Red Robin

3 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

9434 Civic Centre Blvd
West Chester Township, OH 45069

Most Recent Reviews


Overall Rating

Review


Very disappointed!!!! I asked for a gluten free hamburger with a gluten free bun. I explained I have an allergy and they need to use safe handling including changing their gloves. When the burger came out it looked like everyone else’s. I questioned it and the main server said it has a purple pick so it is gluten free. I said it looks like everyone else’s and she said they work hard to make them look the same as the regular burger. Well it was definitely gluten. I got sick several times on the way home. Pulled over 4-5 times on the highway to throw up. Never again!

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 8 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Gluten free buns and fries in a separate fryer but you have to specify that you need gluten free fries

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


The gluten free bun is very good and they have a dedicated fryer for French fries. Our server was knowledgeable and made sure the order was marked as an allergy order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

Photos


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More Reviews


Overall Rating

Review


Got a burger on a gluten free bun and had a horrible reaction within minutes.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Updated 5 years ago read full review

Overall Rating

Review


After reviewing the allergen menu online, I felt this would be an ok option for my 3yo Celiac daughter. Kids menu entrees listed as GF were the burger (with GF bun) and grilled chicken. The fries online stated the risk of cross contamination and that Red Robin doesn’t suggest them for gluten allergies, but they say the fries are gluten friendly because they have a dedicated fryer. We did not order the fries this visit. We ordered the kids burger plain with cheese, with GF bun and apple slices (prepackaged) side. The server explained the burger is cooked on a belt line where only burgers and chicken are cooked (no bread products are put on the belt). Server confirmed they use an allergen kit like the Red Robin website states, and all spatulas and such are used only for your meal and sanitized afterwards. Server said the GF bun was prepackaged, however it was served toasted and assembled on the cheeseburger. Next time I would specifically ask how the bun is toasted and possibly ask if the bun could be served prepackaged. Server was very nice and pleasant. The manager came out to check on us during our meal. Would come here again.

Celiac friendly?

Yes

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Waiter Zac understood Celiac, provided me with gluten-free menu, and assured me of their processes for avoiding cross-contamination. I got a bacon cheeseburger and fries (dedicated fryer). First burger out since diagnosed — SO good to have a burger on a bun again! And they gave me so many fries, I couldn’t finish them all! Felt fine after. Recommend this location.

Celiac friendly?

Yes

Updated 6 years ago read full review

Symptomatic Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


They had a special digital menu that you can select your allergies and it offers menu items that are safe for you. The manager also came to speak to us and assure us that they would be extra careful with our orders. When he mentioned that their fries were GF I said that was not listed as safe on their menu. He personally went into the kitchen to ask the staff as well as brought the label out to us to check the ingredients ourselves. The staff and manager were excellent and my gluten free dairy free meal was fantastic!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


great burgers and fries and gf bun

Updated 6 years ago read full review

Overall Rating

Review


Had a bad night after visiting this establishment. Whilst they claim to do everything separately, I was ill after eating here.

Updated 8 years ago read full review

Overall Rating

Review


Yummmmm. ok I had to say that. The staff understood.kur concerns and even the manager stopped by before we ordered. Best bun ever and fries can't be beat. Worth the wait.

Updated 9 years ago read full review

Overall Rating

Review


Best GF buns I've found anywhere. They also serve an amazing turkey burger.

Updated 11 years ago read full review

Celiac

Overall Rating

Review


very knowledgable staff with separate friers and 1 of the best gluten free burgers I've ever had. 1 of the best options for people with celiac disease

Updated 11 years ago read full review

Overall Rating

Review


Their GF buns are sooo good. They also have a dedicated French fry fryer here

Updated 11 years ago read full review

Reviews of this Chain

Overall Rating

Review


We have been twice now, the staff addressed any allergies. The cauliflower pizza is amazing. I understand the huge risk of cross contamination and I’m quite sensitive.. however I had no problems with their pizza both times we went! Will come back again!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


A regular for us. Great gf fries and burgers with gf buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I have had several good experiences here. They have a dedicated fryer for their fries and always take my order seriously. Make sure to mention you have a gluten allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Had a gluten free bun cheeseburger and they have the option to make your steak fries gluten free, it was so good!! Will definitely eat there again.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


They have really good gluten-free buns and they make everything in a separate area I've only had one issue where someone gave me fries that were cooked near gluten but i could easily tell because they dont put seasoning on their gf fries (but you can put some on yourself still) and they usually have purple sticks in the gf burger but they might have stopped doing that

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Offers online ordering

More Info