I once found a very small onion ring under my fries! Everyone was sorry. but when I called back the following morning the manager talked down to me when I assured him that I made it clear we were both gluten free. I would have returned if not for such a treatment. I might return in time. but not with the same trust I used to have.
Very attentive to those who MUST HAVE gluten-free food due to Celiac Disease. Would go back again.
Great job with our GF nut free family!
Best. Gluten. Free. Burger. Ever.
Excellent service. The host and waitress were very attentive about my son's celiac. They handed us an iPad with their gf menu app that made it fun for him to find what he wanted. He loved the gf bun with his burger and the fries are cooked in a separate gf fryer. We will go here again whenever we are in Toledo for sure!!
Asked for gluten free burger (with gf roll) and got a patty with nothing. No roll
Red Robin has an extensive gluten free & allergen list. Most of the hamburgers are gluten free including their chili and salsa burger. Red Robin also has a dedicated gluten free fryer and the French Fries are bottomless - probably the only reason I repeatedly dine at Red Robin. The staff is very knowledgeable and I’ve never had an issue eating at Red Robin. Highly recommend!!
Super nice, educated about gluten. Very good
The staff were outstanding....the service was absolutely top notch. The seperate GF menu is fantastic and the staff understood the importance of ensuring the food was GF. Also ticked the box for affordability. A great family restaurant that I would highly recommend. Well done Red Robin.
I am continually impressed with Red Robin’s commitment to accommodating various dietary needs, including Celiac. Their staff is super kind to document if your gf request is preference or allergy/autoimmune. They’ve recently made their fry seasoning totally gluten free, so I didn’t have to compromise my meal at all, aside from the gf bun. Life is good!
I love Red Robin! I have eaten here several times since being diagnosed with celiac disease. When mentioned to staff that I am unable to have gluten, they have been knowledgeable about menu items that are gluten free and seem to care that I am able to order safe options. They have a separate fryer for gluten free items, which is amazing when I’m craving French fries!
Took own burger bun (no egg) and able to get my 6 y/o with celiac and multiple food allergies a safely prepared cheeseburger (no bun) and her favorite steak fries (no seasoning). Thank goodness for this chain!!! Made her feel like one of the other kids in our group! Thanks Red Robin!!!
Completely unsafe! Do not waste your time. The hostess did not know what gluten free was the. I ordered the Cobb salad it came out with blue cheese, when I told the server it had blue cheese he said you need to tell me these things and the kitchen doesn't always know. STAY AWAY from this location
Double check everything. We told our server that we are both gluten-free. My husband ordered the Whiskey River BBQ burger without onion straws. Our server noted that and put in our order with an allergen alert. My husband ate nearly half of his burger before he noticed the kitchen had put a small pile of onion straws under the burger patty. The manager replaced the burger and comped it, but I'm very nervous about eating there again. Thankfully my husband only suffered an upset stomach from this error.
No matter what, I always get sick here. They have options for gluten free, but every time I’ve eaten here, I’ve gotten ill. We won’t ever go back.
Really wish I could write a better review of this place. Waitress was very accommodating, separate allergen menu, dedicated fryer for fries and GF bun for my burger. But I've eaten there twice in the last two years and can now say definitively I've gotten sick afrer both times. Maybe shared grill space for the burgers? Not sure but don't think I'll take the risk again.
Was hesitant to eat here after having a bad experience at a different burger place, but the server was kind and helped me with their allergy-free menu. I had a simple burger on a gluten-free bun, a handful of fries (dedicated fryer) and steamed broccoli. No symptoms in the following week.
Burgers are great for people with celiac
We never really ate here before my husband's celiac disgnosis but we gave it a try based on reviews saying it was fairly safe. My husband had a bad feeling but we stayed. He had a chili burger off the gf menu and fries with no seasoning. Before we were done eating he started getting a headache and stomach issues. The chain is commonly found so I was hoping for success, but we won't be going back.
Not safe for celiacs major cross-contamination! Manager has a very nonchalant attitude towards the issue! Manager was rude and condescending when I was explaining about cross-contamination is dangerous for celiacs. After eating got extremely bloated very sick before even left the resturant! Will never ever go back to this location for now on we will drive an hour to Cincinnati to go to the Red Robin in Kenwood or they are extremely careful and take good care of their customers and are super friendly!
A few years ago, I got sick here but in the last couple of years they’ve really improved a lot! The staff has been knowledgeable whenever I’ve had questions and I’ve not been sick. The meal choices are good and they have an interactive allergen menu online that is a great tool.
The service was not great, the staff was not very attentive. When I asked if they had a gluten free menu, they said yes but then spent 10 minutes trying to find it and ultimately handed me a dirty iPad with their website's interactive allergen menu on it. The server assured me multiple times that they use a dedicated fryer for the french fries and said he would put an allergen notice on the ticket, which I appreciated. However, I didn't feel great after dinner. I will note that I also helped my young daughter with her pizza and was not as judicious about washing my hands as I should have been. I'm a new Celiac and so I'm still trying to figure out my level of sensitivity, but I will probably not order the fries again.
Meal was gf had a lettuce wrapped burger and fries
Tested GF with Nima: Hamburger on a GF bun and french fries.
Love that they have a dedicated fryer! I have eaten here a few times now and never had a problem and staff I have had seems knowledgeable. I do find their iPad allergy menu hard to use, scrolling between options, and the last time there were greasy fingerprints all over it.
Great bacon cheeseburger and fries Confusing GF menu on iPad Wheat and GF menus different, something is not right. I emailed them. Update- they said the fryer is gf because of the law that states less than 20 ppm is considered gf but they are not wheat free because the law is 0 ppm to be considered wheat free and they cannot guarantee that because of cross contamination.
I’ve eaten at this RR a few times. I’ve never gotten sick. I’ve had burgers and fries. The gf buns are pretty awful so I put the burger over greens. I haven’t found any of the food that’s great but when traveling and I need a safe convenient place to eat I’ll stop in.
Although my children ordered from the gluten free menu. It was apparent they had gotten glutened. We rarely eat out and are 100% sure they got it from here. Very disappointed.
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