Portillo's Hot Dogs

1 rating
$ • Fast Food Restaurant
2306 E Lincoln Hwy
New Lenox, IL 60451

Top Reviews


Celiac

Overall Rating

Review


Their fries have their own fryer. We bought our own gluten free buns and just ordered burgers/hot dogs bunless and brought them home and put on the buns we got. Neither of us got sick but i wouldn’t say they are gluten friendly just if your careful you can still enjoy. I would still call however if you have questions.

As far as i know it’s just the fries. But if you add the cheese it’s also safe from cross/contamination. But not the cheese on the burgers.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • None Listed

Categories

  • Fast Food
  • Kid Friendly
  • Takeout

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Reviews of this Chain

Celiac

Overall Rating

Review


I was told the fries were in a separate fryer so I ordered them and a milkshake. I was throwing up 2 hours later and had the worst glutening of my life. Later found out the oil uses a shared filter with their gluten food. So not gluten free. Will never go back

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Ordered nudie hot dog and there was bun residue on it! Lazy

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
Celiac

Overall Rating

Review


I have never encountered a restaurant manager who cared less than the one I encountered here about suggesting anything I could eat. I was expecting to be able to have a salad with modifications at least, but when I asked the manager if he had anything gluten free, he just said "No."

Celiac friendly?

No

Celiac

Overall Rating

Review


Food is really good, however it would be way better if they had buns. If they had buns, I feel cross contamination could be a nightmare as well. I did not get sick, but it was not fun eating hot dogs and Italian beef without bread. if you want a hot dog I recommend Frank's on first in Hinsdale.

Celiac

Overall Rating

Review


The manager worked closely and very well with us and handled our order personally.

Celiac friendly?

Yes

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