I have not tried this location be. great service. delicious hamburger and fries. No reaction, but I am not super sensitive, so can not vouch for sensitive celiac.
Given them a few chances, and I'm pretty easygoing, but each time they seem to be getting worse. The server could not present a gluten free menu and did not seem to understand what gluten free options they had. Once I received the order, I knew immediately that the buns were not gluten free and another server took the order away. The second time they brought the food there were battered jalapeños in the burger, which were not gluten free.. needless to say I won't be back. Very risky place.
Had a great experience at this location. The server was super nice and sensitive to my food restrictions besides GF ( dairy and low FODMAP). He took his time to talk to me and to make sure he got the order right. He sent an allergy alert to the kitchen and talked to his general manager to double check no cross contamination. Defiantly coming here again next time we are on a road trip around this area. I got a simple burger and fries without the seasonings.
They told us the fries were cooked in a separate fryer when you specify GF, but once they made him sick and a 2nd time there was chunks of onion rings in the bottom of the basket,....so much for separate fryer... we will not go back, too risky
The buns are okay and the fries have never made me sick, but you're better off making a burger at home. The food just isn't very good unless you like greasy gut bombs.
I can actually have a bun!! and safe fries!! I always leave stuffed!
Always loved Red Robin before going GF. Still tastey! Love their salads. And they have the best fries.
They have GF buns and a separate fryer for French fries! Yumm-o!
traveling through the area today, and pulled up my trusty FMGF app. and this is the first place that came up. Got seated very quickly, the waiter came over and I told him that i had celiac and he said ok, well this is what we can do..... they have a separate cooking area for allergies, which put me at ease. I ordered simple and just got a grilled chicken sandwich on a gluten free bun. Awsome. Really enjoyed it, my wife got some buffalo chicken wrap that she really liked as well ( not GF ) No reactions at all for me, im pretty sensitive. This guys did great, i'm really happy with their service and attention to detail. wish they were closer, but i do travel that area frequently so will absolutly make them my goto place. thank you Just a quick update, So I have gone here multiple times and everysingle time they take great care of me. Mention Celiac and every server was familiar with what to do and what I can order. Love this place. Thank you Red Robin for keeping me safe ...
They serve gluten free buns and have a dedicated fryer. The burgers are marked with a gluten free tag and are specifically brought to the table by the manager. Plus the server has come back to the table to warn us when I unknowingly order something with gluten, like the campfire sauce, or blue cheese crumbles. This is one of our favorite burger spots.
Enjoyed a cheeseburger and fries- felt full but not sick. Yum.
Celiac Disease has made me really depressed about not being able to eat most of the things that I like. My friend and I went to Red Robin and I was very happy to see that they actually care about people who have food sensitivity. The gluten free menu has a good selection of options for people like me.. The burger was really good and the gluten free bun was pretty good too.. Thank you Red Robin.
They don't have a separate menu, instead you get an iPad and choose the allergen you need to avoid. I chose "gluten" and it listed safe menu items and regular menu items that need to be altered. For example, I chose a chicken sandwich, no bun, and sweet potato fries. Lots of options and they have a dedicated fryer! Just ask!
I love the fact that they have Gluten Free buns & a dedicated fryer for GF fries!!! Been eating here since I was diagnosed in March 2009, NEVER had one issue being sick & I am VERY sensitive! MUST TRY!!! Chik Fil A is the only other reasonably priced place in town w GF fries!!!!!
I never had any issues with the buns, but the new lettuce wrap option is the best! Most of the time it's a manager that handles my GF food and I know that their buns come wrapped. Sometimes you just want a burger with no fuss, and Red Robin is the best for that.
GF buns and fries (ask for no seasoning)
We had stopped going to Red Robin after my daughter and wife's diagnoses. On holiday, we stopped in Medford (wanted to see Crater Lake) and the limited options left us at Red Robin. Prior to celiac, we enjoyed RR often, but never felt that the GF options were worth the price. So we went in, based on reviews here. The "menu" is still ipad-based and difficult to use. The big problem was the staff attitude. We felt that they did not take celiac seriously and treated us as if we were annoying troublemakers (we're not.) Based on this experience, we won't be going back to any Red Robin restaurant.
Outstanding service and server took my gluten free needs very seriously. Got the Red Robin burger w/cheddar and no salt fries on GF bun. Also ate the honey mustard poppyseed dipping (salad dressing) sauce and it was all delicious. Didn't get sick. Definitely recommend.
GREAT experience here! Our server, Savannah, was VERY knowledgeable and made sure our order came out correctly and my order was gf. I highly recommend her!! The gf fries take longer because they're not mass produced. You can get the French onion soup gf. SO good!!
I have Celiac and was very clear about it to the waiter. He assured me they had a dedicated fryer for fries and that they had gluten free buns as well. I ordered the chili chili burger and fries and was SOOOO sick afterwards. DO NOT Eat there if you are Celiac, they do not have something right and are advertising gluten free when it obviously IS NOT!!
Haven't eaten at a Red Robin since I learned I was a Celiac, but saw the reviews of others and decided to take a chance. They have a tablet that helps you select from a group of allergen options and as you drill down into the specific items it provides details on things to consider when you order. They have a dedicated fryer for french fries, but do warn or possible cross contamination. I had a burger (no bun or lettuce) and Chili Chile Cheese Fries. Those were great. I had expected a burger with better flavor, but it was okay. Overall, not the best meal I've had, but I'll visit the Red Robin near me when the urge for some fries overcomes me.
Had a great experience here the staff really cared and took gluten allergies and Celiac very serious. Our server was wonderful she made sure everything was perfect. She repeated the order of back several times and even had the kitchen manager come over and talk to us. The kitchen manager herself prepaired the food. She's very familiar with allergies and took everything very seriously and made it safe. They have a whole allergy kit that use when they prepare food. Best Red Robin experience I have ever had! ask for your server to be Lisa when you go in She is highly trained and allergies and has been doing this for 15 years
Been here multiple times and haven't gotten sick once. I always state that I have a gluten allergy and ask them not to toast the buns. Also ask for the fries to be cooked in the dedicated fryer.
After eating there this evening, my husband became very sick!! It was more than just a little cross contamination! We've eaten there before with no issue! We explain everything the same way every time we go anywhere- lack of communication with kitchen staff from waitress or what we're not sure- Celiacs Beware!!!!
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