Portillo's

It was ok—ordered burger with no bun and fries

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Lol don’t come here. They said they can’t help cross contamination and the bowls look so gross. The dogs without a bun is a waste. If you’re with a group you can come but I would never choose to. Expensive too

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Have sandwiches in bowels so no bread! Fries were GF not sure if they were in a different fryer. It was really good, definitely a regular place. Ps if u don't want the bowel you can bring your own bread.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegan options
• Good vegetarian options
• Good with other allergies
• Offers delivery
• Offers online ordering

There is no dedicated fryer here despite website. Burgers can be done in a lettuce wrap.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

The person taking my order at the drive thru had no idea what a food allergy was and seemed to have no interest in helping me navigate the menu. Luckily I didn’t have any ill effects from the classic combo bowl. Their fries were great. Also regarding the other review, the allergen guide on their site lists the Italian bowl as containing gluten.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

We stopped here to get a bite to eat. We got the Italian combo bowl which is gluten free. You’ll get some choices of cheese and peppers. We also got the chili cheese fries and they told us it was gluten free . Great food and wonderful service.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They currently offer Italian beef bowls that you can add toppings and even add Italian sausage.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering

Dedicated frier for fries so they’re gf, but if you don’t eat meat or have any questions at all you’re screwed. I was able to see online that the frier is for fries only making it gf, but staff was NOT knowledgeable (at one of their biggest and newest locations in Chicago…), and acted super annoyed by safety questions. Plant based hot dog is vegan but NOT gf and i had to ask 5 people to confirm if the hot dog itself had gluten (it does). Every answer was “well the bun has gluten”….obviously… but shouldn’t staff be knowledgeable about the other 10 ingredients? Wouldn’t risk it!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu