I have been to many Red Robins and have never had an issue with order specifications until today… I ordered a burger that needed fried jalapeños omitted and I also surprisingly had to confirm that I needed fries in a separate fryer, after I added that I needed GF for allergy (I’m used to being asked “preference or allergy” so the omission of that question made me suspicious of the server’s knowledge).
When I got the burger, the bun appeared to be the GF one they use, but on the burger were the breaded and fried jalepeno coins. Fortunately they left the burger on the table while they made a new one. (Otherwise I would have been nervous they just removed the jalapeños.) I had them bring me new fries also. Hopefully I won’t feel sick later :(
Oh, and when our bill arrived, my burger was on their twice because of the remake. Fortunately we were paying attention and pointed it out to our server, and after some waiting she finally fixed it.
If going- make sure to check everything carefully: food, order specs, receipt!
— Not very
— Separate gluten-free menu
— Some
— Good
The server wasn’t sure what gluten was, but told the manager (without me asking him to) that I have celiac disease after I ordered my food. The manager came to the table and ensured that he would be in the kitchen making sure the food was safe and explained that they have a process for when people have allergies and intolerances. I was impressed!
Yes
Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.
Tawny our server was knowledgeable of celiac and Thomas the Manager made an extra effort to set our minds at ease, and even explained to us the fryer set up. My daughter had the bacon cheeseburger and fries with no reaction.
Yes
Hit or miss. I’ve found it’s better to go when it’s not peak times. I’ve been given a basket of fries with a piece of chick strip in it and also had my plate with a gluten free bun and “allergen fries” come out with what looked to be the breading from an onion ring on the plate. I don’t think the servers at this location care. The one in Jones Valley is better.
No
Dedicated fryer for gluten free fries - love them!
Glad they changed things so I can have a burger and fries!
Food is delicious and I have never been sick or contaminated by Red Robbin. However, the staff and management is horrible. You are lucky if your waiter/waitress comes to check on you; and usually it's not because they aren't working. Poor management leads to poor service.
Yes
We have had multiple good experiences with this Red Robin.
Their hamburgers are half the size if the one in Plainfield IN. Patties look look they were bought preformed and cheap.
Yes
Yes
My son loves the g-free burger with a bun!! Knowledgeable management too!
Not a ton of food if you are allergic to even the cross contamination of wheat products but I was given a printed menu of gluten free foods. Their gluten-free bun was really good!
My first time at a Red Robin and I loved it! Had a burger and fries (gluten free) and they came with a little purple stick in it to indicate gluten allergy. Waitress was wonderful! (They also have pretty good ranch)
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Notified server GF, ALLERGY. Ordered a burger GF bun. Fine until I quickly remembered that it had steak sauce on it ISN’T GF.
After asking this server about it, he didn’t know so he wouldn’t ask the chef and he didn’t know so he sent the bottle out to me. It clearly states that it has barley vinegar in the ingredients. Seriously disappointing that the kitchen staff is preparing “gluten-free food” and they have no idea what has or doesn’t have gluten in it.
Nice way to ruin the end of my trip. And will be sick for the next couple of weeks.
— Gluten-free items are marked on the main menu
This Red Robin use to be my go to place. But the last two times I have been glutenized and got sick. I longer recommend this restaurant.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Average
asked for gluten free burger and they gave me my own basket marked as gluten allergy and it tasted so good and the bun tasted just like bread đź’—đź’—
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Always a reliable choice. Red Robin's online allergen menu is extremely helpful and in-depth, symptomatic celiac been coming here for many years and never had a problem. It's not fine dining or anything but it's about as good as it gets for a huge chain restaurant like this.
— Very
— Separate gluten-free menu
— Most/All
— Excellent