ago read full review

Wheat Allergy

Overall Rating

Review


Have ordered from other pieologies and been fine, and their website even talks about special procedures taken to prevent cross contamination, but went into this one and there was SO much wheat flour everywhere, every surface. They asked if my gf was an allergy or a preferance, (I'm celiac) and they changed gloves. They got a gf pizza dough frozen out of a little freezer below the station; there was flour all over the top of the freezer, and even though he put on new gloves, he touched the floury freezer door with his "gf" gloves. So silly. Also, all the toppings were in one buffet style station, so i just opted for no toppings as they were all floury and cross contaminated. They didnt have a separate oven either and just put it in the main oven. Not happy at all as a celiac eating out with friends.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 4 months ago read full review

Gluten Intolerant

Overall Rating

Review


Good pizza, they’re cautious with cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pizza

Categories

  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout
  • Vegan Friendly

Photos


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More Reviews


Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Gluten Intolerant

Overall Rating

Review


Pizza was super good! The staff was knowledgeable and would let each other know that they needed a glove change. Prep stations are not split so there is a chance of contamination but I never got sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Offers outdoor seating
Updated 1 year ago read full review

Overall Rating

Review


Great GF pizza! Ordered online, to go. Ate at the beach and felt fine afterwards.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Updated 1 year ago read full review

Overall Rating

Review


The food was great. They had two options for GF crusts. They did have some protocols for preventing cross contamination (changed gloves and put my pizza on a paper to protect it from touching surfaces) but I wouldn't assume they were 100% effective.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Not gluten friendly. They do have a gf crust but they said none of the meat toppings were gluten free. Shared oven. Flour everywhere. The staff was very helpful in making sure I knew what my options were because they did not want me to be sick. Did not eat here after finding out all the information.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Gluten free pizza is delicious as are the salads and you can customize to your taste

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


When I told the server I had a gluten allergy she immediately changed her gloves and relayed it to the rest of the line. I’ve eaten here twice. The first time I did not get sick. The second time I did. They are doing the best they can to accommodate, just be careful.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


The staff was great about knowing to change gloves as soon as I ordered the gluten free crust. They have separate sauces and a dedicated gluten free oven as well.

Updated 5 years ago read full review

Reviews of this Chain

Asymptomatic Celiac

Overall Rating

Review


Pieology is a franchise that makes reasonable pizza in front of you the way Chipotle makes your burritos. Your pizza will pass through a few hands. They have gluten free crusts and cauliflower crusts. The first lady that pulled out my gf crust clearly has no idea what celiac is when I mentioned it, and didn't change her gloves. To her, this was just another pizza. The second and third ladies did understand celiac and followed good procedures. My toppings were got fresh from the back with new gloves to prevent cross contamination and the pizza was put in the oven on special metal plate, not the wooden ones like for the others. So clearly, this was a case of one person not being trained well. Anyway, the gf crust was a bad cracker, so I wouldn't recommend anyone going here. There's better gf crust around. Toppings were fine.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


We had an exceptional experience today. The gal that made our pizzas made sure to use uncontaminated trays. She pulled all fresh product from uncontaminated containers. She changed her gloves and was so thoughtful in every aspect of preparing our pizzas. We are grateful for her care. And our pizzas were tasty. Oh, and the GF crust has a sweetness to it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Want so badly for it to be safe but uses the same ovens and I get sick every time

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Hashimoto's

Overall Rating

Review


The employees change their gloves and will also make the pizza on a separate pizza pan.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Options were available, and I ordered online so I am not sure what precautions were taken when preparing the meal. I did have a low level reaction though. If you have an allergy with mild reactions, this place seems fine. Anything more and it’s a no-go

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dairy-free
  • Offers delivery
  • Offers online ordering

More Info