Red Robin

3 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

2440 East Springs Drive
Madison, WI 53704

Most Recent Reviews


Gluten Sensitive

Overall Rating

Review


I had the cheeseburger and fries here and they were great! I'm also very sensitive and had no reactions. Our server was also amazing and very knowledgeable. I would definitely eat here again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 week ago read full review

Wheat Allergy

Overall Rating

Review


I mentioned wheat allergy and specified a Caesar salad, no croutons, and requested it tossed in a clean bowl. At the bottom of my salad, I found two croutons.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 4 months ago read full review

Gluten Sensitive

Overall Rating

Review


I ask for the GF menu upon arrival as it does seem to take a while to receive from waitstaff. I can then peruse with everyone else at the table. I normally get a Tavern burger or California chicken sandwich. Unfortunately their bacon is not GF. Fries are delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers online ordering
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

Photos


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More Reviews


Celiac

Overall Rating

Review


I have celiac and am wary of eating out. Our waitress Tonya was very knowledgeable and conscientious of my allergy concerns. Assured me they had a dedicated fryer, brought me a glove to prevent any cross contamination from using the digital menus, and even a new bottle of ketchup to use on my fries Fries are delicious! Will definitely return

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


When I mention gluten allergies, I always get annoyed waitresses giving me the iPad and telling me “whatever is on the iPad is gluten free” and refuse to ask the chef any questions I may have. They told me they don’t have a dedicated fryer but seeing reviews that they do..wished their staff was more educated on it and didn’t act like I’m an annoyance. On the other hand I haven’t had any success eating here. I end up sick every time.

Celiac friendly?

No

Updated 3 years ago read full review

Overall Rating

Updated 3 years ago read full review

Overall Rating

Review


Ordered delivery through Grubhub. The RR website was very easy to use to figure out what was GF. I added a note that I have Celiac during the ordering process and everything was delivered just as ordered. GF bun was moist and tasty.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Gluten free buns and dedicated fryer! Never had a problem with cross contamination

Updated 6 years ago read full review

Overall Rating

Updated 7 years ago read full review

Celiac

Overall Rating

Review


I frequently get the food cross contaminated here. So much that I stopped going. Mostly kids who just don't understand what gluten free really means

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Gluten free buns and dedicated fryer for fries. RR Seasoning is also now gf at least at this location. Excellent and knowledgable waitstaff. Very good food.

Celiac friendly?

Yes

Updated 9 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Red Robin takes allergens seriously as a company, and this specific Red Robin has been very accommodating for me as someone with celiac disease. Both in person and ordering for pickup or delivery, and even through Uber eats and Door Dash, they always listen to my requests. There’s an allergen menu online that’s easy to use. Allergen items usually come out with a purple pick in them to demonstrate that proper protocols were used. When I make an online order, I call right afterwards and the nicest person named Bri usually answers - she writes down my requests and brings to them to the chef just to be double sure everything is safe for me, and they usually even put my order in a separate bag from gluten orders. They are celiac safe, and very kind to me. Highly recommend!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers online ordering

Overall Rating

Review


They have a gluten free bun which was good but this particular location is just dirty inside and did not cook our burgers the way we asked. They were all cooked well done. They also give the smallest portions of sides even though it is "bottomless." Just really unappetizing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Great food !! Fries especially are amazing !

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Good with other allergies
  • Offers outdoor seating

Overall Rating

Review


Staff seems to be knowledgeable about preparing gluten free food safely. Their fries are fried separate from breaded chicken and other glutenous foods in their own fryer. They have gluten free buns. They have staff change their gloves, etc.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good selection of healthy options
  • Good vegetarian options
  • Reservations recommended

Overall Rating

Review


I was surprised when someone recommended Red Robin as a celiac friendly restaurant, but decided to give it a try. Their staff seemed knowledgeable about their food safety precautions and had the manager oversee the process. Have eaten their several times without getting sick.

Still need to be careful about what surfaces you touch on the way in and out, and there are contamination risks, but overall have had a safe experience and a sense that the staff knew how to handle the food with care. Gluten free substitute options have been very good as well. Certainly nothing that takes way from the experience at all.

Only downside is ordering requires comparing the physical menu to the online allergen menu, though the allergen menu is at least interactive and has “swap out” options for ingredients that need to be replaced.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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