Red Robin

Got a burger on a gluten free bun and had a horrible reaction within minutes.

Celiac friendly?

No

After reviewing the allergen menu online, I felt this would be an ok option for my 3yo Celiac daughter. Kids menu entrees listed as GF were the burger (with GF bun) and grilled chicken. The fries online stated the risk of cross contamination and that Red Robin doesn’t suggest them for gluten allergies, but they say the fries are gluten friendly because they have a dedicated fryer. We did not order the fries this visit. We ordered the kids burger plain with cheese, with GF bun and apple slices (prepackaged) side. The server explained the burger is cooked on a belt line where only burgers and chicken are cooked (no bread products are put on the belt). Server confirmed they use an allergen kit like the Red Robin website states, and all spatulas and such are used only for your meal and sanitized afterwards. Server said the GF bun was prepackaged, however it was served toasted and assembled on the cheeseburger. Next time I would specifically ask how the bun is toasted and possibly ask if the bun could be served prepackaged. Server was very nice and pleasant. The manager came out to check on us during our meal. Would come here again.

Celiac friendly?

Yes

Waiter Zac understood Celiac, provided me with gluten-free menu, and assured me of their processes for avoiding cross-contamination. I got a bacon cheeseburger and fries (dedicated fryer). First burger out since diagnosed — SO good to have a burger on a bun again! And they gave me so many fries, I couldn’t finish them all! Felt fine after. Recommend this location.

Celiac friendly?

Yes

They had a special digital menu that you can select your allergies and it offers menu items that are safe for you. The manager also came to speak to us and assure us that they would be extra careful with our orders. When he mentioned that their fries were GF I said that was not listed as safe on their menu. He personally went into the kitchen to ask the staff as well as brought the label out to us to check the ingredients ourselves. The staff and manager were excellent and my gluten free dairy free meal was fantastic!

Celiac friendly?

Yes

great burgers and fries and gf bun

Had a bad night after visiting this establishment. Whilst they claim to do everything separately, I was ill after eating here.

Yummmmm. ok I had to say that. The staff understood.kur concerns and even the manager stopped by before we ordered. Best bun ever and fries can't be beat. Worth the wait.

Best GF buns I've found anywhere. They also serve an amazing turkey burger.

very knowledgable staff with separate friers and 1 of the best gluten free burgers I've ever had. 1 of the best options for people with celiac disease

Their GF buns are sooo good. They also have a dedicated French fry fryer here

I was surprised to find out that they have a gluten-free dedicated fryer! There gluten-free buns taste great also

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

Burger and fries. Gf bunch of course. Usually pretty good.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

When we were stationed in fort drum 2016-2021 we ate at Watertown Red Robin all of the time because it was one of the only places my daughter with celiac could eat. We became friendly with many servers and their bun is the only one our daughter really likes because it’s soft. We also appreciate the food being flagged and gluten free fries.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch

Awesome server and great awareness of gluten issues. All their fries are gluten free and their GF buns are great. Fantastic experience!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch

We order from this location last night. The online ordering allows you to select food allergies so the items are marked. You can also add in a comment about allergies. The buns can be swapped for GF buns. The GF fries are cooked in a separate dedicated fryer. My daughter got a kids cheese burger with GF buns and GF fries. After her first bite, she said "Wow, I forgot how good a burger tastes with an actual bun!" When we picked up the food everything had a label on it. So the GF food was easy to identify and it was marked as GF. We will definitely order from here more often.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers delivery
• Offers online ordering