Plaza Azteca
$ • Mexican Restaurant
Most Recent Reviews
We went and asked for a gluten free menu. The server said she had 0 idea what gluten was. I have never left a restaurant before…but we did.
My cousin works here and says the chips are fried in a separate fryer. I’m not sure about staff knowledge of allergens but our server knew what gluten was and noted it for the kitchen to take precautions. The food was lovely and great margs.
Server ignored our allergy twice during the meal, serving wheat tortillas with our gluten free meal, then not alerting us that the corn chips were cross contaminated, even though we asked. My daughter was very sick that night, through the next day, and into the following morning. I went back to speak to a manager to request that he retrain the server. He said his servers have already been trained and ignored the issue.
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More Reviews
Gluten free options marked on menu. Lots to choose from
Reviews of this Chain
Chips in gluten free fryer!!! Confirmed with two servers and then the manager, twice, because the other Plaza Azteca locations do not have multiple fryers with clean oil. Also sautéed shrimp in clean pan and made a corn tortilla quesadilla. Confirmed corn tortilla when bringing food out before we could even ask.
Unfortunately, we did not have a good experience at Plaza Azteca. After reading several good reviews, we were excited to try it. After talking with the hostess and our server to confirm that they could accommodate a Celiac allergy, we ordered our food. When someone other than our server brought the food with the other food, we triple checked with him and weren't confident in his response so we checked back with the server before my son started to eat his food. He confirmed it was prepared completely gluten free. Then, around 5 minutes later, after my son had already started eating, he returned to say that the cook suggested he not eat the fries because they weren't sure. Without sharing the details, it was a traumatic experience for my poor kiddo. I am very disappointed in how this was handled. We couldn't really enjoy our meal so it is hard to comment on the taste/quality.
The tacos were excellent and the food was incredibly fast. I don’t think it’s called Azteca anymore - Plaza Mexicana is the name
Delicious steak tacos; beans & rice too. No issues. Highly recommend.
Nothing here is gluten free. The staff is clueless about allergies.
Be very careful with any Mexican restaurant, but especially this one. Many of them will marinate their chicken and beef in soy sauce or other gluten containing marinades. This place marinates their meet and contaminates it.
If you have celiac, avoid this place.
