Red Robin

I have been to many Red Robins and have never had an issue with order specifications until today… I ordered a burger that needed fried jalapeños omitted and I also surprisingly had to confirm that I needed fries in a separate fryer, after I added that I needed GF for allergy (I’m used to being asked “preference or allergy” so the omission of that question made me suspicious of the server’s knowledge).

When I got the burger, the bun appeared to be the GF one they use, but on the burger were the breaded and fried jalepeno coins. Fortunately they left the burger on the table while they made a new one. (Otherwise I would have been nervous they just removed the jalapeños.) I had them bring me new fries also. Hopefully I won’t feel sick later :(

Oh, and when our bill arrived, my burger was on their twice because of the remake. Fortunately we were paying attention and pointed it out to our server, and after some waiting she finally fixed it.

If going- make sure to check everything carefully: food, order specs, receipt!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The server wasn’t sure what gluten was, but told the manager (without me asking him to) that I have celiac disease after I ordered my food. The manager came to the table and ensured that he would be in the kitchen making sure the food was safe and explained that they have a process for when people have allergies and intolerances. I was impressed!

Celiac friendly?

Yes

Tawny our server was knowledgeable of celiac and Thomas the Manager made an extra effort to set our minds at ease, and even explained to us the fryer set up. My daughter had the bacon cheeseburger and fries with no reaction.

Celiac friendly?

Yes

Hit or miss. I’ve found it’s better to go when it’s not peak times. I’ve been given a basket of fries with a piece of chick strip in it and also had my plate with a gluten free bun and “allergen fries” come out with what looked to be the breading from an onion ring on the plate. I don’t think the servers at this location care. The one in Jones Valley is better.

Celiac friendly?

No

Dedicated fryer for gluten free fries - love them!

Glad they changed things so I can have a burger and fries!

Food is delicious and I have never been sick or contaminated by Red Robbin. However, the staff and management is horrible. You are lucky if your waiter/waitress comes to check on you; and usually it's not because they aren't working. Poor management leads to poor service.

Celiac friendly?

Yes

We have had multiple good experiences with this Red Robin.

Their hamburgers are half the size if the one in Plainfield IN. Patties look look they were bought preformed and cheap.

Celiac friendly?

Yes

Celiac friendly?

Yes

My son loves the g-free burger with a bun!! Knowledgeable management too!

Not a ton of food if you are allergic to even the cross contamination of wheat products but I was given a printed menu of gluten free foods. Their gluten-free bun was really good!

We have been twice now, the staff addressed any allergies. The cauliflower pizza is amazing. I understand the huge risk of cross contamination and I’m quite sensitive.. however I had no problems with their pizza both times we went! Will come back again!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

A regular for us. Great gf fries and burgers with gf buns.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good with other allergies
• Offers delivery
• Offers online ordering
• Offers outdoor seating

I have had several good experiences here. They have a dedicated fryer for their fries and always take my order seriously. Make sure to mention you have a gluten allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Had a gluten free bun cheeseburger and they have the option to make your steak fries gluten free, it was so good!! Will definitely eat there again.

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They have really good gluten-free buns and they make everything in a separate area I've only had one issue where someone gave me fries that were cooked near gluten but i could easily tell because they dont put seasoning on their gf fries (but you can put some on yourself still) and they usually have purple sticks in the gf burger but they might have stopped doing that

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Offers online ordering