Red Robin

Celiac friendly?

No

Got a burger on a gluten free bun and had a horrible reaction within minutes.

Celiac friendly?

Yes

After reviewing the allergen menu online, I felt this would be an ok option for my 3yo Celiac daughter. Kids menu entrees listed as GF were the burger (with GF bun) and grilled chicken. The fries online stated the risk of cross contamination and that Red Robin doesn’t suggest them for gluten allergies, but they say the fries are gluten friendly because they have a dedicated fryer. We did not order the fries this visit. We ordered the kids burger plain with cheese, with GF bun and apple slices (prepackaged) side. The server explained the burger is cooked on a belt line where only burgers and chicken are cooked (no bread products are put on the belt). Server confirmed they use an allergen kit like the Red Robin website states, and all spatulas and such are used only for your meal and sanitized afterwards. Server said the GF bun was prepackaged, however it was served toasted and assembled on the cheeseburger. Next time I would specifically ask how the bun is toasted and possibly ask if the bun could be served prepackaged. Server was very nice and pleasant. The manager came out to check on us during our meal. Would come here again.

Celiac friendly?

Yes

Waiter Zac understood Celiac, provided me with gluten-free menu, and assured me of their processes for avoiding cross-contamination. I got a bacon cheeseburger and fries (dedicated fryer). First burger out since diagnosed — SO good to have a burger on a bun again! And they gave me so many fries, I couldn’t finish them all! Felt fine after. Recommend this location.

Celiac friendly?

Yes

They had a special digital menu that you can select your allergies and it offers menu items that are safe for you. The manager also came to speak to us and assure us that they would be extra careful with our orders. When he mentioned that their fries were GF I said that was not listed as safe on their menu. He personally went into the kitchen to ask the staff as well as brought the label out to us to check the ingredients ourselves. The staff and manager were excellent and my gluten free dairy free meal was fantastic!

great burgers and fries and gf bun

Had a bad night after visiting this establishment. Whilst they claim to do everything separately, I was ill after eating here.

Yummmmm. ok I had to say that. The staff understood.kur concerns and even the manager stopped by before we ordered. Best bun ever and fries can't be beat. Worth the wait.

Best GF buns I've found anywhere. They also serve an amazing turkey burger.

very knowledgable staff with separate friers and 1 of the best gluten free burgers I've ever had. 1 of the best options for people with celiac disease

Their GF buns are sooo good. They also have a dedicated French fry fryer here

Gluten free bun is pretty good!! Fries are really good. Be careful with there sauces some of them have gluten in them. I k ow there fri sauce/ Red Robin sauce has gluten in them

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Offers online ordering
• Good for takeout

Comment

We had Shannon as our server. She was very good and knowledgeable! Very good lunch!

I was so excited to try their Wedge Burger because I’ve heard great things. It was so gross. Burned, char-boiled, dry burger, on a gross piece of iceberg lettuce. “GF” fries were cold and looked like they’ve been sitting around for a while. I don’t eat out much and this location was a disappointment.

Celiac friendly?

No

The menu has great GF options and they have a designated fryer + GF buns, BUT EVERY TIME I HAVE EATEN HERE IN THE LAST 2 YEARS I GET SICK. I can only assume it's from cross contamination.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

On Safety

They do provide gluten free food but obviously the food is cross contaminated. I got sick twice from this restaurant.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac friendly?

Yes

Eat here pretty regularly have never had an issue. Gluten free buns for burgers and chicken sandwiches and the Yukon chips are great.

I love red robin an this loction usualy but this time the bun was so stale an hard so was the bacon .it was old i know right now isnt a time to complain but this really was unedible i normaly love RB I was so diisapointed

I enjoyed it! Gluten free bun was very good. No complaints, will be going back!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Unsure

How much of the menu is available gluten-free?

— Not Much

On Quality & Quantity

We’ve eaten there dozens of times. We’ve also gotten take out quite a bit. But the last two times, my Celiac daughter has gotten violently ill from cross-contamination. I would no longer recommend

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

On Quality & Quantity

My son is DF and GF with an autoimmune disorder. We get a kids burger without cheese and sub with a GF bun. They have a GF fryer for fries, using vegetable oil. They’ve never messed up our order, not delivery or in person.

Other Characteristics

• Offers online ordering
• Good for dairy-free
• Good with other allergies
• Offers delivery

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

On Safety

Ordered by phone during COVID19. It rang for a long while but when answered the staff were pleasant. When I asked for gluten free they confirmed allergy vs. Preference. The burgers were great on the best restaurant gf bun I have had yet! Highly recommended for food quality and attention to gf needs!

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

On Quality & Quantity

Gf bun is excellent!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

On Safety

Servers can be asked to put an allergy warning on your ticket. I explain I can’t have gluten without being very ill and ask for a gluten “allergy” warning.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Comment

Allergy menu available online.

Celiac friendly?

Yes

I'm only giving this three stars because I have eaten here a handful of times and I've also gotten sick from here a couple of those times. Eat here with caution

Celiac friendly?

No

Most red robins are pretty good with gluten. This location is very hit-and-miss. You have to double-check everything whether it's dine in or food to go. They really couldn't care less. We had eaten here quite a bit in the past but, the last two times, the food served to me has not been gluten free. If I wasn't paying close attention and hadn't checked thoroughly, I would have eaten it. We don't intend to go back.

Celiac friendly?

No

Told the waiter I’m severely allergic to gluten (celiac) and asked him questions how the food is prepared. I ordered a lettuce wrapped burger and fries. Thank God I had my Nima Sensor. It detected gluten right away. I got upset and left to go to the bathroom. My dad told them to remake my food but I told him not to. Will not return. Broke my trust.

Celiac friendly?

Yes

The staff was knowledgeable and they have a tablet that lets you filter out all allergens and then you can choose what you want. I was grateful for the options and care. Didn’t love the food, but it was good and I didn’t get sick.

They had a gluten free menu perfect for my 6 year old that includes buns. And their fries have their own friers. They are complely prepared for celiac.

They are super careful here and have gluten free fries and buns.

Appreciate that they have a dedicated gluten free fryer so I could have the fries too. They will serve burgers on a gluten free bun or wrapped in lettuce. The server was helpful, but I did have to go on the website to determine which items could be made gluten free due to no in-house gluten free menu. There are a lot of options and the food was good.

Celiac friendly?

No

Burger came out with a purple pick in it, which the waiter said indicated it was gluten free. Upon opening the burger, we saw breaded onions in it. Questioned it. And it was indeed gluten inside the gluten free order we made. Don’t go here. Not safe.

Celiac friendly?

Yes

I have been here 3 times in the past few months and they have been wonderful. I have not had any reactions and they have always assured me my food was handled with the utmost care.

They have a GF bun. Food is decent.

Celiac friendly?

No

Ordered takeaway online. Has an option to say you have a allergy and they have gluten free buns! I asked if the fries were from a dedicated fryer and they said yes. One star off because they said they can't confirm no cross contamination. We took a chance and did not get sick.

Told the server I was celiac, ordered the gf sweet potato fries, there was a couple fried jalapenos in the bottom I hadn't noticed until it was too late, now I am sick, thanks to some douche that didn't care doing their job. I could never trust them again

Celiac friendly?

No

Since it has been a couple of years since the last review. This location has declined substantially. It is definitely not celiac friendly. No one seems to actually care about food allergies and the kitchen staff are horrible. If you go in the afternoon, you are almost certain to wait a long time and pretty well guaranteed to get glutened. Both my daughter and I have had food that glutened us. STAY AWAY IF YOU ARE CELIAC!

Celiac friendly?

Yes

I have celiac and am wary of eating out. Our waitress Tonya was very knowledgeable and conscientious of my allergy concerns. Assured me they had a dedicated fryer, brought me a glove to prevent any cross contamination from using the digital menus, and even a new bottle of ketchup to use on my fries Fries are delicious! Will definitely return

This location was very cautious about my allergy. They brought my burger and fries out on a red plate labeled with a purple scewer. The lady even wore a glove when carrying my plate. They carry a gluten free bun and have a dedicated fryer for fries. I definitely recommend this dine-in experience.

Celiac friendly?

Yes

When I mentioned I had celiacs they provided me with an allergen menu online. The manage came over and talked me through the process. They also have a dedicated fryer

Celiac friendly?

Yes

Knowledgeable staff. Dedicated fryer.

Dedicated fryer means I’ve been seriously enjoying their fries lately lol. They also label all their menu items when you ask to see the allergen list. Their seasoning for fries is also clearly labeled gluten free. Love their burgers and the gluten free buns. Never had a problem and I’m a very sensitive reacting celiac.

Celiac friendly?

Yes

I was given an interactive allergen menu to help navigate what to order. Lots of GF options. The waitress seemed unsure if the fries were cooked in a separate fryer but after talking to other staff they assured us it is all separate to avoid contamination. The food was really good and came out marked as the GF order.

Celiac friendly?

Yes

This location is totally celiac friendly! Every time I go the staff knows exactly what to do and are really helpful. They have a dedicated fryer for gluten free food and a really good gluten free bun substitute.

Have been fine eating here but have to avoid anything with the fryer as it’s not a dedicated fryer! Got glutened from the bottomless fries 🤢

We’ve eaten here quite a few times with great success. We have tried the chips and salsa app, and I’ve ordered a gf burger with gf bun and fries many times! It’s amazing to feel “normal” and eat safely. I Nima tested in the beginning to verify that it’s safe. But now I just enjoy since they take their allergy protocol very seriously. I’ve never gotten sick, and it’s a regular on our safe list.

The server was really helpful! They bring you a tablet that helps you choose what to eat. So nice! And french fries from a dedicated frier...yum!

Went here based the reviews. Ordered the GF bacon cheeseburger and fries and reacted. Not sure I’ll go back. Had my hopes up!!!!

Celiac friendly?

Yes

They have an electronic allergen menu. You select the food allergies you have and a menu displays based on foods safe for you to have. They have GF buns and a dedicated fryer for the steak fries.

Celiac friendly?

Yes

I have Celiac. I called ahead and spoke with the manager. Dedicated fryer, standard change gloves/wipe down counter procedure, really understanding and well educated staff. No issues here! Only give four stars because they accidentally put cheese on my burger and I'm lactose intolerant lol. But that's not as big a deal as gluten for me.

Celiac friendly?

Yes

Went for Valentine’s Day and the server gave me the gluten free menu. Lots to choose from. They also have a separate gluten free fryer so you can enjoy fries! My non celiac husband said it was the best burger he ever had! Celiac safe!

Celiac friendly?

No

I got so gluten sick. I don't know how. I ordered gf. I think the fries. Ughhh. I tried it twice same reaction both times.

Celiac friendly?

Yes

There burgers are super good and the bun isn’t all crumbly like of lot of gluten free breads. Love it!

Celiac friendly?

Yes

I have not gotten sick eating here. However, getting an allergy menu is somewhat difficult and their app never seems to work on my phone so that’s kind of frustrating.

Great allergen menu (on iPad), clear communication of what was okay or not. Didn't get into any deep conversations to evaluate their general practices though. Had a cheeseburger and fries, so far so good.

Celiac friendly?

Yes

Was excited to try a burger joint with a gluten free bun (bunless gets old!). The hostess was gluten free and gave me pointers, even stating to not be scared that the gluten free bun has gluten in it, since it's not dense and dry! The waitress was so accommodating, and each part of my meal was clearly marked with an allergy stick. Very impressed and will be back soon!

Celiac friendly?

Yes

This is our go to burger place for gluten free! Dedicated fries fryer. Also they have an iPad which lists all the allergens so if you pick gluten it gives you your options. Servers are friendly and knowledgeable. Never had a reaction here

Celiac friendly?

Yes

Dedicated fryer, gluten free buns. The website is very clear about gluten free and what you can substitute.

Celiac friendly?

Yes

Friendly staff. Server was great and brought over an iPad where I could select my allergy. It pulled everything I could eat and what to remove to make it safe for me. Burger can be done with a lettuce wrap or gf bun. Not all burgers are gf but I had the bacon cheeseburger on a gf bun and it was delicious. Looking forward to eating here again.

Celiac friendly?

Yes

Thankfully, I had a good experience here. If you check their website, they do warn you about possible cross-contamination at the prep area for fries, but, because they have a dedicated fryer, I decided to order them and didn’t get sick. My waiter wasn’t super knowledgeable so he referred me to their website where you can filter menu options by allergy and tell you how how to modify your food accordingly.

RR does have one of the best gf buns out there. Had the gf chix bruschetta sand and fries with no issues!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

On Safety

The server was great. He asked whether I needed gluten-free because of preference. allergy or Celiac so that he could make sure the kitchen took proper precautions. They also do separate allergy-free fries. I'm not sure if they bake them or have their own fryer but I've eaten them multiple times and never got sick. My food has also always been marked for an allergy when it comes out.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

I love that you can get fries which a lot of places that offer gluten-free burgers or sandwiches do not do. Also, the bun was properly handled and was a nice soft texture. Some places just through them in the microwave from the freezer and they are chewy or tough which has not been the case here.

Comment

Excellent, fast service and good management.