Portillo's

3 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
2 ratings

As rated by the community

9400 Skokie Blvd
Skokie, IL 60077

Most Recent Reviews


Celiac
2 months ago

As a former worker I can confirm that nothing here is celiac safe! Shared fryers and in general all equipment is shared with bread items. Even milkshakes are blended with the same blender as the cake shakes and malt shakes, making them not safe. Be careful!

Safety
Taste
Variety
Safety
  • — No dedicated fryer
Gluten Sensitive
4 months ago

They used to carry tuna that you could get without a bun, but they decided to carry breaded whitefish instead. Almost nothing on the menu is gluten free, other than maybe grilled chicken without a bun. Which you can get everywhere.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Symptomatic Celiac
2 years ago

Hey I am vegetarian and have celiac, and when I mentioned those two things they rudely dismissed my needs and asked what I would like they seemed frustrated when I asked questions about there fries and did not seem to care. Agin I am vegetarian so I got a salad without croutons and without dressing so definitely not many options for me or GL people.

Is there a gluten-free menu?
  • — No gluten-free information on the menu

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

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Reviews of this Chain

Celiac
1 month ago

I recently visited Portillo’s, and I was pleasantly surprised by their attention to dietary needs, including some gluten-free options. While they don’t have a dedicated gluten-free menu, they do offer modifications that make it possible to enjoy their delicious food safely. For example, you can order many of their sandwiches without the bun or opt for their hearty salads, which can be customized.

Their staff was knowledgeable about gluten-free options and willing to accommodate requests. I appreciated their care in preparing my meal, ensuring there was no cross-contamination. The chopped salad, without croutons, was fresh and flavorful, and the option to enjoy their iconic Italian beef sans bread was a nice touch.

Overall, if you’re gluten-sensitive or have Celiac, Portillo’s offers a few tasty options that make dining out enjoyable. It’s not a full gluten-free experience, but they do a solid job for a fast-casual restaurant.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — No dedicated fryer
Wheat Allergy
2 months ago

This place was great! I had the Chicago combo bowl (shredded Italian beef with a Italian sausage and cheese) along with fries. It is counter service and the guy immediately told the line who was making the food that I had an allergy and to clean up station and change gloves! I was impressed! Coke products too! Will definitely go back!

Safety
Taste
Variety
GF Menu Items
  • — Fries
Celiac
3 months ago

I don’t know why this place is listed as gf. They don’t have gf hot dogs.

Safety
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Variety
Symptomatic Celiac
5 months ago

It was ok—ordered burger with no bun and fries

Safety
Taste
Variety
Celiac
5 months ago

There is no dedicated fryer here despite website. Burgers can be done in a lettuce wrap.

Taste
Variety
GF Menu Items
  • — Burgers
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — No dedicated fryer

More Info