Red Robin
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Celiac
3 months ago
Celiac friendly Waiter Zac understood Celiac, provided me with gluten-free menu, and assured me of their processes for avoiding cross-contamination. I got a bacon cheeseburger and fries (dedicated fryer). First burger out since diagnosed — SO good to have a burger on a bun again! And they gave me so many fries, I couldn’t finish them all! Felt fine after. Recommend this location.
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8 months agoCeliac friendly They had a special digital menu that you can select your allergies and it offers menu items that are safe for you. The manager also came to speak to us and assure us that they would be extra careful with our orders. When he mentioned that their fries were GF I said that was not listed as safe on their menu. He personally went into the kitchen to ask the staff as well as brought the label out to us to check the ingredients ourselves. The staff and manager were excellent and my gluten free dairy free meal was fantastic!
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2 years ago
Had a bad night after visiting this establishment. Whilst they claim to do everything separately, I was ill after eating here.
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3 years agoYummmmm. ok I had to say that. The staff understood.kur concerns and even the manager stopped by before we ordered. Best bun ever and fries can't be beat. Worth the wait.
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Celiac
5 years agovery knowledgable staff with separate friers and 1 of the best gluten free burgers I've ever had. 1 of the best options for people with celiac disease
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just now8190 Shadeland Ave, Indianapolis, IN 46250
Great interactive allergy menu. Staff is helpful and accommodating! I have not been sick once and I eat here on a regular basis
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Celiac
2 hours agoCeliac friendly 1561 SW Allen Creek Rd, Grants Pass, OR 97527
Great food. We always get our burgers protein style but they have gluten free buns. I love the sweet potato fries!
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yesterdayCeliac friendly 1180 Columbia St W B-101, Kamloops, BC V2C 6R6, Canada V2C 6R6
Burgers are great for people with celiac
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Celiac
2 days agoNot celiac friendly 28260 Diehl Road, Warrenville, IL 60555
We never really ate here before my husband's celiac disgnosis but we gave it a try based on reviews saying it was fairly safe. My husband had a bad feeling but we stayed. He had a chili burger off the gf menu and fries with no seasoning. Before we were done eating he started getting a headache and stomach issues. The chain is commonly found so I was hoping for success, but we won't be going back.
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Celiac
2 days ago
Celiac friendly 2511 South Road, Route 9, Poughkeepsie, NY 12601
They have a digital tool to navigate and filter the menu. So nice to have a place to go to when I am in the area. They have a dedicated fryer.
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Celiac
2 days ago880 Loudon Rd, Latham, NY 12110
They do a good job in trying to have gluten free food but I get sick every time after I eat here. I think there is cross contamination
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3 days agoCeliac friendly 301 South Hills Village, Bethel Park, PA 15241
My son had a burger with their GF bun. Looked delicious and he said it was delicious.
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3 days agoCeliac friendly 4080 Maple Road, Amherst, NY 14226
Always impressed by how knowledgeable the staff are. And so easy to make substitutions! Love the wedgie wrap option for burgers, and they have a separate fryer for GF fries!
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Celiac
3 days ago
Not celiac friendly 2671 Fairfield Commons, Beavercreek, OH 45431
Not safe for celiacs major cross-contamination! Manager has a very nonchalant attitude towards the issue! Manager was rude and condescending when I was explaining about cross-contamination is dangerous for celiacs. After eating got extremely bloated very sick before even left the resturant! Will never ever go back to this location for now on we will drive an hour to Cincinnati to go to the Red Robin in Kenwood or they are extremely careful and take good care of their customers and are super friendly!
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Celiac
4 days agoCeliac friendly 22455 Highway 249, Houston, TX 77070
Almost whole menu is able to eat gluten free and with the provided tablet for menu, it also gives you the customization options as well to make it easy to figure out.
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Celiac
5 days agoCeliac friendly 1501 W. Riverstone Dr., Coeur d'Alene, ID 83814
A few years ago, I got sick here but in the last couple of years they’ve really improved a lot! The staff has been knowledgeable whenever I’ve had questions and I’ve not been sick. The meal choices are good and they have an interactive allergen menu online that is a great tool.
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5 days ago1919 Star Road, Liberty, MO 64068
Tried Red Robin’s gluten free bun on my turkey burger. Really good! Also there fries are cooked in Separate fryer!
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Celiac
5 days ago35858 Detroit Road, Avon, OH 44011
Ordered salmon and broccoli from their Gluten Free menu. The broccoli came out with pasta noodles at the bottom.
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Celiac
5 days ago
2501 W. Happy Valley Road, Phoenix, AZ 85085
The service was not great, the staff was not very attentive. When I asked if they had a gluten free menu, they said yes but then spent 10 minutes trying to find it and ultimately handed me a dirty iPad with their website's interactive allergen menu on it. The server assured me multiple times that they use a dedicated fryer for the french fries and said he would put an allergen notice on the ticket, which I appreciated. However, I didn't feel great after dinner. I will note that I also helped my young daughter with her pizza and was not as judicious about washing my hands as I should have been. I'm a new Celiac and so I'm still trying to figure out my level of sensitivity, but I will probably not order the fries again.
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Celiac
1 week agoCeliac friendly 43530 Yukon Drive, Ashburn, VA 20147
Great experience. Used the iPad to find the gf options. Told they have a separate fryer for fries. Ordered the southern charm burger on gf bun with fries. No problems
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Celiac
1 week agoCeliac friendly 5550-3 Whittlesey Blvd., Columbus, GA 31909
Very knowledgeable staff. With a dedicated fryer and preparing stations. They do go above and beyond to make sure your diet needs are met
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Celiac
1 week agoNot celiac friendly 25207 104th Ave. SE, Kent, WA 98031
I have successfully eaten many times at other RR stores, but was really ill after eating at this branch tonight. I’m very sensitive and my reaction was consistent with cross contamination. Might just be a careless or uneducated cook in the kitchen.
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1 week agoCeliac friendly 9990 E. 13th Street, Wichita, KS 67206
The staff was amazing! I can’t based on the recommendations as the main fries are GF and they do have GF buns. It was a great experience!!!
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Celiac
1 week ago4801 W. Kenosha St., Broken Arrow, OK 74012
GF choices are good, very slow service. Be sure to double check when they bring your food. I’ve been given the wrong fries and bun a few times.
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1 week ago421 Interstate 20 Frontage Road, Arlington, TX 76018
Meal was gf had a lettuce wrapped burger and fries
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1 week agoCeliac friendly 250 Crossroads Mall, Route 611, Bartonsville, PA 18321
Tested GF with Nima: Hamburger on a GF bun and french fries.
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Celiac
1 week agoNot celiac friendly 1139 NE Grand Avenue, Portland, OR 97232
Every time I have gone here with a larger group for work I have had a gluten reaction and my order not quite right. Staff has been nice but not particularly accurate. Will not eat here again.
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Celiac
1 week agoCeliac friendly 200 Mall Cir Dr, Monroeville, PA 15146
Love that they have a dedicated fryer! I have eaten here a few times now and never had a problem and staff I have had seems knowledgeable. I do find their iPad allergy menu hard to use, scrolling between options, and the last time there were greasy fingerprints all over it.
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Celiac
2 weeks ago15560 Cedar Ave., Apple Valley, MN 55124
Great bacon cheeseburger and fries Confusing GF menu on iPad Wheat and GF menus different, something is not right. I emailed them. Update- they said the fryer is gf because of the law that states less than 20 ppm is considered gf but they are not wheat free because the law is 0 ppm to be considered wheat free and they cannot guarantee that because of cross contamination.
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Celiac
2 weeks agoCeliac friendly 9130 Crown Crest Blvd., Parker, CO 80138
I’ve eaten at this RR a few times. I’ve never gotten sick. I’ve had burgers and fries. The gf buns are pretty awful so I put the burger over greens. I haven’t found any of the food that’s great but when traveling and I need a safe convenient place to eat I’ll stop in.
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Celiac
2 weeks agoCeliac friendly 2605 Oneida St. #100, Green Bay, WI 54304
Gf menu (iPad) was not the most user friendly, but there were several GF options. If you get fries, reccomend getting a sauce for dipping becsuse the ketchup bottle on the table seems like a cc risk.
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Celiac
2 weeks ago7860 W. Tropical Parkway, Las Vegas, NV 89149
Worst experience ever our waitress had no knowlage what so ever about celiac or gluten free as admitted to us. They served my daughter gluten fries after we told them all of the instructions.
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Celiac
2 weeks agoNot celiac friendly Providence Town Center, 140 Market St, Collegeville, PA 19426
Although my children ordered from the gluten free menu. It was apparent they had gotten glutened. We rarely eat out and are 100% sure they got it from here. Very disappointed.
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Celiac
2 weeks agoNot celiac friendly 3030 Plaza Bonita Road, #2520, National City, CA 91950
I’ve given this location two tries in the past year both times I’ve gotten sick. Even with asking all the right questions and stressing celiac. I went in April and got very sick. The only reason I tried again is because so many people in various groups hailed the safety. I believe it location based. I emailed the company but never heard back. Also side note if you check wheat and gluten the fries are not an option but if you check just gluten the fries are an option on the digital menu. I didn’t risk it and you shouldn’t either.
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Celiac
3 weeks agoNot celiac friendly 1900 W New Haven Ave, Melbourne, FL 32904
Ridiculous iPad Only for GF Confusing. Stressed. Left
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3 weeks ago7860 Alexander Promenade Place, Raleigh, NC 27617
Online menu to search allergens was very helpful. Overall okay for a chain.
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Celiac
3 weeks agoNot celiac friendly 14797 N. Kelsey St., Monroe, WA 98272
Definitely not Celiac safe. I have been glutened by them twice from cross contamination. If you aren't celiac you can enjoy many gluten free options and endless fries.
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Celiac
3 weeks agoNot celiac friendly 101 W Main St, Newark, DE 19702
Long review ahead. It will be worth to read how gluten-UNfriendly this place is, but for those who don’t want to read, I’ll tell you this: find another place to eat or eat at home. This place does not take allergy protocol seriously and does not know what gluten free truly is. This place is completely unsafe for celiacs. I have celiac disease and have been to this restaurant 3 times. All 3 times were not a pleasant experience. You’d think I would learn the first time, but seeing so many raves on Facebook about RRs amazing gluten free menu and how safe everyone was, I kept deciding to give it a try. The first time, a few months ago, I ask for the gluten free menu (they have tablets they bring to the table for allergy selection) and she told me to look it up on my phone. Not sure why it’s assumed I have a smart phone or the ability to look the menu up myself, but okay. I look it up and it’s not easy to access from my phone. It’s glitchy, it’s slow, and it’s all in all hard to navigate. I wished they had given me a tablet but I thought maybe this location didn’t have them. I ordered a gluten free burger off of the menu and said “so of course the gluten free bun and none of the sauces that come on the original burger, I’ll need gluten free sauces on the side”. The waitress then proceeds to ask me what else on the burger has gluten, which I find astonishing as I believe all waitresses should come equipped with that knowledge or should be able to ask the kitchen staff. I told her I don’t know, but according to this menu I believe it’s just the original bun and original sauces. So please a gluten free bun, no sauces on burger, and I asked for a special gluten free sauce on the side. I told her I have severe celiac disease so will get really sick if my burger is not prepared properly. I can’t have any gluten at all touch my burger, so I’ll need the staff to change gloves and use clean utensils. She acted confused and mad that I was asking for such allergy protocol to take place. I get my burger back and the burger has the original gluten sauce on the burger, which I told her a couple different times I could NOT have on my burger. I asked her to remake my burger because if they just replace the bun, but not the whole patty, I will get sick. It comes back out and it’s fine. The second time I went, my husband ordered it over the phone for me and we went to pick it up for carry out. He stressed over the phone that they HAVE to change gloves before handling my food and make sure nothing with gluten touches my food as I can get extremely sick and last time it wasn’t made correctly. I get it out to the car, and lo and behold, it isn’t gluten free (has the original BBQ sauce that contains gluten) again. I sent it back in with my husband and asked for a refund. The last, and it WILL be my last, time of going in and ordering food was yesterday afternoon. I asked for the gluten free menu (thinking surely they have tablets as I saw another table with a tablet) and she told me look it up on my phone. 🙄 so I did. It, again, wasn’t working the way it should. She then comes over and tells me “she can bring me a tablet over if the phone isn’t working”—something she should have offered in the beginning. I order my food and stress the important allergy protocol I need the kitchen staff to take. I get my food out and there is no purple toothpick indicative of a gluten-free burger. I pointed that out to her and the waitress says “oh I can get that for you if you want”—I said no, that not what I mean. I want to know my burger is safe. That it is COMPLETELY gluten free. She tells me yes it is. I check it over and it SEEMS okay (gluten free bun, no sauces on burger). Okay, then. I eat, and about 15 minutes into eating I start getting my celiac symptoms. By a few hours later, I was puking out of the car door by the side of the road and sick all night long. Point of this long review: celiacs, find a different place to eat, or at least at a different location. I’ve spoken to the manager about this, and he doesn’t seem knowledgeable about gluten free procedures. This Red Robin is not celiac safe and quite frankly I wouldn’t trust any RR at this point. They don’t have a dedicated kitchen space and they do not produce gluten free burgers even when stressed as much as you can for it to be gluten free. This place may make you sick if you’re sensitive like me. Next time I go to Red Robin with family, especially to this location, I’ll stick with a pop.
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Celiac
3 weeks agoCeliac friendly 125 Wilderness Trail, Hamburg, PA 19526
Our server took such great caution to in sure we had a 10 free meal and it was delicious
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3 weeks ago9945 Sowder Village Square, Manassas, VA 20109
Good GF options. The GF bun was good. Dairy free options available too.
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Celiac
3 weeks ago1891 E Parks Hwy, Wasilla, AK 99654
I have been hear several times and not gotten sick.
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Celiac
3 weeks agoNot celiac friendly 5043 Tuttle Crossing Blvd #205, Dublin, OH 43016
If you go on the website you can customize your own menu according to what allergy you have. It does state that cross contamination may occur. I have eaten at this location three times and have gotten sick every time. As a celiac I always check my options before going somewhere. No more for me. Food was delicious though.
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Celiac
3 weeks agoCeliac friendly 8000 West Broward Boulevard, Unit 422, Plantation, FL 33388
Been here numerous times staff understands food allergies never been sick. I still get sick from the fry seasoning even though it’s labeled gf so I ask for no salt fries and don’t have any issues
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Celiac
3 weeks agoCeliac friendly 1900 W New Haven Ave, Melbourne, FL 32904
I love this place so much. When I had my baby this year the hospital food was not gluten free... I sent my husband here to get a burger and FRIES and I’m pretty sure he’s been going every week ever since for me!! ha ha Ha
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Celiac
4 weeks agoCeliac friendly 2501 W. Happy Valley Road, Phoenix, AZ 85085
They have a dedicated fryer for "allergies." It is one of the only places we can go for fries!!
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4 weeks agoNot celiac friendly 10311 Gravelly Lake Drive SW, Lakewood, WA 98499
Out of the 3 times I've eaten here, 1 time I got sick. It is hit or miss with the gluten free options. They have a great website listing the allergens in each food choice. Despite knowing which ingredients and sauces had gluten, I got sick the last time we ate at this location and have not returned since.
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Celiac
4 weeks agoCeliac friendly 921 Norland Avenue, Chambersburg, PA 17201
One of my favorite go to spots!! This location really knows what they are doing when it comes to preparing gluten free for Celiac disease!! Gluten free buns are de-lish and dedicated fryer!
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Celiac
4 weeks agoCeliac friendly 2100 Hamilton Place Blvd, Suite 317, Chattanooga, TN 37421
The food is delicious and safe to eat! Very knowledgeable staff, and the GF menu is huge! Many options and all of them are delicious. 100% recommend
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Celiac
1 month agoCeliac friendly 3100 Main Street, #1500, Maumee, OH 43537
the food was great, the server was excellent!
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1 month ago401 S. Mt. Juliet Road, #135, Mt. Juliet, TN 37122
I have to be gluten free and this is one of my favorite places to go for their gluten free options. All the staff is very knowledgeable about their foods and what I can consume. They also are more than happy to accommodate my dietary needs without judging me. They cook everything that is gluten free seperate from their gluten products. I have never had a reaction to their foods and the gluten free stuff doesnt even taste gluten free!!
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Celiac
1 month ago12646 South Route 59, Plainfield, IL 60544
One of our favorite picks in Plainfield for GF. They have GF buns and the best lettuce wrapped burgers. Frier for fries are also separate so no cross contamination
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1 month ago27193 185th Avenue SE, Covington, WA 98042
Very knowledgeable and my daughter loved the gf bun!!!
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Celiac
1 month agoCeliac friendly 1020 Pittsburgh Mills Circle, Tarentum, PA 15084
Our go to for a safe meal. 6 yo celiac, nut allergic (including shared lines), egg and soy protein allergic, loves to visit to get a burger (bring our own egg free bun) or chicken "on a stick." Pretty much the only place she can get "safe steak or sweet potato fries. So wish they had safe milkshakes/ice cream...we would have parties there.
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1 month agoCeliac friendly 3720 South Glenstone Ave., Springfield, MO 65804
Staff is knowledgeable about gluten. Ate here and no reaction. Great gluten free buns!
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Celiac
1 month agoNot celiac friendly 4900 Sergeant Road, Sioux City, IA 51106
I told them I was allergic to gluten. They proceeded to give my mom a gluten-free bun and me a non-gluten-free. I know this because my moms bun looked different compared to everyone else’s at the table and mine looked like everyone else’s bun. I told them this. They argued with me for a while, then took the burger and I assume just took off the gluten bun and replaced it with a gluten-free bun. I was sick all night.
Gluten-Free Features
- Allergen List
- Bread/Buns
- Burgers
- Celiac Friendly
- Gluten Free Menu
Categories
- Dairy-Free
- Kid Friendly
- Late Night
- Lunch
- Restaurant
- Takeout
| Monday | 11 am - 10 pm |
| Tuesday | 11 am - 10 pm |
| Wednesday | 11 am - 10 pm |
| Thursday | 11 am - 10 pm |
| Friday | 11 am - 11 pm |
| Saturday | 11 am - 11 pm |
| Sunday | 11 am - 10 pm |
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