I don't know why we keep going to red Robin. They f*** up our order every single time.
I have been here many times. I have never gotten sick after eating here. Nice to have fries somewhere.
There was a noodle (not gluten free) in my fries. If that weren't bad enough I think it fell in the "designated frier" contaminating all my fries. Plus staff was melancholy and slow. Did make sure to bring gluten free bun and fry in designated frier, but like I said, that wasn't so hot either.
Red Robin has gluten free buns for their burgers. Many locations also have dedicated fryers for gluten free fries. Please verify with your server.
This restaurant really needs to get it together. Say there20 minutes with no service at all.
Disappointing after such a terrific start. Our waiter most helpful and brought a tablet that allows customer to check off food sensitivities and then it interprets their menu for you. Gluten free buns for burgers & dedicated fryer for fries.
However, our order got lost in the kitchen. Shift change for servers & we were lost in the shuffle. An hour after ordering our food FINALLY came and mine was wrong. It had to go back to the kitchen. My family was done with their food when mine came and my husband's broccoli came after my food.
Thankfully, the manager generously adjusted our bill. So, the food was tasty and gluten free but disappointing and time consuming experience.
We did not have a good experience at Red Robin last night. I am surprised because Red Robin is usually very accommodating. We ordered my daughter who is Celiac. The waitress didn't seem too concerned when I told her we need the dedicates fryer and gluten free bun, etc. Before for she left, I mentioned again that we can't go many places because of her Celiac and she said nothing and walked away like she couldn't care less. As we got all our food, I didn't see until after my daughter took a big bite and swallowed the Gluten regular bun. It was too late at that point. I called for a manager and of course they apologized and brought the proper gluten free meal to her. They also took $ off our meal which was really nice, however the damage was already done. I won't visit that location again. I know people might say just stay home, but we wanted to enjoy a night out. which we don't have that luxury anymore.
Great burger on a GF bun! Steamed broccoli was great.
— Separate gluten-free menu
Very allergy friendly and kid friendly. Love this chain so much for all they have done in establishing superb procedures, and thorough training with their staff. Consistently impressed.
— Separate gluten-free menu
The waitstaff is very knowledgeable and helped me pick a meal that was safe. They marked my meal with a purple pick for An allergy.
— Gluten-free items are marked on the main menu
They have a gluten free fryer and dedicated kitchen space but I'm not sure if that was just for the fryer. We had the spinach dip, burgers and fries. Megan was our server and she was great. She gave us an iPad with their online allergy filter which is not user friendly but she showed us how to use it. I would definitely go back.
— No gluten-free information on the menu