QDOBA Mexican Eats
$ • Quick Service Restaurant
Most Recent Reviews
Staff willing to change gloves but shared with me that they would not be able to guarantee safety from cross contamination (serving spoons touching flour wraps and back in same ingredients, no fresh ingredients available to pull from to avoid contamination). Didn't feel safe enough to even attempt to eat
Much like Chipotle, got a bowl. It was pretty good, felt safe. The safest option is getting a bowl. I wouldn’t have an issue coming back here, felt as though they were careful.
Really good as usual. They have a detailed allergen menu online I recommend looking at previously to ordering. If you tell them you have an allergy, they will change their gloves. **Very similar to Chipotle
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More Reviews
The server had no idea what “gluten”, gluten-free, or “I cannot eat wheat” meant. I tried all of these phrases but she looked perplexed, waved a stack of wheat tortillas at me and said, “you want these”?? Someone else overheard and came over to tell her which things I could eat and couldn’t, and then promptly left again. The server did not change her gloves, and left it up to me to pick the items for my bowl that I thought I could eat. The bowl was tasty, but who knows if there was cross-contamination.
Server changed gloves and advised me not to have the corn shell as they deep fry it. Had a taco salad. She got a fresh bin of cheese out for me. She was knowledgeable and downright stellar. I’d eat here again. The food was great.
Pretty much the brisket taco salad was the only gluten feee but it was very good.
Dedicated GF
The server was knowledgeable when I told them that I have celiac disease. She immediately changed her gloves and told all of the other servers. It is NOT a dedicated gluten free kitchen, but similarly to chipotle, the meats and veggies are all GF - avoid the tortillas, potatoes (deep fried), and sauces (except pick de Gallo)
Excellent. Food tasted great. One of the staff went and washed and changed gloves and then spent the time to take our food down the whole line in order to minimize any risk of cross contamination. Not only did it taste great and feel good in our stomachs but it also was affordable.
Over the past few years, this has become my go to for eating gluten free for around $10 at the airport.
I do ask the person working to change gloves and be the only one prepping my bowl. I learned to ask from a different location's manager who is celiac.
Only negative I've experienced is that each person is so different when portioning. Sometimes my bowl is quite full and other times it has lots of airspace.
I had to ask the server to change his gloves, which he did, but only put salad in the bowl and passed it down the line to the next person without saying a word to her about my celiacs or anything. Her hands were all over my salad after touching the flour tacos in line in front of me. Not safe for celiacs. Better off going just down the hall toward terminal to floret, where they have premade food in the deli case marked gluten free or several gluten free options on the menu
No dedicated kitchen space but when I told the staff I was GF one of them changed her gloves and walked through all the choices with me. Great tasting food too . Brisket, rice, veggies, salsa, guacamole, cilantro, black beans, and GF queso sauce for $9.25.
Fourth experience (Jan 2019): I had a burrito bowl with double meat. I did not get sick. Prior to my other dining experiences here, they did not change gloves or spoons at my request. I was very unhappy about this, however I did not get sick and I'm pretty sensitive to cross-contamination.
Third experience: Same as first, see below. Excellent awareness and desire by staff to accommodate gluten issue. My overall suggestion is to be very straightforward with your server and insist they respect your gluten issue. They do a good job, but you need to also be assertive (if needed). A safe and delicious place to eat!
Second experience:
Not nearly as gluten friendly. Lady at counter had no idea what Celiac, gluten, or wheat allergy were or the issues they cause. No change of gloves or utensils. I know what to eat to stay GF and safe at Qdoba. I doubt I'll get sick, but this experience was no where as good as my last at this location. My advice would be to be insistent about the need for GF.
First experience:
Fantastic experience. Told the girl at the counter that I had Celiac's and needed strict GF. She immediately changed gloves and got new serving spoons. The entire staff took this very seriously. The Qdoba website is also quite informative, but you need to spend some time looking around and clicking miscellaneous links to find it. Thanks SEA-TAC Qdoba.
The staff was very understanding, but they were busy and had very little knowledge about what menu items were GF, so I decided not to risk it.
I was pleasantly surprised by the gf options and the quality of the food . But best of all, when I told the server that my grandson has celiac she immediately threw away her gloves, washed her hands thoroughly, put on new gloves before serving his food. Excellent awareness.
went to order, was told I could just have a bowl. No glove changes, no spoon changes, after songs were rubbed in tortillas and placed back in containers. Didn't even risk it.
This is an order at counter place similar to chipotle in the central food court. Employee said everything (but tortillas and chips) is gluten free. Please ask again for confirming reports. Ordered burrito bowl.
Reviews of this Chain
Recently diagnosed with celiac and I can be very sensitive to gluten. I’ve eaten here twice with no reaction! I love how friendly and accommodating the staff is, they will change gloves and use separate utensils for everything. I finally have a safe place to grab food when I don’t have the time/ feel like making my own!! :) The manager and staff were very knowledgeable about the allergy as well, all green flags here!!
This was the worst service I've ever had here at this location. I always get a Queso Burrito Bowl. I always ask the worker to please change their gloves since they've been touching the flour shells. The workers have always kindly done so. Today the female worker said they are not supposed to take their gloves off, asked what my allergy was, said everything is gluten free. I said ,no the shells are flour so they are wheat. She continued to argue with me saying maybe they are gluten free. I said, NO they are not. She finally changed her gloves and made my order but didn't look happy. I shook my head in disbelief!
Staff was great when I told them my wife has Celiacs and were very knowledgeable on procedure and what she could have and couldn’t have. They have a lot options.
It’s a taco bowl place… make your own GF.
My experience highly depends on who is helping me. I work down the street and this is one of the few places I can (theoretically) eat with celiac. A couple days ago, I ordered chips and queso. (Did not know at the time that the chips are possible for cross contamination oops) but I asked the guy if he could change his gloves because I had celiac. He not only changed his gloves but went in the back and got me a fresh batch that no one had dipped in yet to decrease risk of contamination. And did it all with a smile on his face! Today I went to get a bowl. I told the girl the same thing that I have celiac and asked her to change her gloves. She shut me down and said I shouldn’t eat here because of the “buffet style” layout of the toppings. I was flustered and didn’t want to argue so I just didn’t get anything. It’s frustrating because the toppings on the bar do not contain gluten at all. It is so easy to accommodate for me, I’m not that picky. All I’m asking is for a simple change of gloves. I’m new to having celiac so maybe I’m just angry about that, but my interaction tonight was upsetting
