Red Robin

Celiac friendly?

No

Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Celiac friendly?

No

After waiting for over 30 minutes for our to-go order, my salad came out with two large pieces of garlic bread right on top. The ticket taped to the salad clearly said “gluten allergy” and “gluten free” and included that the bread should be omitted. Needless to say, I couldn’t eat the salad and my ability to trust them on the whole gluten free thing was destroyed.

Celiac friendly?

Yes

Yay! Separate fryer for gluten free fries and yummy protein style burger. Server understood the allergy no problem. I'm not a fan of gluten free buns but they offer them as well.

GREAT experience here! Our server, Savannah, was VERY knowledgeable and made sure our order came out correctly and my order was gf. I highly recommend her!! The gf fries take longer because they're not mass produced. You can get the French onion soup gf. SO good!!

Celiac friendly?

Yes

Large gluten free menu...GF bun so almost all burgers.

The other review on here is 2 years old. They do a great job and have GF buns and GF fries. Eaten here 20+ times never gotten sick

Celiac friendly?

No

We usually have the best experience with Red Robin but this one was horrible. As an experienced restaurant industry manager I know how servers are and can be... This was the worst. I know the menu inside and out and when I ordered it came out wrong and when I pointed it out she proceeded to tell me I was wrong. I recommend that you have a talk with management before ordering from this location. BTW it took 25 min for a basket of GF steak fries and then another 20 after that for our meal. Just saying watch out...

Celiac friendly?

Yes

They have an electronic allergen menu. You select the food allergies you have and a menu displays based on foods safe for you to have. They have GF buns and a dedicated fryer for the steak fries.

Celiac friendly?

Yes

I have Celiac. I called ahead and spoke with the manager. Dedicated fryer, standard change gloves/wipe down counter procedure, really understanding and well educated staff. No issues here! Only give four stars because they accidentally put cheese on my burger and I'm lactose intolerant lol. But that's not as big a deal as gluten for me.

Celiac friendly?

Yes

Went for Valentine’s Day and the server gave me the gluten free menu. Lots to choose from. They also have a separate gluten free fryer so you can enjoy fries! My non celiac husband said it was the best burger he ever had! Celiac safe!

Celiac friendly?

No

I got so gluten sick. I don't know how. I ordered gf. I think the fries. Ughhh. I tried it twice same reaction both times.

Celiac friendly?

Yes

There burgers are super good and the bun isn’t all crumbly like of lot of gluten free breads. Love it!

Celiac friendly?

Yes

I have not gotten sick eating here. However, getting an allergy menu is somewhat difficult and their app never seems to work on my phone so that’s kind of frustrating.

Great allergen menu (on iPad), clear communication of what was okay or not. Didn't get into any deep conversations to evaluate their general practices though. Had a cheeseburger and fries, so far so good.

Celiac friendly?

Yes

Was excited to try a burger joint with a gluten free bun (bunless gets old!). The hostess was gluten free and gave me pointers, even stating to not be scared that the gluten free bun has gluten in it, since it's not dense and dry! The waitress was so accommodating, and each part of my meal was clearly marked with an allergy stick. Very impressed and will be back soon!

Celiac friendly?

Yes

This is our go to burger place for gluten free! Dedicated fries fryer. Also they have an iPad which lists all the allergens so if you pick gluten it gives you your options. Servers are friendly and knowledgeable. Never had a reaction here

Celiac friendly?

Yes

Dedicated fryer, gluten free buns. The website is very clear about gluten free and what you can substitute.

Celiac friendly?

Yes

Friendly staff. Server was great and brought over an iPad where I could select my allergy. It pulled everything I could eat and what to remove to make it safe for me. Burger can be done with a lettuce wrap or gf bun. Not all burgers are gf but I had the bacon cheeseburger on a gf bun and it was delicious. Looking forward to eating here again.

Celiac friendly?

Yes

Thankfully, I had a good experience here. If you check their website, they do warn you about possible cross-contamination at the prep area for fries, but, because they have a dedicated fryer, I decided to order them and didn’t get sick. My waiter wasn’t super knowledgeable so he referred me to their website where you can filter menu options by allergy and tell you how how to modify your food accordingly.

RR does have one of the best gf buns out there. Had the gf chix bruschetta sand and fries with no issues!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

On Safety

The server was great. He asked whether I needed gluten-free because of preference. allergy or Celiac so that he could make sure the kitchen took proper precautions. They also do separate allergy-free fries. I'm not sure if they bake them or have their own fryer but I've eaten them multiple times and never got sick. My food has also always been marked for an allergy when it comes out.

Is there a gluten-free menu?

— Separate gluten-free menu

How many gluten-free options does this establishment offer?

— Several

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

I love that you can get fries which a lot of places that offer gluten-free burgers or sandwiches do not do. Also, the bun was properly handled and was a nice soft texture. Some places just through them in the microwave from the freezer and they are chewy or tough which has not been the case here.

Comment

Excellent, fast service and good management.

They were very accommodating and made sure my food was separate from the rest. They do their best to prevent CC and label your food with a purple allergy stick. I’ve never gotten sick and I go back often

Celiac friendly?

Yes

Best burger I've had since being diagnosed with celiac disease. Had a bacon cheeseburger with a gluten free bun. A lot of gf breads and rolls just crumble but this bun held up really well with good taste. They mark gf with a pick and have a dedicated fryer. Steak fries were really good too. The waitress was very informative and attentive about my needs

Celiac friendly?

Yes

They consistently do well with the Avo-Cobb salad.

Celiac friendly?

No

Not safe for celiac at this location. I asked if they have a dedicated fryer for French fries (as many locations do) and the incompetent server responded “they told us that gluten free is without salt.” I again reiterated the question about having a separate fryer for French fries and she repeated the same answer about salt. Clearly the staff has no allergen training whatsoever. My boyfriend asked the server how to check his rewards balance and she said she didn’t know. Not sure why Nisha has a job with no training or knowledge. When we first arrived, we waited nearly 10 minutes without anyone even acknowledging us at the front table. There were a handful of full tables but a mostly empty restaurant and several waiters either standing around in the back or ignoring us. Finally, a driver for grubhub had enough and went to the kitchen to make sure someone came out. Will not return to this location.

Awesome place we eat there at least once a month. I have never been glutened here Love the gluten free bun and bottomless fries. Awesome hamburgers and most all can be altered to make it gluten-free

Celiac friendly?

Yes

Excellent burger with an decent gluten-free bun (I take what I can get) and delicious, bottomless steak fries from a dedicated fryer.

Celiac friendly?

No

Got glutened even though I told staff ab precautions needed:((

In the past I had some issues with this location, but it's gotten better. Love it.

Celiac friendly?

Yes

I’ve eaten here several times and I’ve not had a problem! Excellent service. Just make sure and specify you have an allergy so they can be safe with your food!

Celiac friendly?

Yes

I’ve eaten here twice since diagnosed in September. Employees are knowledgeable and the food is fantastic! And I’ve not gotten sick

Celiac friendly?

Yes

Had a great experience here. Staff great, food was good and safe.

Celiac friendly?

No

I am a sensitive celiac, and I got sick here eating fries and an avo-cobo salad.

Celiac friendly?

No

Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Celiac friendly?

No

Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Celiac friendly?

No

Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Celiac friendly?

No

Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Celiac friendly?

No

Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Celiac friendly?

No

Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Celiac friendly?

No

Stay away from this chain. I ordered a GF bun and was served a regular bun. Staff doesn't care about gluten free orders.

Celiac friendly?

Yes

The food was delicious, and our server and the manager were incredibly kind and considerate of our allergy. Highly recommend!!

Celiac friendly?

Yes

There is a separate GF menu, just ask for it. They have a dedicated fryer for their French fries, and GF buns for their burgers. Delicious, and I felt fine afterwards!

Celiac friendly?

No

Dirty, and long wait every time I’ve been there. Aside from the endless fries which I can’t say are celiac friendly, but “gluten friendly”. It’s not the best place

Celiac friendly?

Yes

Separate allergy basket marked and delivered away from other possible foods. Server was able to explain how the food is prepped. Everything tasted great and it was a safe eating experience.

Celiac friendly?

Yes

Yummy burger and fries. Love the bun. Friendly staff.

Celiac friendly?

Yes

We have eaten here twice now and I haven’t gotten sick! They have a completely different fryer for the fries. The only mistake that was made was gram crackers were out in my s’mores shake that I asked for with no gram cracker mix. Waiter got it fixed right away! Great bun on the burgers as well and the fries are delicious!

Celiac friendly?

Yes

Dedicated fryer makes ordering french fries possible! Wish more places would get on board with this. Hamburger bun was soft, probably Uti’s brand? Use of the interactive allergen menu online was necessary, but fairly easy. Thank you Red Robin!

Never had a bad meal here and we eat here often. Staff always make sure everything is gf.

Celiac friendly?

Yes

Great burgers, dedicated fryer for fries. Even the online ordering system makes it easy to specify allergy needs (or celiac needs) and gluten free choices. What more can you ask for from a burger joint?

Celiac friendly?

Yes

Love eating here. My only issue is the training for a “gluten allergy” seems to vary between the staff. But their website has an allergy menu that will tell you what is and isn’t safe for you to eat.

Celiac friendly?

Yes

They have an allergy menu and the waiter seemed knowledgeable about celiac. Good experience.

Celiac friendly?

Yes

The waitress was wonderful and went back and spoke to the cook. She then came back and reassured me that the cook understood the restrictions and would prepare my food on the allergy table away from all other food. I had a burger in the lettuce wrap with broccoli. It was good and I did not get sick.

Celiac friendly?

No

I ordered from the gluten free menu, a cheeseburger with lettuce wrap and side salad. I experienced symptoms about 4 hours after eating there. Although my food came out with the purple allergen sticks - I would not recommend to other celiacs.

Celiac friendly?

Yes

Yes, perhaps surprisingly, the crew at Red Robin Southgate knows how to do Celiac-safe gluten free food. I have visited many times and have never had anything close to a reaction. I get the Royal Burger with GF bun, and GF bottomless fries from their dedicated frier. The front staff is knowledgeable, as out the folks in the kitchen.

Celiac friendly?

Yes

One of my go to places to eat!!! They always do an amazing job and I have never gotten sick!!!

Celiac friendly?

Yes

Manager came right over and was super helpful with accommodating my celiac. He ensured my meal would be prepped safely and was marked thoroughly with purple markers and was prepped with kitchen utensils from a separate kit. The burger was delicious, it was my first restaurant meal since my diagnosis and I was so relieved to have such a great meal that didn't make my super sensitive system deathly ill!!! Thank you so much to the manager, you were awesome!

Staff knowledge, GF menu, GF buns, sweet potato fries dedicated fryer