If you have Celiac Disease this is not a safe place for you. The chance of cross contamination is too high. So disappointed in the service I had last time I was here which was on my birthday. I carefully explained to the waitress that I had Celiac Disease and I double checked that they did their very best to keep things separate. When she brought out my fries after I took one bite I realized they were not gluten free because they were covered in seasoning( he gf fries always come out plain) I told her that they were not gf and that I would need new fries. Instead of just apologizing and starting a new batch she fought me on the issue for a good 3 minutes telling me that she knew they were gluten free. But finally she said she would start a new batch. Well she never did bring it out. Not the birthday dinner I was hoping for. Not to mention I spent the rest of my birthday on the couch or in the bathroom.
Upon arrival to STG I searched for a proper place to eat. I decided on Red Robin and ordered a burger with a gluten free bun and fries. They were attentive to my celiac requests and I didn't get sick, so I give them 2👍⬆️.
Horrible! If you want to eat here you better do your research before you get to the restaurant because they won't help you. Our server refused to double check with the kitchen if a burger could be made gluten free. Which is sad since the gluten free buns are a nice option. The server never offered one of their iPads to look up the menu. She just kept telling us she didn't want to be liable. The manager on duty was nice and tried to rectify the situation. But by then the experience was ruined and we won't likely be back.
Staff is very knowledgeable about the gluten free items and very friendly. Will defiantly be back
Very impressed! Our waitress, was knowledgeable about the Gluten Free menu, & made good suggestions. She even made me some gluten free fry sauce for my fries. We will be back when we are in Southern Utah again!
Had the turkey burger lettuce wrapped with fries. So delicious! Red robin is always my go to food place!! Thank you!! Our waiter was also very awesome and understanding of everything!
Very friendly and knowledgeable staff. Good gluten free fries and hamburger buns. Highly recommend.
Red Robin has an extensive allergen menu. The staff will bring you an iPad where you select your allergens such as gluten, nuts, egg, milk, etc. Red Robin offers gluten free hamburgers on a gluten free bun, chili, and French fries, to name a few items. The French fries are cooked in a separate fryer and they are bottomless. It's heaven for someone with Celiac Disease. Staff is very knowledgeable about Celiac Disease to ensure no cross-contamination. Highly recommend Red Robin!
While the gluten free bun was good, the rest of the restaurant was a real disappointment. Service was awful. Lemonade tasted like water. Getting refills of drinks and fries was an arduous endeavor. Finally came after we got the bill. Food was cold. There was a 1.99 entertainment charge added to our bill. Restaurant was loud. Not returning here again.
They had a special digital menu that you can select your allergies and it offers menu items that are safe for you. The manager also came to speak to us and assure us that they would be extra careful with our orders. When he mentioned that their fries were GF I said that was not listed as safe on their menu. He personally went into the kitchen to ask the staff as well as brought the label out to us to check the ingredients ourselves. The staff and manager were excellent and my gluten free dairy free meal was fantastic!
Dedicated gluten free fryer for fries. We go there all the time and never get sick, I have celiac. Unfortunately they got rid of there old really good gf buns (used to be Udis) and replaced them with bad ones. They are still celiac friendly, but taste like cardboard. I suggest a salad or chicken wedgy, but the burgers are still good too.
I read some of the other reviews and not like my experience at all! They have awesome gluten free buns for their burgers (that in my opinion are the best gf rolls I've ever had) and a dedicated fryer for fries!! They give you an iPad and it tells you everything that can be made gf
I ate here a few weeks ago and I got glutened. It was so sad because everyone talks about how safe they are. 😞 I read that gluten free should come in a yellow basket... mine was served on a red plate. The server never notified the manager about my gluten allergy either.
my waitress was very informed about Celiac disease and absolutely made sure my food was made separately with fresh gloves. they are very good with all allergens.
This place was absolutely disgusting - greasy fast food. The burgers were so well done they were like hockey pucks. Although our server was extremely nice, he messed up our order several times. The burgers were so greasy and I'd such poor quality, I had a gallbladder attack the next day! The good news was that there didn't seem to be any gluten in my meal.
Staff are knowledgeable, the fries are safe if you ask for no seasoning, dedicated dryer. They do both gluten free buns, which are delish, chewy, sweet, soft, and not crumbly. As well as lettuce wraps. Sweet potato fries and broccoli are safe unlimited sides. iPad which tells you exactly which burgers are safe. I'm gluten free, and my husband is celiac, and we have never been poisoned!
Great for dining there, horrible if its take-out! When eating there, the manager brought out my food and explained how careful they'd been. I ordered take-out: order was wrong so I waited for them to fix it. Got home and my bun and fries were wrong.....
Again Red Robin the best burgers ever. We traveled to Florida, California and all over. The waitress's was very nice and we enjoyed our visit. The sweet potato fries are GF and delicious also. The cheesecake is the best ever.
had a great burger, and the server was well versed. fries without the seasoning was sent. Only thing that stinks is I didn't remind her when I wanted a fry refill to bring gluten free and they were not. Family are them and she brought me my own a few minutes later :)
They have gf buns and fries cooked in a separate container. I always ask for the bun to be well toasted. They have always asked if it is an "allergy" or food preference. The staff told me if it is an "allergy" (celiac safe) that it is prepared on a different station. So far I have eaten here several times and have not had any issues. I usually eat simple grilled chicken and leave very satisfied. As usual, ask for the gf bun to be well toasted and it makes it better. People who don't eat gf don't know that toasting makes it tastier!
Gluten free bun tasted so good! Staff was very friendly and knowledgeable:)
Well, I am a Hugh RR fan, but today it's a different story. I just ordered a tavern burger on a GF bun, no sauce with provolone cheese and it came out with American cheese. So they put in a rush order and I got my burger but I think they used the same bun cause it was hard now. I ordered a house margarita and was drinking it when a different waitress came over with a new margarita and said that the one I was drinking didn't look like a house margarita so she swapped them out. Crazy shit has been happening at this RR.
Experience started off good - I informed our server of a gluten allergy and she brought me over an interactive allergen menu on an iPad, so I could see what my options were. I got the turkey burger on a GF bun, it was pretty good! They have a dedicated fryer, but at one point our server brought more fries and couldn't remember if they were made in the dedicated fryer or regular one. I didn't eat them. Ended up getting sick later that night so I'm not sure if they're educated on cross contamination. Pretty disappointing
My Fiance and I often would go to Red Robin as a date night, even before we figured out it was gluten that was making me sick. For about a year and a half it was one of my safe restaurants. However, recently I have not been to happy, from the one day there was hair in my fries as well as Macaroni on the bottom of my gluten free bun, to the day where everything seemed fine but I got super sick.
I have eaten here several times without any issues. They have a dedicated fryer and gluten free buns. Be sure to tell them you have a gluten allergy.
I have had multiple excellent experiences here. I have never had an issue with contamination. They have a dedicated fryer for their fries and separate prep area for the burgers. I have had the gluten free bun but personally prefer the lettuce wrap in place of a bun.
We go here fairly often. I have had a couple instances where I had to send my food back, once because a sesame seed was on my burger (obviously from a gluten bun). This was followed with a manager coming over and explaining that they were cleaning the kitchen and making me a new burger. Have never gotten sick here and always get the gluten free bun with fries.
They have choices like the chain places, but I have eatten here twice and gotten sick. Once they were dead, this time they were fairly crowded. Both times I made my allergy very clear. Small print on their menu says their meat can be cross contaminated, so I took my chances and lost. I had the Red Tavern Burger on gluten free bun and fries. Maybe the buns are cooked together and I should go bunless?
While it's nice for a place to offer a gluten free bun, the staff should be educated. Waitress was clueless and manager was unsure as well.
Dedicated GF menu, GF buns and fries fried in a dedicated fryer. One of the regular go-to places when eating out with my Celiac boyfriend. He's never had an issue there. I'm also a vegetarian (no gluten issues) so I enjoy that they can make any of their burgers with a vegetarian Boca burger patty. Lots of options for various dietary restrictions.
Good burgers, they have a separate fryer for fries. Staff are knowledgeable!
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