Red Lobster

2 ratings
$$ • Restaurant
Reported to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

3938 NY-31
Liverpool, NY 13090

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


I was provided an allergy menu and was able to select a great dinner from that. I went with the pick two dinner and had double shrimp scampi with steamed broccoli (I was told the broccoli is steamed in an unopened bag) and mashed potatoes. It was very good and I have had no issues. I waited until the next morning to write this review to be sure.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Reservations recommended
Updated 1 year ago read full review

Celiac

Overall Rating

Review


I was actually very surprised how well I did it this restaurant. There were a number of choices that I could choose from. There was dedicated GF menu. I called ahead and spoke with the manager and he assured me that if I choose off that menu that I should be very safe. Anything that is broiled, specifically, is safe because they item ia put and cooked in a glass crock type dish. That way, there is no contact with the grill/oven/etc. Still nervous, the day that we went to the restaurant I spoke with the manager and the waiter and they both assured me that I would be safe with what I chose. I chose broiled shrimp and scallops, baked potato, and broccoli. It's been 4 days and I've had no symptoms. The waiter was very good working with me and very patient. Being this was the first restaurant that I have eaten in since my diagnosis six months ago, he was calm and answered all my questions and I felt safe about eating there. I would highly recommend going to this location.

Updated 4 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

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Reviews of this Chain

Overall Rating

Review


An allergen file was given and I had the grilled option of lobster, shrimp & baked potato, very nice!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Review


They have a few different choices. They have come out with a new menu but don’t have a gluten free menu so they gave me the allergy list binder so I had to play detective to figure out what I could have. I ended doing the pick 2 main dishes and a side combo. I had shrimp scampi with steam broccoli. That was enough for me and tasted great!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


I haven't been to Red Lobster in years. I asked for the allergen guide and they brought me a notebook with all the major allergies. They even had a column that indicated a higher level of possible cross-contamination because of how it's prepared. I got a loaded baked potato and coleslaw (neither marked for cross-contamination). I did not get sick. It's good to know that's an option if needed.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Allergen binder provided upon request, server seemed half-knowledgable but nice about it. Not sure if sensitivity was noted to kitchen or not, but he asked regarding gluten in the dish I had wanted (it was from the orzo rice, which I don't want anyways). I've always gotten the scallop & shrimp skewers with double scallops instead, no rice. The binder was a little long and overwhelming, no dedicated menu, but it works. Don't feel the best after the meal, but maybe it was just from all the oils.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Years ago they were good. Now they’re terrible. Staff had no understanding of gluten issues, food was terrible with small portions, everything is overpriced, & manager didn’t care about customer concerns. The chain’s going bankrupt for a reason. Run away.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

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